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Title: Google Voice stopped work now getting Error No <=0 instance allowed Post by: simpleAnswers on April 24, 2018, 07:30:28 am Anyone have any idea how to fix this?
I have lost my 2nd Google voice configuration on my Obi202 Everytime I try to re-add the google voice configuration via the ObiTalk web portal, it goes through everything and then fails on the last step on a polycom page which gives an error of Error No <=0 instance allowed This started last night and I have lost use of GV on the OBi202. Emailed support and not even an acknowledgement email. Can anyone help with any ideas Title: Re: Google Voice stopped work now getting Error No <=0 instance allowed Post by: simpleAnswers on April 24, 2018, 02:55:52 pm It starting to seem like the problem is I cannot add more than one GV account to the OBi202.
Why do I have the feeling that this is coming down the path from Polycom. I have had 2 GV accounts configured on my OBi202 for years. Suddenly last night one of them got deactivated. I can only now add one GV account to my Obi202. Is this an "UNDER NEW MANAGEMENT" move? Have a paid ObiExtras and paid annual support account and yet 2 emails to the support has resulted in nothing from them. Title: Re: Google Voice stopped work now getting Error No <=0 instance allowed Post by: SteveInWA on April 24, 2018, 03:31:39 pm No, your jumping to conclusions about Obihai/Polycom are incorrect. They are fully supporting the OBi product line, including Google Voice.
There is an outage with the Google Voice/OBiTALK provisioning service at the moment. It'll get fixed. I don't have an ETA. Title: Re: Google Voice stopped work now getting Error No <=0 instance allowed Post by: SteveInWA on April 24, 2018, 11:22:11 pm This was a temporary outage on the OBiTALK provisioning system. It should be fixed now. Feel free to give it a try.
Title: Re: Google Voice stopped work now getting Error No <=0 instance allowed Post by: simpleAnswers on April 25, 2018, 03:51:12 pm Seems like it was a temporary issue afterall.. I've tried again today and I can now add back the account which got deactivated. Thanks
Title: Re: Google Voice stopped work now getting Error No <=0 instance allowed Post by: simpleAnswers on April 26, 2018, 04:05:04 pm Just logged in to GV and now I see that Obi is registering separately as a SIP device. Before it used to be that only 2 options, Google Chat and my forwarding number. Today I looked and there are 3 with obi added.
Title: Re: Google Voice stopped work now getting Error No <=0 instance allowed Post by: billsimon on April 26, 2018, 06:28:13 pm Just logged in to GV and now I see that Obi is registering separately as a SIP device. Before it used to be that only 2 options, Google Chat and my forwarding number. Today I looked and there are 3 with obi added. Interesting. Could you post a screen shot of that? Just curious. |