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General Support => Installation and Set-Up (Devices) => Topic started by: paul1149 on October 17, 2017, 01:44:33 pm



Title: New Obi202, Google Voice won't configure
Post by: paul1149 on October 17, 2017, 01:44:33 pm
Hi,
My old Obi100 died after many years of service, so I took out a new obi202 I have as a backup.

I registered the device successfully. It's showing on the online configurator. But GV repeatedly is failing to configure, and says "Offline" in red.

On the obi device I have the Phone1 jack in use, and the Internet ethernet port goes to the router. The front power light and Internet light are solid green. My router's DHCP table shows obi registered successfully.

Any help would be appreciated.


Title: Re: New Obi202, Google Voice won't configure
Post by: drgeoff on October 17, 2017, 03:06:00 pm
http://www.obitalk.com/forum/index.php?topic=8560.msg56460#msg56460


Title: Re: New Obi202, Google Voice won't configure
Post by: paul1149 on October 17, 2017, 03:06:10 pm
Messing around with it, I tried using the LAN port, which didn't work at all. Then I put it back in the Internet port. Now, the online configurator required I call the registration number again. I did, and the subsequent web page required the obi unit's admin password. I gave it, and then everything fell into place. I have no idea what happened. I didn't give a password before, but how could I have passed that screen without it?

It's working, but I'm still confused.


Title: Re: New Obi202, Google Voice won't configure
Post by: paul1149 on October 17, 2017, 03:13:17 pm
Thanks, drgeoff.