so, does ANYbodys 202 work with google voice? are you getting calls ringing IN? I'm curious.
I used a 110 for Many years... wonderful
bought a new 202... worked for.. about a week... :) I just want it to DO, as advertized... perhaps, these products should stop being sold, until they do as advertized? class action? hummmm
"Native Support for Google Voice™
From the telephones connected to the OBi202, anyone can make free calls in the USA and Canada. Users may also receive calls to their Google Voice phone number(s) and get new / unheard voice message notifications on the phones attached to the OBi202."
from their product page:
https://www.obitalk.com/info/products/obi202
so, please, chime in, is your working? or, have you just Given up?
thanks
Many of us have functioning devices with the new gvsip platform.
There are many many factors that go into making it a functional system including gv account settings and obi device settings. Because of so many variables, the typical tactic is to factory reset and start over. I believe other threads/posts gave you direction.
With respect to inbound calls, does obi call history indicate the call is received? If so, then it's a setting that needs adjusting to tell the obi device which phone port to ring.
If obi call history has no record then need to figure out why the call is not being received. Likely an incorrect gv account setting.
Quote from: Redw00d on August 07, 2018, 10:36:17 AM
bought a new 202... worked for.. about a week...
If your 202 worked for a week, maybe you have a hardware failure. You should be able to get a replacement.
Quote from: azrobert on August 07, 2018, 10:52:34 AM
Quote from: Redw00d on August 07, 2018, 10:36:17 AM
bought a new 202... worked for.. about a week...
If your 202 worked for a week, maybe you have a hardware failure. You should be able to get a replacement.
hey Robt, thanks... well, my 202 worked Correctly, for a week, ie: incoming calls rang, and able to pickup phone and use... than...
withOUT changing any settings... I can now ONLY use those phones to call out, they do not ring...
so, do you think I might have a hardware failure?
thanks!
thank you GPz,
so, with New 202, all features worked... then.... incoming calls stopped, but, I can call out so?
and, I had NOT changed anything, on MY end... so...
could you pls address these two issues, and I will attempt to repair them:
"With respect to inbound calls, does obi call history indicate the call is received? If so, then it's a setting that needs adjusting to tell the obi device which phone port to ring.
How pls? I do believe history shows, can you tell me how to check, and, what to adjust. thank you
"If obi call history has no record then need to figure out why the call is not being received. Likely an incorrect gv account setting. If this, could you explain fix pls?
ok, thank you so far for replies... I have a question, are you guys all "Volunteers" ?
thanks so much!
Quote from: GPz1100 on August 07, 2018, 10:46:18 AM
Many of us have functioning devices with the new gvsip platform.
There are many many factors that go into making it a functional system including gv account settings and obi device settings. Because of so many variables, the typical tactic is to factory reset and start over. I believe other threads/posts gave you direction.
With respect to inbound calls, does obi call history indicate the call is received? If so, then it's a setting that needs adjusting to tell the obi device which phone port to ring.
If obi call history has no record then need to figure out why the call is not being received. Likely an incorrect gv account setting.
Quote from: Redw00d on August 07, 2018, 11:15:08 AMI have a question, are you guys all "Volunteers" ?
http://www.obitalk.com/forum/index.php?topic=14718.msg93328#msg93328
Quote from: drgeoff on August 07, 2018, 11:40:29 AM
Quote from: Redw00d on August 07, 2018, 11:15:08 AMI have a question, are you guys all "Volunteers" ?
http://www.obitalk.com/forum/index.php?topic=14718.msg93328#msg93328
then, I Thank you for your time!
ok, GPz...
"
With respect to inbound calls, does obi call history indicate the call is received? If so, then it's a setting that needs adjusting to tell the obi device which phone port to ring. "
my GOOGLE voice page, shows my OUTgoing calls... I know its going thru my 202, because its long-distance
this page is NOT showing any incoming calls.
you are saying 'obi call history' ... I'm sorry, I'm not sure I know how/where to find this... hint pls
thanks so much
Log into the obi's ip address, left column, status, call history.
In my system I have both obi's linked to a host name so I don't have to remember their ip's.
http://obi202/callhistory.htm
So replace obi202 with whatever IP your system assigned.
thank you GPz
I figgered it out, obi call history is ONLY outbound calls... NON incoming
they say, from PH1 to SP1, (number) ringing, call connected... a few times, says, call ended
ok? now what, thank you
===========
ok, so, had my wife call into my Google phone # ... both phones rang, and, obi call history Shows the call...
am I getting any Closer? here is my obi call history:
From SP1(+number) Fork to:
PH1
PH2
15:13:46 Ringing (PH1)
15:13:46 Ringing (PH2)
15:13:53 Call Connected (PH1)
15:14:41 Call Ended
I'm confused. What happened above during the 50 seconds between connected and call ended?
Quote from: GPz1100 on August 07, 2018, 04:33:56 PM
I'm confused. What happened above during the 50 seconds between connected and call ended?
was a test call:
15:13:53 Call Connected (PH1)
15:14:41 Call Ended
call lasted... 48 seconds... just a test call....wife just said hello, I said, ok, it rang...
You were able to receive a call and answer it successfully then. What is the issue then?
Quote from: GPz1100 on August 08, 2018, 06:27:38 AM
You were able to receive a call and answer it successfully then. What is the issue then?
ok, I have a land line.... with no long distance... so , I have obi for long distance.
people call, land line rings, works... new obi202 doesn't ring, and, I can't pick it up and talk.
wife dialed the obi202 phone number, to test it, it rang, I answered...
Problem is, when friends dial land line ( I have tethered phone there ) we are stuck at that phone.
