OBiTALK Community

Firmware, Software Updates => Firmware / Advisories / Notifications for OBi Products => Topic started by: ProfTech on January 19, 2018, 09:58:27 am



Title: New firmware for Obi 200/202
Post by: ProfTech on January 19, 2018, 09:58:27 am
New firmware released within the last week or so. http://fw.obihai.com/OBi202-3-2-1-5775EX.fw (http://fw.obihai.com/OBi202-3-2-1-5775EX.fw) Not sure what was changed but it looks like Obihai may be sending it to any unit that is registered on the portal.


Title: Re: New firmware for Obi 200/202
Post by: Taoman on January 19, 2018, 10:22:56 am
For those wanting the generic version (without OBiEXTRAS support) you can install this version:

fw.obihai.com/OBi202-3-1-1-5774.fw (http://fw.obihai.com/OBi202-3-1-1-5774.fw)

Release date was 1-9-18.


Title: Re: New firmware for Obi 200/202
Post by: WelshPaul on January 21, 2018, 04:49:22 am
For those wanting the generic version (without OBiEXTRAS support) you can install this version:

fw.obihai.com/OBi202-3-1-1-5774.fw (http://fw.obihai.com/OBi202-3-1-1-5774.fw)

Release date was 1-9-18.

That isn't the latest generic version, this one is: http://fw.obihai.com/OBi202-3-1-1-5794.fw

Release date was 1-20-18.


Title: Re: New firmware for Obi 200/202
Post by: GPz1100 on January 21, 2018, 06:44:59 am
Paul, you have a change log for either of the last 2 firmware updates?


Title: Re: New firmware for Obi 200/202
Post by: Taoman on January 21, 2018, 07:00:37 am
For those wanting the generic version (without OBiEXTRAS support) you can install this version:

fw.obihai.com/OBi202-3-1-1-5774.fw (http://fw.obihai.com/OBi202-3-1-1-5774.fw)

Release date was 1-9-18.

That isn't the latest generic version, this one is: http://fw.obihai.com/OBi202-3-1-1-5794.fw

Release date was 1-20-18.

So you're correcting me about something that wasn't even released yet when I made my post?  ::)



Title: Re: New firmware for Obi 200/202
Post by: Taoman on January 21, 2018, 07:22:34 am
Not sure what was changed but it looks like Obihai may be sending it to any unit that is registered on the portal.

That sure appears to be what's happening. I had Auto Firmware Update disabled on two OBi200s and 3.2.1 (Build: 5775EX) got pushed and installed automatically on both of them. What's the point of even having the Auto Firmware Update field if it's just going to be ignored?

I manage OBi devices remotely for family members so I've always used the web portal but I'd love to get off it.


Title: Re: New firmware for Obi 200/202
Post by: jentzd on January 21, 2018, 08:00:25 am
What was the previous firmware?

This firmware seems to have broken my setup. Looks like auto firmware is going to be a no go for me from now on.

If disabling auto firmware doesn't work, looks like I am going to have to take my registration off the portal. too bad! was a really nice feature.


Title: Re: New firmware for Obi 200/202
Post by: Taoman on January 21, 2018, 08:01:31 am

That isn't the latest generic version, this one is: http://fw.obihai.com/OBi202-3-1-1-5794.fw

Release date was 1-20-18.

Something very strange about this firmware. I've repeated this twice.

When installing this firmware on an OBi200 that is still under warranty it installs fine but it reads as 3.2.1 (Build: 5794EX) after installation.

When installing this firmware on an OBi200 that is off warranty it installs fine and reads as expected: 3.1.1 (Build: 5794). However, after installation I get the yellow triangle on my dashboard saying I have an update waiting. By tomorrow, it will have automatically updated to 3.2.1 (Build: 5775EX). Go figure.

Edit: After rebooting the 200 that is off warranty a couple times the firmware automagically changed to also be 3.2.1 (Build: 5794EX) and I no longer have the update triangle on my dashboard. Weird.


Title: Re: New firmware for Obi 200/202
Post by: jentzd on January 21, 2018, 08:30:34 am
disabling all 4 items on the system management -> auto provisioning page then rolling back to 3.2.1 (Build: 5775EX) seems to have me all fixed.

This was pretty scary for multiple reasons!!

While the technical solution was pretty easy, thanks to this thread... there was some trust w/ obihai that has been reduced. At least for me. Pushing a non tested firmware??! To everyone? Regardless of auto firmware enabled or disabled??

