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Author Topic: How To: Use Google Voice and OBi  (Read 130582 times)
Rick
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Posts: 665


« Reply #60 on: April 12, 2013, 04:41:33 am »

I want to emphasize what Steve said at the end:

"That's why many of use us a separate, dedicated Google account for our OBi devices."

If you're porting your home number to Google Voice, you SHOULD STRONGLY CONSIDER setting up a new Google account.  Have it just handle that phone number.  Your regular Google account can also have a GV number, and can make and receive calls from Google Chat or the Google Voice page.
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Added Obi 110 December 2011
Website - www.rickmktg.com, including Dumping Your Landline instructions
Emagin
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Posts: 9


« Reply #61 on: April 16, 2013, 05:41:55 pm »

Ok Steve but what about this scenario:
I got Google Voice (Grand Central) back in the day to have ONE number - GV1
I gave that number out to 100s of people on my business card.
I would like my Obi device to ring my cordless handset phone when people call GV1

It so happens that GV1 is tied to my primary business Gmail Account GM1
My Gmail (Gapps) are always open and logged in on my PC and often on my Android phone
I have GrooveIP on my Android phone logged into GV1
I have other GM2, GM3 and GVoice accounts (GV2, GV3)

Current Setup
SP1 -> GV1

So what should I do to follow your advice.
How do I make Obi ring my cordless handset when GV1 is dialed by third parties without causing a mess when my android or gmail are on GM1

Thank you
« Last Edit: April 16, 2013, 05:43:26 pm by Emagin » Logged

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Obi-202
Rick
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Posts: 665


« Reply #62 on: April 16, 2013, 06:08:47 pm »

Move the number to another Google account.
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Added Obi 110 December 2011
Website - www.rickmktg.com, including Dumping Your Landline instructions
SteveInWA
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Posts: 27



« Reply #63 on: April 16, 2013, 09:39:09 pm »

Ok Steve but what about this scenario:
...

So what should I do to follow your advice.
How do I make Obi ring my cordless handset when GV1 is dialed by third parties without causing a mess when my android or gmail are on GM1

Thank you

I explained why this doesn't work.  It is a limitation of GV.  Do what Rick and I said...move your number over to another GV account.

http://support.google.com/voice/troubleshooter/1378507

I hope you take this as friendly advice, not scolding: 

GV is not a full-function, business-class offering.  If the option of splitting your number off to another account doesn't meet your business needs, keep in mind the standard warning we give everyone who posts on the GV forum with a "I use this for my business" comment:  Google Voice is great for personal, individual use, but it has no direct technical support, and (especially lately) it is subject to outages and mysterious bugs that can extend for long periods of time with no resolution.  We strongly recommend that business users consider one of the hosted PBX services (just one example being Ring Central), which offer a higher service level and business-specific features.
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--Steve
Emagin
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Posts: 9


« Reply #64 on: April 17, 2013, 07:40:18 am »

Thanks. I've used Anveo extensively with plugins, complex inbound with 10 VAs in asia. I get the business vs. personal. I guess I'm wanting juiced up personal functionality understanding the limitations of Gvoice.

I am just not clear on how you keep the one GV number for people to call you on  while also separating the two GV numbers from each other. I thought there might be some trick in advanced Obi settings to have the GV2 number that's 'extra' still ring all the devices that are associated with GV1.

I explained why this doesn't work.  It is a limitation of GV.  Do what Rick and I said...move your number over to another GV account.
http://support.google.com/voice/troubleshooter/1378507
I hope you take this as friendly advice, not scolding: 

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leck
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Posts: 4


« Reply #65 on: April 24, 2013, 09:57:11 am »

I got an email this morning saying that my Google Voice number port was complete (Verizon landline -->Tmobile-->GV).

I haven't yet added it to the Obi, want to test it on PC first:
Can call out using Google Chat and caller ID at other end displays the correct number
Can't call out using Google Voice (says "phone to call with: Google Talk") - should I be able to make an outgoing call from PC?
Incoming calls go to voicemail. Oh, I see if I set forwarding to Google Chat the call goes there. Should I be able to see it in Google Voice if I disable Google Chat?

I find Google Chat vs Google Voice confusing. Before this I thought they were two names for the same thing.
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