ok heres a odd situation.
overview:
when my mom calls my properly linked google voice number my obi dosent ring.
if others call my google number it does ring properly.
details:
i have a obi200, and SP1 is set up to the usual google voice. all outgoing is good, most incoming is good as well except for 1 number that just won't ring.
this one person is a very important contact: my mothers cell
all other callers that are calling my google voice number from any device, a landline, a cell phone, or obi device connect just fine.
in depth:
my mother is calling me from her cell (to my google voice number) just wont connect to obi.
if i have my hangouts on my cellphone accepting calls it then my cell rings rings (my cellphone is on a data only plan, because it saves me about $20 a month to not have minutes) and alwaus having hangouts connected murders my battery more then viper4android
i checked weather she was somehow marked as a spammer, she is not. so i have no idea what to do
heres some redacted screenshots of my google settings. please let me know is you need other info
my obi is connected to voice
(https://a.safe.moe/0wAPs.PNG)
my SP1 config page with voice
(https://a.safe.moe/AiCvF.PNG)
my voice is forwarding to chat
(https://a.safe.moe/ObnVc.PNG)
these 4 calls were from my mom but she kept calling because my phone wasnt ringing
(https://a.safe.moe/4ncwx.PNG)
the contact config page for my mom on google voice
(https://a.safe.moe/lrmdS.PNG)
i in all honesty have no idea what is going on. she is not getting sent to spam. i believe my settings are fine, but something must be wrong.
i even tried repairing my google voice and its the same issue.
honestly i'm out of ideas because all other callers get through.
mom calling from her obi on obi net: works
mom calling my google voice number from her obi: works, but big delay and voice quality degradation.
anybody except my mom calling my google number (except callers marked as spam) from any device: works
mom calling my google number from her cell phone: dosent work. i asked her and she says it rings a bunch of times, then goes to voicemail.
Check to see if her number somehow made it into the obi block list.
X_BlockedCallers under voice services/SPx service/X_BlockedCallers
There was a * code.. *86 I believe which by default is add number to block list.
That's what happened here when trying to check voice mail on a different system. Somehow the obi interpreted it as a request to block the last caller.