Print Page - Obihai 1032 & GV - Forwarding and placing callers on hold no longer work

Title: Obihai 1032 & GV - Forwarding and placing callers on hold no longer work
Post by: zhangster on May 22, 2018, 01:36:45 PM

We recently got firmware updates so now we can continue to place and receive calls with GV. But we noticed 2 features stopped working:

1. When my front desk transfers calls to my office, the call simply hangs up when the front desk hits "Transfer Now".
2. When a 2nd call comes into the front desk and my front desk puts them on hold, the call simply hangs up.

Model: Obi1032
S/W version: 5.1.11 (build 3858EX.1311)
H/W version: 1.3

Any help is appreciated!

Title: Re: Obihai 1032 & GV - Forwarding and placing callers on hold no longer work
Post by: zhangster on May 24, 2018, 06:14:32 PM

They started working today. Is OBi tech people watching and silently fixing the bugs? If so, thank you!

Title: Re: Obihai 1032 & GV - Forwarding and placing callers on hold no longer work
Post by: 1user on August 14, 2019, 09:23:20 AM

We have the same issue. How did you fix the problem? We have had the phones for 3 years now and over the last 6 months, we do not have the ability to transfer calls between phones anymore.

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General Support => On-Topic: Obihai and OBi Products => Topic started by: zhangster on May 22, 2018, 01:36:45 PM