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General Support => Installation and Set-Up (Devices) => Topic started by: maztech on November 07, 2017, 06:48:24 PM

Title: Ring Issue with GV and CallCentric
Post by: maztech on November 07, 2017, 06:48:24 PM
I'm experiencing an issue with my rings. I have configured GV and Callcentric to use Caller ID Name settings and 911.

When I setup the option to forward the calls to the callcentric number in GV settings, my phone rings weirdly. First, there is a normal long ring, then after, there are short rings but not a complete, which triggers my answer machine to turn on.

However, when I remove the call forward through Callcentric number, and do it through Google Chat as intended originally, the rings on my phone are complete and long as it suppose to be.

I can't figure it out and how to make the rings on the phone to work properly. The issue is with forward to my CallCentric number.

If anyone can help, I will appreciate it.

Thank you.
Title: Re: Ring Issue with GV and CallCentric
Post by: chilirock on November 07, 2017, 07:36:32 PM
Sounds like the same issue posted here. http://www.obitalk.com/forum/index.php?topic=13137.msg84361#msg84361

Try making the settings recommended there and see if that resolves your issue.
Title: Re: Ring Issue with GV and CallCentric
Post by: maztech on November 08, 2017, 08:02:28 PM
Thank you very much! That fixed the issue.