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General Support => Installation and Set-Up (Devices) => Topic started by: 1arlenethomas on June 26, 2011, 11:20:03 pm



Title: Voicemail indicator, always on... ?
Post by: 1arlenethomas on June 26, 2011, 11:20:03 pm
Hi all,

We have just installed a new 110 with GV.   

Even if we archive all voice messages as "read,"  the voicemail indicator does not go off.  Highly annoying.

Any suggestions?

AT


Title: Re: Voicemail indicator, always on... ?
Post by: RonR on June 27, 2011, 08:41:41 am
Assuming you have Google Voice as the only service provider and it's configured on SP1, verify you have the following settings in the OBi:

Voice Services -> SP1 service -> MWIEnable : (checked)
Voice Services -> SP1 service -> X_VMWIEnable : (checked)
Voice Services -> SP1 service -> MessageWaiting : (unchecked) (Default unchecked)

Do this by logging into the OBi directly at the IP address returned by dialing ***1.


Title: Re: Voicemail indicator, always on... ?
Post by: 1arlenethomas on June 28, 2011, 11:45:37 am
Thank you very much!

Now... on to Caller ID "real names..."