OBiTALK Community

General Support => On-Topic: Obihai and OBi Products => Topic started by: glnz6 on March 21, 2018, 01:10:35 PM

Title: Service Offline Alert - OBi Device (xxxx) is Not Registered
Post by: glnz6 on March 21, 2018, 01:10:35 PM
  
Just saw this in my gmail for my new Obihai 202 twice - on Mar 15 and Mar 17:

admin@obitalk.com   Mar 17 (4 days ago)   to me
Service Offline Alert -- OBi Device (xxxxxxxxx) is Not Registered
Your voice service is not registering. This could be due to a temporary service disruption or an incorrect login credential.
In most cases, reconfiguring the voice service with the proper login credential will resolve the issue.
Check out the OBiTALK Self-Help Guide for assistance troubleshooting your OBi device.

admin@obitalk.com  Mar 17 (4 days ago)  to me
Service Online Alert -- OBi Device (xxxxxxxxx) is Registered
Your voice service has reconnected. You will be able to make and receive calls now.
No action is required.


The above "reconnection" was 15 minutes after the "Alert".

What do you think?