OBiTALK Community

Region Specific Technical / Service Provider Support => North America - Including Google Voice, Skype, etc. => Topic started by: managerharry on March 09, 2016, 09:57:31 am



Title: Incoming callers can't hear me talk - Google Voice & Obi202
Post by: managerharry on March 09, 2016, 09:57:31 am
Having intermittent issues where incoming callers cannot hear me, although I can hear them fine.  This also seems to happen frequently if I switch over to answer another call and switch back to the original call and the original caller can no longer hear me.  Anytime I start having trouble making or receiving calls I check the Obitalk portal for a firmware update and I did install the latest update there for my Obi202 but the issue has persisted even after the update.  This does not seem to be a line quality issue since when I switch over to my PhonePower line it works fine. Also if I answer incoming calls on my cell I have no issues so it doesn't seem to be solely a Google Voice issue. Any ideas?


Title: Re: Incoming callers can't hear me talk - Google Voice & Obi202
Post by: patmcljr on May 05, 2016, 12:51:59 pm
Having intermittent issues where incoming callers cannot hear me, although I can hear them fine.  This also seems to happen frequently if I switch over to answer another call and switch back to the original call and the original caller can no longer hear me.  Anytime I start having trouble making or receiving calls I check the Obitalk portal for a firmware update and I did install the latest update there for my Obi202 but the issue has persisted even after the update.  This does not seem to be a line quality issue since when I switch over to my PhonePower line it works fine. Also if I answer incoming calls on my cell I have no issues so it doesn't seem to be solely a Google Voice issue. Any ideas?


Any luck getting this fixed? I seem to be having the same problem. If I unplug the Obi, wait, and then plug it back in it seems to get worked out but only for a little while.


Title: Re: Incoming callers can't hear me talk - Google Voice & Obi202
Post by: dchelm on November 22, 2017, 09:22:11 am
Any resolutions?  I just found this post searching for answer to same issues.