OBiTALK Community

Firmware, Software Updates => Firmware / Advisories / Notifications for OBi Products => Topic started by: volkswagner on August 03, 2018, 01:20:40 PM

Title: Can we please get a logical location for firmware files
Post by: volkswagner on August 03, 2018, 01:20:40 PM
Why can't Obihai give us file locations?

Obi504vs seems to have broken GV implementation.
I get status connected but can't call out or receive.
Calling out gets 500 error.

I'm running    4.0.4 (Build: 5793)
Is there a later version that fixes GV?

Please, please, please act like a real manufacturer with real paying
customers.
Title: Re: Can we please get a logical location for firmware files
Post by: WelshPaul on August 05, 2018, 06:00:24 AM
You're already running the latest firmware.

Have you tried downgrading?
Title: Re: Can we please get a logical location for firmware files
Post by: LingYang on August 06, 2018, 12:01:32 PM
The latest and only FW at the moment that addresses the GV issues is 4.05 (build 5903EX), which support is not providing unless one pays a annual support. Ridiculous.  We (Obi5xx owners) need to band together to get them to release it to us. After paid $500+ and only a month or so past anniversary, it is unfair for the manufacture to hold me hostage unless I pay another ransom. BAD!
Why the other Obi200 forums have good folks volunteer putting their most current FWs online to benefit others?
Those of you who got the 4.05 b.5903EX from support.  We call on you to be kind to POST it here.  TIA.
Title: Re: Can we please get a logical location for firmware files
Post by: volkswagner on August 07, 2018, 03:35:18 PM
Mine is only six months old and I still can't get firmware.

They don't reply to support tickets at all, nor do the answer phone or return voicemail.

Title: Re: Can we please get a logical location for firmware files
Post by: LingYang on August 08, 2018, 03:14:26 AM
Totally unacceptable! ::) >:(