Anyhow thank you for posting the previous firmware, getting me fixed up was pretty easy.


Title: Re: New firmware for Obi 200/202
Post by: ProfTech on January 21, 2018, 03:11:22 pm
To Taoman Indeed, I just checked my daughters 200 and it is running 5794EX as of about two hours ago. I changed the url and downloaded a copy for backup. I currently have a 100 and her 200 that I keep an eye on remotely. Of course, they haven't bothered with the 100 and we don't use GV at all but I'm still a little concerned when they dump one of these out un-announced. I'm also wondering if the changes may have something to do with the buy out and the fact there are already some attempting to hack the 200. It's too bad because the 200/202 are great boxes and Obihai is still insisting the 212 should be available soon.


Title: Re: New firmware for Obi 200/202
Post by: IterationIsFailure on January 21, 2018, 05:18:43 pm
Like many of you, I noticed my OBI202 update (without permission) earlier today to 3.2.1 (Build: 5794EX) contrary to having FW Updates disabled in the UI to prevent such behavior. Clearly, OBI like other companies nowadays seems to give two sh|ts about user trust and respecting settings.

After this fisaco, I even went as far to specifically "suspend" FW updates in the local box UI, which as you'll see, does jack to prevent updates. Perhaps this is more for user pacification than it being actual functional code.

That said, I updated sideways to OBi202-3-1-1-5794.fw from EX version, logged into the OBI website and was greeted with a yellow triangle indicating there was an update for my specific serial number and LOW AND BEHOLD... after agreeing (just to see the web UI disrespects the user settings), it pushed the EX version back to the unit.

So in conclusion, the settings inside the OBI local UI mean jack $hit with respect to disabling FW updates. Apparently OBI has a backdoor that allows them to command and conquer your unit as they see fit - including pushing FW updates, which if and when brick your unit, you're SOL if out of warranty.

Time to find out the server and DNS and blacklist at router level.



Title: Re: New firmware for Obi 200/202
Post by: Almighty1 on January 21, 2018, 05:26:30 pm
The reason is that 3.2.1-5794EX does really exist at:
http://fw.obihai.com/OBi202-3-2-1-5794EX.fw

I noticed the EX versions are always 3.2.1 while the none EX versions are always 3.1.1


Title: Re: New firmware for Obi 200/202
Post by: IterationIsFailure on January 21, 2018, 05:38:23 pm
The reason is that 3.2.1-5794EX does really exist at:
http://fw.obihai.com/OBi202-3-2-1-5794EX.fw

I noticed the EX versions are always 3.2.1 while the none EX versions are always 3.1.1

Interesting point. I wasn't aware there is an offset. That is good know.

So, I disabled OBiTALK in "OBiTALK Service Settings" and the unit now shows as "Offline" on the Obi website, but unsure what consequential problems I'll run into, such as the Google Voice configuration, which I recall having to do via the OBI website.

I pulled DNS calls from the OBI. It contacts fw.obihai.com, which seems to indicate that is choke point to block. Time to test,  ;D


Title: Re: New firmware for Obi 200/202
Post by: WelshPaul on January 22, 2018, 03:01:57 am
Paul, you have a change log for either of the last 2 firmware updates?

Nope, can't find any release notes on the server for these builds. Not sure if it's because Polycom are taking over and things are no longer a priority, or if it's due to the OBi100 series firmware patch and that OBIHAI don't want to announce that they have fixed that issue in these releases.

It could also be that OBIHAI changed their file name structure and I just haven't found it.


Title: Re: New firmware for Obi 200/202
Post by: ProfTech on January 22, 2018, 08:35:16 am
FWIW, I haven't seen any problems with my 200 due to or during either one of these updates. I even uncovered a fix for an anomaly with TLS I wasn't aware of. But then maybe I was one of the lucky ones that hasn't been bricked.


Title: Re: New firmware for Obi 200/202
Post by: GPz1100 on January 22, 2018, 09:20:59 am
Nope, can't find any release notes on the server for these builds. Not sure if it's because Polycom are taking over and things are no longer a priority, or if it's due to the OBi100 series firmware patch and that OBIHAI don't want to announce that they have fixed that issue in these releases.

It could also be that OBIHAI changed their file name structure and I just haven't found it.

