viks14
Newbie
Posts: 1
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« on: January 10, 2012, 11:48:49 am » |
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Installed app, when i dial the call ends within a sec - what am I doing wrong or do I need additional setting.
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tonyk
Newbie
Posts: 6
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« Reply #1 on: January 10, 2012, 03:11:21 pm » |
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same here. When I call the** number connects fine everything else ends immediately.
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jimates
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« Reply #2 on: January 10, 2012, 11:24:28 pm » |
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To direct dial regular phone numbers you must designate an Obi as the default gateway. This is done on your dashboard. You should be able to dial other Obitalk numbers without additional configuration, unless the Obitalk network is messed up again.
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tonyk
Newbie
Posts: 6
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« Reply #3 on: January 11, 2012, 02:19:44 pm » |
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I set Obi as the default gateway (took me a while to find it) but still no go. Call ends immediately. Seems like many other people are having this problem too.
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RonR
Forum Member
Posts: 4561
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« Reply #4 on: January 11, 2012, 02:29:53 pm » |
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tonyk,
If you can successfully reach the echo test at **9 222 222 222, the OBiON App is basically working.
Please log into the OBi at the IP address returned by dialing ***1 and post the contents of:
Voice Services -> OBiTALK Service -> InboundCallRoute
You can change the actual numbers so as not to divulge anything personal, but keep the format correct.
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tonyk
Newbie
Posts: 6
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« Reply #5 on: January 12, 2012, 09:47:40 am » |
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tonyk,
If you can successfully reach the echo test at **9 222 222 222, the OBiON App is basically working.
Please log into the OBi at the IP address returned by dialing ***1 and post the contents of:
Voice Services -> OBiTALK Service -> InboundCallRoute
You can change the actual numbers so as not to divulge anything personal, but keep the format correct.
When I connected today to run these tests everything was working fine. Don't know why but I'll take it! |
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Muraco
Newbie
Posts: 2
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« Reply #6 on: January 12, 2012, 09:38:37 pm » |
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Ron I have the same issue as well....call always immediately ends. I did every step in this thread. I can dial my obi and connect using **9 and number. But when I dial a regular number....for instance my wife's cell....I always get ended'. I did specify my home device in gateway in the dashboard.
I also log into my Obi at its IP address, and can see the varios characters in the 'inboundcallroute' field.....but I didn't want to post it (not sure...you seemed to indicate the the info was not for sharing). Thanks
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Muraco
Newbie
Posts: 2
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« Reply #7 on: January 12, 2012, 09:45:34 pm » |
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Figured it out.....i logged out of obion app and logged back in....works great!
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sequoia2006
Newbie
Posts: 7
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« Reply #8 on: January 31, 2012, 11:20:21 pm » |
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I need help also. I did the echo test and it worked. Tried log out and log back in with OBiON and still have the same problem. The calls always end after 3-5 seconds. Please help. Thanks.
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sequoia2006
Newbie
Posts: 7
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« Reply #9 on: January 31, 2012, 11:31:23 pm » |
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Here's my InboundCallRoute setting from the IP address:
{(290123456)>(Msp1):SP1},{290123456:aa},{ph}
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sequoia2006
Newbie
Posts: 7
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« Reply #10 on: February 01, 2012, 12:17:30 am » |
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When I logged into obitalk.com, I saw that I have 2 numbers. One is for the Soft phone which was automatically created and start with 290xxxxxx and the other one is my device (200xxxxxx). I clicked on Edit the Soft Phone and saw that the OBI Voice gateway was blank so I've selected my device (200xxxxxx). After that, when I dialed a number from OBiON, it rings my home phone instead of the number I was dialing.
Am I missing something here? Please help!
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sequoia2006
Newbie
Posts: 7
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« Reply #11 on: February 01, 2012, 01:13:14 am » |
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When I logged into obitalk.com, I saw that I have 2 numbers. One is for the Soft phone which was automatically created and start with 290xxxxxx and the other one is my device (200xxxxxx). I clicked on Edit the Soft Phone and saw that the OBI Voice gateway was blank so I've selected my device (200xxxxxx). After that, when I dialed a number from OBiON, it rings my home phone instead of the number I was dialing.
Am I missing something here? Please help!
Just found out that I have to dial 1 + 10 digits to get it to work. |
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jimates
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« Reply #12 on: February 01, 2012, 08:30:09 pm » |
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dialing 10 digits should work properly for delivery through the default outgoing service, it does for me.
For me I can dial 10 digits for default service.
**2 +10 digits for sp2
**8 +10 digits for Li
**9 +any Obi endpoint number for Obitalk service.
Anything else immediately rings the Obi.
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RonR
Forum Member
Posts: 4561
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« Reply #13 on: February 01, 2012, 08:34:35 pm » |
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For me I can dial 10 digits for default service.
**2 +10 digits for sp2
**8 +10 digits for Li
Your configuration wasn't generated by the OBiTALK Web Portal. You've made custom changes. |
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Wizbang
Newbie
Posts: 1
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« Reply #14 on: March 22, 2012, 09:20:00 pm » |
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Hi, what I found is several items/steps that need to be taken...after the Firmware update...to get it to stop disconnecting right after you dial a number...you have to:
1) Unassign in the "SoftPhone" settings the "OBi Voice Gateway"
2) Delete the Main Obitalk Endpoint
3) Re-Add the Main Obitalk Endpoint
4) Re-Assign in the "SoftPhone" settings the "OBi Voice Gateway" back to that unit
....Then you will be able to begin to direct dial from the Android App...again...after about fooling around with all of the tech questions/replies, that is what fixed the problem...Have a great day everyone...
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