OBiTALK Community

General Support => OBiTALK Web Portal => Topic started by: WelshPaul on April 11, 2017, 01:19:19 AM

Title: https://www.obitalk.com - Broken on Safari browser
Post by: WelshPaul on April 11, 2017, 01:19:19 AM
I am unable to access the obitalk.com website using the https/ssl protocol in Safari on my mac. I receive the following error:

400 Bad Request

The SSL certificate error
openresty/1.9.7.4

Title: Re: https://www.obitalk.com - Broken on Safari browser
Post by: SteveInWA on April 11, 2017, 08:13:01 AM
Looking for an excuse to buy a new Mac?   ::)

I don't have a Mac, so I can't test it.  But, the page opens correctly with Google Chrome Browser, and the SSL certificate is valid.  Have you tried any other browser?

Title: Re: https://www.obitalk.com - Broken on Safari browser
Post by: WelshPaul on April 12, 2017, 12:39:00 AM
It works for me too when using Chrome on my macbook pro, the issue is only present with Safari and only appeared recently. No issues with any other websites, just obitalk.com. ???

Oh and yes I have cleared my browsers cache!  ;D
Title: Re: https://www.obitalk.com - Broken on Safari browser
Post by: azrobert on April 12, 2017, 08:20:34 AM
Safari works on my iPad Mini.
Title: Re: https://www.obitalk.com - Broken on Safari browser
Post by: Lavarock7 on April 12, 2017, 12:55:41 PM
It looks like your URL is   OBITALK.COM

What happens if you go to   WWW.OBITALK.COM
Title: Re: https://www.obitalk.com - Broken on Safari browser
Post by: SteveInWA on April 12, 2017, 04:47:16 PM
Quote from: Lavarock7 on April 12, 2017, 12:55:41 PM
It looks like your URL is   OBITALK.COM

What happens if you go to   WWW.OBITALK.COM

Or, better yet, click on this:  https://www.obitalk.com/obinet/pg/obhdev (https://www.obitalk.com/obinet/pg/obhdev)

If you keep getting an invalid SSL certificate error, it sounds like your Mac OS may have an outdated root certificate list (Safari uses the operating system's cert list).  I'm not a Mac expert, so I can't tell you how to investigate and/or fix it.  But, I can point you to the Apple web pages that show the root certificate lists that should be included and updated for the recent versions of the OS.  If you have a very old Mac, which is no longer supported, the root certificate list may also be outdated/expired.

https://support.apple.com/en-us/HT202858 (https://support.apple.com/en-us/HT202858)

Obitalk.com's SSL certificate is from GoDaddy.  The corresponding root certificate on your computer (see attached screenshot) should expire on 31 Dec. 2037.
Title: Re: https://www.obitalk.com - Broken on Safari browser
Post by: WelshPaul on April 13, 2017, 06:27:53 AM
Quote from: SteveInWA on April 12, 2017, 04:47:16 PM
Or, better yet, click on this:  https://www.obitalk.com/obinet/pg/obhdev (https://www.obitalk.com/obinet/pg/obhdev)

Ah, i'm no MAC expert either but clicking the URL quoted above did indeed display an invalid SSL certificate error, was given two root certificates to choose from, selected the first in the list and everything now appears to be working.

Thanks you all, and thank you Steve.  :)