Thanks for your comments.  My preference is to always keep any automated firmware updates disabled.  If it's not broke don't fix it.  For now everything is working fine with the 5757ex build on our 200/202 units.

I suppose if obi wasn't so stingy with the updates hacking the 1xx firmware would not be necessary.


Title: Re: New firmware for Obi 200/202
Post by: RFC3261 on January 22, 2018, 10:28:55 am
such as the Google Voice configuration, which I recall having to do via the OBI website.
As I recall, because of the way that OBi obtains auth tokens to pass to the OBixxx device (one does not store Google passwords on the device, but authentication tokens) one has to use the OBi site to set things up.  But after setup, if you do not reset the device, you should not need to access the portal again.  The same setup via the portal requirement is (was?) true for some of the VoIP providers, which do not provide you with the actual passwords so you could manually enter them (I am thinking the cheap Anveo e911 service password was opaque to people; AFAIK that is still true, but it may have changed).  So, at some point, either due to a factory reset, or some significant requirements change, may need to re-add the device to the portal.

My guess is that the portal (and all it implies) is used by many.  Those, such as yourself, which are doing things a bit differently are likely going to have to remember that some future gyrations may be needed if you need to change things or accomplish more complex tasks (? add to portal, make changes, remove from portal, update something different, force specific firmware, ?)  I suspect keeping regular XML backups of the configuration may be desirable.


Title: Re: New firmware for Obi 200/202
Post by: IterationIsFailure on January 22, 2018, 02:29:24 pm
such as the Google Voice configuration, which I recall having to do via the OBI website.
As I recall, because of the way that OBi obtains auth tokens to pass to the OBixxx device (one does not store Google passwords on the device, but authentication tokens) one has to use the OBi site to set things up.  But after setup, if you do not reset the device, you should not need to access the portal again.  The same setup via the portal requirement is (was?) true for some of the VoIP providers, which do not provide you with the actual passwords so you could manually enter them (I am thinking the cheap Anveo e911 service password was opaque to people; AFAIK that is still true, but it may have changed).  So, at some point, either due to a factory reset, or some significant requirements change, may need to re-add the device to the portal.

My guess is that the portal (and all it implies) is used by many.  Those, such as yourself, which are doing things a bit differently are likely going to have to remember that some future gyrations may be needed if you need to change things or accomplish more complex tasks (? add to portal, make changes, remove from portal, update something different, force specific firmware, ?)  I suspect keeping regular XML backups of the configuration may be desirable.

Great information. Thank you!


Title: Re: New firmware for Obi 200/202
Post by: jentzd on January 23, 2018, 11:49:17 am
Yup! Good tip on setting up google via portal then going dark.

Just for reference the one thing that the new firmware broke for me was the SIP proxy ability on a 202. Using this feature extensively to supply a whole office.

Other than this saturdays firmware induced outage, has been working nicely.


Title: Re: New firmware for Obi 200/202
Post by: Kage on January 23, 2018, 06:00:59 pm
No forced update with my OBi200, I've got Auto Firmware Update and OBiTalk Provisioning disabled so maybe you need both. For now 5757ex is working good so until they post what changes have been made with their latest firmware updates I'm going to leave it as is.


Title: Re: New firmware for Obi 200/202
Post by: GPz1100 on January 23, 2018, 06:07:28 pm
It's a bit of a catch 22.  Auto provisioning can (and probably does) re-enable auto firmware update.  So agreed, both, or better yet everything on that page should be disabled to ensure no spam from the mothership.


Title: Re: New firmware for Obi 200/202
Post by: Kage on January 23, 2018, 06:07:58 pm
I pulled DNS calls from the OBI. It contacts fw.obihai.com, which seems to indicate that is choke point to block. Time to test,  ;D

Wouldn't it be possible to block fw.obihai.com in the host file or through the router and that would stop forced updates?


Title: Re: New firmware for Obi 200/202
Post by: Mango on January 23, 2018, 08:40:29 pm
I noticed my OBI202 update (without permission) earlier today to 3.2.1 (Build: 5794EX) contrary to having FW Updates disabled in the UI to prevent such behavior.

This has been a source of confusion and much criticism of Obihai for quite some time.  The configuration to disable automatic firmware updates is:

System Management >> Auto Provisioning:
Auto Firmware Update >> Method: Disabled
ITSP Provisioning >> Method: Disabled
OBiTalk Provisioning >> Method: Disabled

Voice Services >> OBiTALK Service:
Enable: (Unchecked)

If you're particularly concerned, add  !**5S0| as the first sequence of the DigitMap to prevent OBiTALK from being re-enabled.

