Hello,
I've searched the forums, but I'm not even sure the correct terminology. I had to delete and re-set up a sip account on my Obi302. The ring pattern is now the UK vs the US pattern when the handset gets a call. I've had this problem before and someone at OBI fixed it for me directly, I'd like to know what settings are involved so I can fix it myself now and in the future.
Thanks in advance for your help!
Dr. Bones
You need to use OBi Expert to view/modify ring patterns.
Each SP trunk can have a different ring pattern. The ring pattern is determined by a combination of a Ring Profile and a Ring Pattern number. These can be found here:
Voice Services -> SPx Service -> X_RingProfile
Voice Services -> SPx Service -> X_DefaultRing
The Ring Profiles contain 10 ring patterns each and are found here:
Ring Settings -> Ring Profile A/B
The default US pattern is X_RingProfile A and X_defaultRing 1. I don't understand why you are defaulting to a UK pattern. Are you using an XML file to configure your OBi?
If setting the trunk to ring pattern 1 doesn't fix the problem, look at Ring Pattern 1 in Ring Profile A. It should be "60;(2+4)". If it's not, just set it to default.
Hi AZRobert,
Thanks for the info, it was just what I was looking for. I'm not sure how the X_RingProfile changed to B, but the same thing happened last time I set up the VOIP.ms sip service on this obi302.
Your help is greatly appreciated!
Dr. B
AFAIK out of the box OBis do not contain any UK style ring patterns.
Australian?