OBiTALK Community

General Support => Day-to-Day Use => Topic started by: jamesatwork on November 10, 2017, 10:08:08 am



Title: Fwd incoming Obi calls from a 1022
Post by: jamesatwork on November 10, 2017, 10:08:08 am
Greetings

Trying to setup an Obi1022 to unconditionally forward incoming ObiTalk calls to a cell phone, I get an voice error message 'The number you dialed pp(xxxxxx) was rejected by service provider, reason 404'

Even tried specifying the service number for the dialout (**1 xxx xxx xxxx) but no love

Forwarding of other services (SP1, SP2) works without a problem

I am looking for an easy solution from the actual 1022 (vs programming a star code)

Thanks!


Title: Re: Fwd incoming Obi calls from a 1022
Post by: drgeoff on November 10, 2017, 10:46:17 am
Greetings

Trying to setup an Obi1022 to unconditionally forward incoming ObiTalk calls to a cell phone, I get an voice error message 'The number you dialed pp(xxxxxx) was rejected by service provider, reason 404'

Even tried specifying the service number for the dialout (**1 xxx xxx xxxx) but no love

Forwarding of other services (SP1, SP2) works without a problem

I am looking for an easy solution from the actual 1022 (vs programming a star code)

Thanks!

pp(9 digit number) is for reaching an Obi device over the Obitalk network.  If you want to forward to a cellphone or POTS number set the Obitalk X_InboundCallRoute to sp1(1234567890) . (Or sp2.)


Title: Re: Fwd incoming Obi calls from a 1022
Post by: jamesatwork on November 10, 2017, 11:05:22 am
drgeoff thanks for you feedback

As opposed to SPn, Expert Config -> OBiTALK Service does not seem to have an X_InboundCallRoute parameter

It does have a CallForwardUnconditionalEnable checkbox and a CallForwardUnconditionalNumber param, but these would (I assume) be fixed vwhile I am looking for the ability to program and toggle from the actual 1022



Title: Re: Fwd incoming Obi calls from a 1022
Post by: drgeoff on November 10, 2017, 11:19:44 am
drgeoff thanks for you feedback

As opposed to SPn, Expert Config -> OBiTALK Service does not seem to have an X_InboundCallRoute parameter

It does have a CallForwardUnconditionalEnable checkbox and a CallForwardUnconditionalNumber param, but these would (I assume) be fixed vwhile I am looking for the ability to program and toggle from the actual 1022


The Expert mode for my 1032 does have an InboundCallRoute (sorry, no X_).  However that setting is also fixed - you did say "unconditionally".  If you want to be able to toggle from the 1022 I'm fairly sure you will need to use a star code.


Title: Re: Fwd incoming Obi calls from a 1022
Post by: jamesatwork on November 10, 2017, 01:19:39 pm
By 'unconditional' I met not subject to busy / no answer state :)

I did find a prior thread for programming *72, but it relates to forwarding a OTS line vs my requirement for forwarding the OBiTalk line:

 *72, Cfwd LI1 to SP1, set(LI1($cfa),1)

Can anyone point to the correct setting for forwarding the OBiTalk line to an external line using an SPn service?

Thanks!


Title: Re: Fwd incoming Obi calls from a 1022
Post by: drgeoff on November 10, 2017, 01:28:37 pm
By 'unconditional' I met not subject to busy / no answer state :)

I did find a prior thread for programming *72, but it relates to forwarding a OTS line vs my requirement for forwarding the OBiTalk line:

 *72, Cfwd LI1 to SP1, set(LI1($cfa),1)

Can anyone point to the correct setting for forwarding the OBiTalk line to an external line using an SPn service?

Thanks!
This is the third time I typed a reply.  Forum crash lost two previous attempts.  >:(

Use your imagination!
Try

*72, Forward Obitalk on, set(PP($cfa),1)

and to turn off using, say, *73
*73, Forward Obitalk off, set(PP($cfa),0)

assuming you have set CallForwardUnconditionalNumber on the Obitalk Service page using the SP1(1234567890) format in my earlier post.

Pages 81 and 201-203 of the series 1000 Admin Guide.