So, I disabled OBiTALK in "OBiTALK Service Settings" and the unit now shows as "Offline" on the Obi website, but unsure what consequential problems I'll run into, such as the Google Voice configuration,

Google Voice configuration is the primary (only?) thing you can't do without OBiTALK, if you use the stock firmware.  However, once it's configured, you generally don't need to mess with it.  Also, as of today the OBi200/OBi202 firmware has been successfully hacked to allow offline configuration of Google Voice.  No reports from anyone who tried it yet, but presumably it will work as well as the 100/110 hacks.


Title: Re: New firmware for Obi 200/202
Post by: ProfTech on January 24, 2018, 06:49:31 pm
I spoke too soon. After enabling TLS my Obi 200 started dropping calls. Switched it back to UDP and everything seems Ok. Since I don't know if TLS ever worked I can't say it was a problem with 5794 for sure. I just wanted to note the issue in case someone else runs into it.


Title: Re: New firmware for Obi 200/202
Post by: ProfTech on January 28, 2018, 08:22:00 am
There may be light at the end of the tunnel. I am pretty sure auto update was turned off in my 200 because the "upgrade available" flag was showing in the portal for months. Then I used the portal to upgrade to 5757. I didn't notice immediately but after Obi sent 5775 I noticed Auto update was set to run every 24 hours. So GPz1100 may be right and they enabled it in 5757. However, I noticed yesterday after 5994 was installed Auto update is now turned off. Maybe Obi corrected the problem.


Title: Re: New firmware for Obi 200/202
Post by: chilirock on March 16, 2018, 03:09:51 pm
It's been awhile since there have been any posts about updated firmware. Is anyone aware of firmware newer than v5794EX?


Title: Re: New firmware for Obi 200/202
Post by: Taoman on March 16, 2018, 03:39:27 pm
It's been awhile since there have been any posts about updated firmware. Is anyone aware of firmware newer than v5794EX?

fw.obihai.com/OBi202-3-1-1-5804.fw (http://fw.obihai.com/OBi202-3-1-1-5804.fw)

One of the bug fixes might interest you:

  • Some answering machines emit a beep of around 1100Hz lasting 0.5 seconds. This resembles one cycle of the fax CNG tone, triggering the OBi to switch to fax mode. If T.38 is enabled, this might cause the call to drop.


Title: Re: New firmware for Obi 200/202
Post by: chilirock on March 16, 2018, 03:58:34 pm
Thanks. This should include the fix for the answering machine issue. Obi Support pushed a preliminary version to my device that I've been using for about a month and a half.

Just curious, how do you find out when there are updated releases? And how do you find the release notes?


Title: Re: New firmware for Obi 200/202
Post by: Taoman on March 16, 2018, 04:21:04 pm

Just curious, how do you find out when there are updated releases? And how do you find the release notes?

Not sure if he would appreciate me posting a direct link since I think you're supposed to register first for access to the downloads area.

https://www.ukvoipforums.com (https://www.ukvoipforums.com)



Title: Re: New firmware for Obi 200/202
Post by: KC512 on March 17, 2018, 02:11:31 pm
I am also having the same problem Started a few days ago (about March 10). Incoming Google Voice calls can not be picked up by answering the telephone. They can be picked up by answering via a web browser on the computer. So I am guessing Google changed something on their end that Obihai has yet to fix in their firmware.


Title: Re: New firmware for Obi 200/202
Post by: SteveInWA on March 17, 2018, 04:41:26 pm
I am also having the same problem Started a few days ago (about March 10). Incoming Google Voice calls can not be picked up by answering the telephone. They can be picked up by answering via a web browser on the computer. So I am guessing Google changed something on their end that Obihai has yet to fix in their firmware.

There is already a bug report on this with Google, and they'll be looking into what's going on.  Fiddling with firmware in the mean time won't help.


