I, too, discovered that my phone was not working probably for the past three days. I read the posts regarding the manual firmware download to correct the service error. I obtained the IP address and entered it in the browser but the Obi was not identified (just my router). How do I fix this problem? Thanks.
UPDATE: After reentering the IP address for about the 20th time, the Obi site popped up. I have no idea why there was a problem previously.
what exactly did you type? I also can't get into WEB UI
I switched the browser from Chrome to Firefox and that helped me. Especially when it came time to download the new firmware.