OBiTALK Community

General Support => Installation and Set-Up (Devices) => Topic started by: Playa on July 09, 2017, 12:01:41 PM

Title: 1st time installation
Post by: Playa on July 09, 2017, 12:01:41 PM
My wife and I have two separate Google Voice accounts but the Google voice number is the same for both accounts. I can only access one number. How do I install two individual voice numbers on the Obi 202 portal?
Title: Re: 1st time installation
Post by: drgeoff on July 09, 2017, 02:32:48 PM
I think you are saying that there are already two GV numbers but you have configured one of them twice on the OBi.

Delete one of the SPs and then configure the other GV number on the OBi.  Ensure that you are signed in to the appropriate Google account when you do the Obi configuration on the portal.
Title: Re: 1st time installation
Post by: SteveInWA on July 09, 2017, 02:37:07 PM
Quote from: Playa on July 09, 2017, 12:01:41 PM
My wife and I have two separate Google Voice accounts but the Google voice number is the same for both accounts.

That's impossible.  A Google Voice inbound telephone number can only be assigned to one Google account at a time.

Please clarify.