Title: Re: New firmware for Obi 200/202
Post by: MZ95 on March 21, 2018, 08:10:21 pm
Hurry up with that new firmware. In times of weather. I currently had a power outage. The Firmware goes back from 3.2.1.5794 to 3.1.1.5463. I had to update to 3.2.1.5757


Title: Re: New firmware for Obi 200/202
Post by: RelayCruz on March 22, 2018, 01:35:51 pm
I am also having the same problem Started a few days ago (about March 10). Incoming Google Voice calls can not be picked up by answering the telephone. They can be picked up by answering via a web browser on the computer. So I am guessing Google changed something on their end that Obihai has yet to fix in their firmware.

There is already a bug report on this with Google, and they'll be looking into what's going on.  Fiddling with firmware in the mean time won't help.

I am having this same exact issue and can't find more references to it anywhere. Where can I go to follow updates to this? I am going to have to stop using my GoogleVoice number completely because 9 out of 10 times I pick up the phone it won't answer. Have trouble-shooted my hardware and it is all fine. This has become a huge problem in my home for the past week.


Title: Re: New firmware for Obi 200/202
Post by: GPz1100 on March 22, 2018, 01:41:48 pm
^^Are you still having the issue?  According to SteveinWA it's been resolved.

I can confirm that to be the case with several gv numbers here.


Title: Re: New firmware for Obi 200/202
Post by: drgeoff on March 22, 2018, 02:54:19 pm
^^Are you still having the issue?  According to SteveinWA it's been resolved.

I can confirm that to be the case with several gv numbers here.
What are you confirming?  That there are still issues or that the problem has been resolved?


Title: Re: New firmware for Obi 200/202
Post by: GPz1100 on March 22, 2018, 03:19:38 pm
My apologies... Running on 3 hrs of sleep.  I'm confirming that I'm no longer experiencing this issue. 

In my case it manifested itself a bit differently than through the obibox.  With freepbx/asterisk an answered call would sometimes have dead air.  However it would always (since a week or two back) send an email notification about a missed call.  All calls received today have been good and no missed call emails.


Title: Re: New firmware for Obi 200/202
Post by: SteveInWA on March 22, 2018, 04:28:44 pm
The bug was fixed.  Any posts to the contrary are either unrelated issues or clueless posters.


Title: Re: New firmware for Obi 200/202
Post by: RelayCruz on March 23, 2018, 07:04:23 am
Bug is not fixed (and I'm not a clueless poster thank you very much to the a-hole), still having this issue as of this morning. I am in the Worcester, MA area. Have had the issue for about a week+ now. Someone calls, pick up, and it won't connect/continues to ring.

Edit: As of today (3-25-2018) it is working again as before. Finally.


Title: Re: New firmware for Obi 200/202
Post by: oldunixguy on March 27, 2018, 03:52:19 pm
I experienced similar problems with 2 Obi200 at one location and a 3rd at another location last week. I had previously set all to not auto load firmware. However, I see on 2 of them (I cant reach the other just now) that they are now running 3.2.1 (Build: 5794EX) not by my hand.

I have not had a problem yesterday and today.

regards
oldunixguy


Title: Re: New firmware for Obi 200/202
Post by: maizitis on May 09, 2018, 08:17:53 am
I had to purchase a new OBI202 to replace an older OBI202 that started intermittently malfunctioning in April 2018. The new OBI202 that arrived this week but the Obi setup would not complete reporting "Backing Off : TCP connection to 125.78.194.173 failed”. I performed the phone update this week and the OBI202 finally connected with Google Voice. Hardware Version 1.4 and Software Version 3.2.1 (Build: 5757EX).
I had tried the OBi202-3-2-1-5775EX.fw update on the older OBI202 and was not able to connect.
The OBI202 firmware update over the phone is not the latest being reported here.


Title: Re: New firmware for Obi 200/202
Post by: scottsal on May 24, 2018, 06:39:04 am
My registered 200 is not showing the green light for the phone . (Power and Internet look fine) . From reading this post, it would seem my first course of action is to install the new firmware, but I haven't received the 'yellow triangle' for any firmware upgrades and attempts to manually try this get the oft-mentioned checksum errors.  I configured the auto provisioning to 'startup' and disabled the router F/W and rebooted. Also my phone is not showing up on the list of devices, but when I attempt to add it , still nothing happens- I dial the **5 5460 but there's no dial tone or any sign of life . The add device routine finally times out. Any advice? Best, Scott


Title: Re: New firmware for Obi 200/202
Post by: RFC3261 on May 24, 2018, 11:53:37 am
Any advice?
I would remove the OBi from the dashboard, and do a (push button) factory reset on that OBi.  If the phone lights still do not come on, check to see if you have another power adapter that meets the specs (12V DC, 1A (or greater)) [I suppose you could try that first].


