OBiTALK Community

Region Specific Technical / Service Provider Support => North America - Including Google Voice, Skype, etc. => Topic started by: ShawnO on August 31, 2017, 09:20:27 PM

Title: Obi200 - Calls filtered on Phone 1 but rings on Cell
Post by: ShawnO on August 31, 2017, 09:20:27 PM
All,

Have had this Obi200 FOREVER with no issues until recently.

This problem started a few weeks ago, and I'm baffled as to what started it or how to turn off this filtering.

PROBLEM:  If someone calls that isn't in my google address book, the Phone 1 (the only one I use) doesn't ring.  The Cell Phone that I also have setup in GV to ring concurrently rings just fine.

I can resolve this issue by adding the persons # to my google contacts and waiting for them to call me back.  Not ideal solution at all.

All the while, I can make calls using the GV Phone 1 line OUTBOUND with no problem so there isn't a problem there.
Appreciate any input!

-S-

Title: Re: Obi200 - Calls filtered on Phone 1 but rings on Cell
Post by: SteveInWA on August 31, 2017, 09:34:45 PM
Hi Shawn:

This a Google Voice problem, not an OBi problem.  If you post over on the Google Voice help forum, I (or one of my cohorts) will help you fix it.  See the forum link below my signature.

Title: Re: Obi200 - Calls filtered on Phone 1 but rings on Cell
Post by: ShawnO on September 01, 2017, 08:04:35 AM
Done... Thx!