Title: Re: New firmware for Obi 200/202
Post by: scottsal on May 24, 2018, 12:13:24 pm
Thanks, Yes I did all of those things but to no avail. One thing to note is that on my dashboard a 'soft phone' still shows up and I can't delete it. Not sure what that's about but I did delete the desk phone.


Title: Re: New firmware for Obi 200/202
Post by: drgeoff on May 24, 2018, 12:34:33 pm
Thanks, Yes I did all of those things but to no avail. One thing to note is that on my dashboard a 'soft phone' still shows up and I can't delete it. Not sure what that's about but I did delete the desk phone.
Do not worry about the softphone.  That is normal as is the inability to delete it.  It can be hidden, but not deleted.  The softphone has no impact on your OBi hardware device or its configuration.


Title: Re: New firmware for Obi 200/202
Post by: drgeoff on May 24, 2018, 12:47:15 pm
I dial the **5 5460 but there's no dial tone or any sign of life .
Do you get dial tone when you take the phone off-hook?


Title: Re: New firmware for Obi 200/202
Post by: scottsal on May 24, 2018, 12:53:07 pm
No, there's no dial tone and so the numbers that I dial are probably not going anywhere. I may just have a unit that has given it up.


Title: Re: New firmware for Obi 200/202
Post by: drgeoff on May 24, 2018, 01:23:12 pm
No, there's no dial tone and so the numbers that I dial are probably not going anywhere. I may just have a unit that has given it up.
Check that the phone and cord are not the problem.  Either try with another phone and cord or take your phone and cord elsewhere to a known working phone socket.

If you prove the phone and cord are not the problem, then the OBi is kaput.  An Obi only requires power to give dial tone.  Doesn't even need an ethernet cable plugged in.

Did you ever have the OBi connected to house phone wiring?  Never do that unless the house wiring has definitely been properly disconnected from any external phone service wiring


Title: Re: New firmware for Obi 200/202
Post by: scottsal on May 24, 2018, 06:47:25 pm
Thanks I'll give that a try after the weekend and report back.  Funny thing is I just saw an offer come across for a new 200 for 34.99- I'll most likely go for that just in case.


Title: Re: New firmware for Obi 200/202
Post by: scottsal on June 01, 2018, 11:42:33 am
As a follow-up, it was indeed the phone. I still haven't received any of the new firmware updates, but the new phone and a factory reset seemed to do the trick. Thanks to all for your expertise!


Title: Re: New firmware for Obi 200/202
Post by: LingYang on August 02, 2018, 12:06:50 pm
Can someone (hero) from this forum post the link to most current firmware for OBi5xxx, I believe it is 4.05 (Build 5903EX)  TIA.


Title: Re: New firmware for Obi 200/202
Post by: David_G on August 03, 2018, 08:06:10 am
I had a problem with my Obi 202 recently when it tried to auto update.  It appeared to be bricked, but after a lot of searching, I was able to get it manually updated to OBi202-3-2-2-5859EX-198839.  Afterwards, my Google Voice (Line 2) works fine, but I also have ObiBT (Bluetooth) on Line 1, and it has some problems.  Anytime I try to call out on Line 1, it goes haywire.  The Line 1 and Power LED both go out, I'll get a buzzing sound in the receiver, then both lines appear to got out, and finally the device resets.  I can receive Bluetooth calls on Line 1 just fine.  After some experimenting, I discovered I can select Line 2 (Google Voice), then dial **8 followed by the phone #, and it will place the call over Bluetooth.  After reading these forum posts, I now believe it's a firmware problem, but I have questions.

1.  Can I downgrade the firmware?
2.  If so, what version do I need, and where can I get it?
3.  What steps do I need to perform to prevent it from auto-updating?

I know someone has already posted an answer to #3, but I have no idea where those settings are located, so I need help locating them.


Title: Re: New firmware for Obi 200/202
Post by: videobruce on December 23, 2018, 11:49:21 am
When was the current F/W version (v3.2.2 5398EX) updated?

I just had a bomb dropped on me when I went to access my OBi202 and saw Polycom sprawled across thew top. I haven't had any need to access this in 13 months and wasn't notified what happened (which all customers should of been).  >:(


Title: Re: New firmware for Obi 200/202
Post by: Haringstad on December 23, 2018, 12:43:41 pm
Well, actually Polycom is also now part of Plantronics, so how should you expect? It's an US based company. Do you really think they care about customers? They only care about $$$$


Title: Re: New firmware for Obi 200/202
Post by: scott818 on December 23, 2018, 01:48:06 pm
When was the current F/W version (v3.2.2 5398EX) updated?

A while ago. The latest firmware version is 3.2.2 (Build: 5921EX) and that came out around September or October.


Title: Re: New firmware for Obi 200/202
Post by: videobruce on December 23, 2018, 02:34:59 pm
Haringstad;
Yep, I now have read about that also. More out of control, unregulated capitalism, Dictator Trump style. A company that is known for headsets selling ATA's.

scott818;
The status page showed 'up time' as 54 days, I was guessing that may of been the date, but I did have a Modem re-boot some time back, it probably was that instead.

Then 5921 was 1 update after 5898?

These come thru the service provider (PhonePower in my case) or directly from Polycom (or whatever you want to call them)?


Title: Re: New firmware for Obi 200/202
Post by: Marc on December 23, 2018, 05:34:13 pm
When was the current F/W version (v3.2.2 5398EX) updated?

I just had a bomb dropped on me when I went to access my OBi202 and saw Polycom sprawled across thew top. I haven't had any need to access this in 13 months and wasn't notified what happened (which all customers should of been).  >:(

You were notified, via press release.  That's how corporations communicate with the public.
http://www.polycom.com/company/news/press-releases/2018/20180104.html


Title: Re: New firmware for Obi 200/202
Post by: videobruce on December 24, 2018, 06:05:10 am
 "I" sure mas hell wasn't. Being "notified" is when the change is sent directly to the individual via mail or e-mail. Anything else is meaningless ESPECIALLY since why the hell would anyone look at press releases of companies they DON'T have a stake in (ownership of a product or service) ??  ::)


Title: Re: New firmware for Obi 200/202
Post by: SteveInWA on December 24, 2018, 02:55:44 pm
Oh great, we now have our very own Russian forum troll.


Title: Re: New firmware for Obi 200/202
Post by: Marc on December 24, 2018, 03:38:31 pm
"I" sure mas hell wasn't. Being "notified" is when the change is sent directly to the individual via mail or e-mail. Anything else is meaningless ESPECIALLY since why the hell would anyone look at press releases of companies they DON'T have a stake in (ownership of a product or service) ??  ::)

I guess when Pfizer bought Werner Lambert you expected every person who bought Certs or Rolaids should have been personally notified?  Or when Google bought Motorola, that every person who owned a piece of their hardware should have been notified?  Or when Dell bought EMC?

That's not the way this world works.  Corporations have no responsibility to notify you.  If you want that to change, then get involved in government and find a way to have a law or a department policy created which creates that that responsibility.

Some friendly advice so you aren't angry and pissed at everything, learn to live in the world the way it is, not the way you want it to be. 



Title: Re: New firmware for Obi 200/202
Post by: videobruce on December 25, 2018, 11:05:12 am
"Living in a world the way it is" is the problem. So is sitting back and doing nothing.
You examples are rediculus.


Title: Re: New firmware for Obi 200/202
Post by: jesselivermore on February 10, 2019, 10:31:25 am
any links/instructions  for the latest firmware

Your device may have outdated, old software which no longer complies with Google Voice security requirements.

The latest software, available through your OBiTALK account, will ensure that you can continue using Google Voice on your OBi securely. To get the latest software, please make sure your device is within its one-year warranty and support entitlement or that you have paid for extended support. Obihai support entitles you to the latest software for your OBi with automatic software updates as well as expert advice from Obihai's support team.

OBi customers may also visit: www.obitalk.com/info/support for more information including access to the OBiTALK forum.
Your device may have outdated, old software which no longer complies with Google Voice security requirements.


Title: Re: New firmware for Obi 200/202
Post by: drgeoff on February 10, 2019, 11:00:07 am
http://fw.obihai.com/OBi202-3-2-2-5921EX-332148940.fw


http://www.obitalk.com/forum/index.php?topic=9.msg13#msg13 Option 3.


Title: Re: New firmware for Obi 200/202
Post by: bsdaiwa on March 03, 2019, 10:25:07 am
http://fw.obihai.com/OBi202-3-2-2-5921EX-332148940.fw


http://www.obitalk.com/forum/index.php?topic=9.msg13#msg13 Option 3.


Can I put the firmware link into the Auto Firmware Update DownloadURL box and will it do the update? I have several OBi 200's in remote locations I would like to update.


Title: Re: New firmware for Obi 200/202
Post by: drgeoff on March 03, 2019, 11:50:27 am
http://fw.obihai.com/OBi202-3-2-2-5921EX-332148940.fw


http://www.obitalk.com/forum/index.php?topic=9.msg13#msg13 Option 3.


Can I put the firmware link into the Auto Firmware Update DownloadURL box and will it do the update? I have several OBi 200's in remote locations I would like to update.
I expect that would work.  Nothing bad will happen if it does not - the OBi's firmware will not be changed and no settings will be lost.


Title: Re: New firmware for Obi 200/202
Post by: glnz6 on March 09, 2019, 02:56:56 pm
  
All here - sorry for recap, BUT...

In my ObiHai 202, I have the following:

  HardwareVersion  1.4
  SoftwareVersion  3.2.2 (Build: 5898EX)
  Hardware Warranty and Premium Technical Support
  Start Date Feb 2018
  End Date Feb 2019
  Status Expired

Question 1)  What SHOULD I do?  Things seem to be working, so why should I change or update anything?
Question 2)  This thread (posts above) is saying that the latest version is now 3.2.2 (Build: 5921EX).  What is the difference between that and my actual slightly older version?

Thanks!!!!
  


Title: Re: New firmware for Obi 200/202
Post by: SteveInWA on March 09, 2019, 03:00:43 pm

Question 1)  What SHOULD I do?  Things seem to be working, so why should I change or update anything?
Do nothing.  No reason to update.
Question 2)  This thread (posts above) is saying that the latest version is now 3.2.2 (Build: 5921EX).  What is the difference between that and my actual slightly older version?
Nobody here knows, and there have been no problems reported here on 5898 that were fixed with 5921.

Thanks!!!!
  


Title: Re: New firmware for Obi 200/202
Post by: glnz6 on March 09, 2019, 03:05:14 pm
  
Thanks again, Steve in WA !!!
 


Title: Re: New firmware for Obi 200/202
Post by: Gilkissin on April 11, 2019, 12:18:20 pm
Super frustrated with the Obi202 as of late.  Suddenly was giving me the "Network Status, IP Address Not Available" error recording when dialing so I checked to see what was happening with the Obi202.  The power light was flashing greeen, so noted that it is not connected to internet.  Checked in router as I have the statis IP it is assigned sitting in DMZ.  Noted in the router that multiple attacks had been made on this device in the last 2-3 days.  From SSH brute force attacks, to exploits being executed via shell script like a Netcore Router backdoor access.   Alarming to say the least but router blocked these attacks from "coming inside"  In any case, figured the Obi202 was compromised.  Checked that it did have latest firmware (3.2.2 (Build: 5921EX)) and then just did basic reset.  Updated admin password (as was done before) and still could not get this device to get back online again.  Router would assign it static IP, but no internet connection could be established.  I had wanted to go ahead and try to re-flash the firmware with the same build since it is latest guessing that potentially the firmware may have been modified/corrupted, but am getting the whole "Firmware downgrading is prohibited" message.   WTF!  ??? In any case, trying to sort out what to do next, maybe there is a really hard reset that reverts to original firmware, but don't think that is case. Maybe something sneaky like TFTP to push firmware directly without trying to use Obi202 UI for the update/reinstall.  Any ideas here?
Seems like I will not need to keep in DMZ anymore due to these attacks, had done this for best audio quality but also nervous about putting this potentially compromised device inside firewall/LAN and opening ports to it.

Any suggestions would be helpful as this device is now essentially a brick and useless.
~Gilkissin


Title: Re: New firmware for Obi 200/202
Post by: Kage on April 11, 2019, 02:56:30 pm
Router would assign it static IP, but no internet connection could be established.  

Recently I had a similar problem, although in this case the router was having trouble assigning the ip to the obi200 and network error messages to that effect from the OS kept popping up. Tried everything, including rebooting the router and modem several times to no avail. The fix was to temporarily change the preferred DNS server address (8.8.8.8 for Google) back to obtain the DNS server address automatically.

Don't know how or why that was happening as it never did before, I was afraid the box was going but it's been fine since.