I want, calls coming IN, to ring, and connect to either, landline and/or obi202....
this is HOW it worked, until it stopped, without any changes on my end...
hope thats clear?
thanks, really would like to just Use this, and not spend Another day, re-configuring it...
Not really. This is the first mention of a land line (PSTN?) with no long distance at all. I assume the land line is by a local provider, separate from the phones connected to the obi??
If folks are dialing your land line number then the obi will not ring at all. If folks are dialing your gv # then a phone attached to the obi will ring, as well as any forwarding numbers (landline??) defined and set active in the google account.
So are you saying your land line no longer rings when people are calling your gv #? Is the land line number still defined in your gv profile as a forwarding number, and is it enabled for forwarding?
Quote from: GPz1100 on August 08, 2018, 09:26:25 AM
Not really. This is the first mention of a land line (PSTN?) with no long distance at all. I assume the land line is by a local provider, separate from the phones connected to the obi??
If folks are dialing your land line number then the obi will not ring at all. If folks are dialing your gv # then a phone attached to the obi will ring, as well as any forwarding numbers (landline??) defined and set active in the google account.
So are you saying your land line no longer rings when people are calling your gv #? Is the land line number still defined in your gv profile as a forwarding number, and is it enabled for forwarding?
Perhaps the clue is the second line of the opening post!
Maybe Redw00d thinks that the two RJ11 jacks on the 202 work the same way as they did on his previous OBi. :(
Quote from: drgeoff on August 08, 2018, 09:59:47 AM
Perhaps the clue is the second line of the opening post!
From
"I used a 110 for Many years... wonderful"
From that you're able to decipher that the FXO port on that device is in use and has issues receiving calls?? Note the subject of this thread, obi202, not obi110!.
I tip my hat off to you... Unsubscribing.
Quote from: GPz1100 on August 08, 2018, 10:07:33 AM
Quote from: drgeoff on August 08, 2018, 09:59:47 AM
Perhaps the clue is the second line of the opening post!
From
"I used a 110 for Many years... wonderful"
From that you're able to decipher that the FXO port on that device is in use and has issues receiving calls?? Note the subject of this thread, obi202, not obi110!.
I tip my hat off to you... Unsubscribing.
I'm not surmising that the 110 is still in use. I'm thinking that Redw00d had the PSTN line plugged in to the LINE port of his 110. When people called his landline number the phone plugged in to that OBi would ring. Now he is using an OBi202 and appears* to be saying that when people call his landline number the phone plugged in to the 202 does not ring. Quelle surprise.
* Redwood wrote "people call, land line rings, works... new obi202 doesn't ring, and, I can't pick it up and talk."
wow, So much to cover, HOPE I get them all:
1. Nope, no obi110 connected at all now.
2. new obi202, Both phones rang (land line AND obi202) worked for about a week or so...
3. no, NO landline plugged into obi202... landline to ONE phone... not cordless... obi202 connected to walk around phones...
4. landline is ATT, no long distance
5. "
If folks are dialing your land line number then the obi will not ring at all.... well, it DOESN"T now, That's what i"m trying to Fix... they Both worked, both rang, could pickup either phone, when someone called my home/land line number... Just as it did, for years, with obi110...
6. "So are you saying your land line no longer rings when people are calling your gv #? Is the land line number still defined in your gv profile as a forwarding number, and is it enabled for forwarding?"
NObody calls my gv#... NObody... and, Yes, I do Believe, land line is correctly enabled... because it all worked... until it didn't, withOut me making any changes... could an UPdate change?
7. I do appriciate all of your time... I have started from scratch, over and over, new googlevoice id's, changed, etc, etc... now, I do try Hard to follow suggestions, but, I have NO idea what all this stuff means.. you guys are some kinda geniouses.... my problem seems Simple, get my obi202 to work like it did a couple weeks ago, call my ONLY known number, ring landline And walkaround hooked to the obi202.
am I Missing something here?
thanks again
Quote from: Redw00d on August 08, 2018, 12:19:19 PM
wow, So much to cover, HOPE I get them all:
1. Nope, no obi110 connected at all now.
2. new obi202, Both phones rang (land line AND obi202) worked for about a week or so...
3. no, NO landline plugged into obi202... landline to ONE phone... not cordless... obi202 connected to walk around phones...
4. landline is ATT, no long distance
5. "
If folks are dialing your land line number then the obi will not ring at all.... well, it DOESN"T now, That's what i"m trying to Fix... they Both worked, both rang, could pickup either phone, when someone called my home/land line number... Just as it did, for years, with obi110...
6. "So are you saying your land line no longer rings when people are calling your gv #? Is the land line number still defined in your gv profile as a forwarding number, and is it enabled for forwarding?"
NObody calls my gv#... NObody... and, Yes, I do Believe, land line is correctly enabled... because it all worked... until it didn't, withOut me making any changes... could an UPdate change?
7. I do appriciate all of your time... I have started from scratch, over and over, new googlevoice id's, changed, etc, etc... now, I do try Hard to follow suggestions, but, I have NO idea what all this stuff means.. you guys are some kinda geniouses.... my problem seems Simple, get my obi202 to work like it did a couple weeks ago, call my ONLY known number, ring landline And walkaround hooked to the obi202.
am I Missing something here?
thanks again
What you are missing is that it is IMPOSSIBLE for a call to your AT&T landline number to ring your GV number (and hence the portable phone plugged in to your OBi202) unless you have a "forward" of some kind on that AT&T number. Nothing you configure on your OBi202, nothing you configure in your settings at voice.google.com, no bug fix by Obihai or Google, no feature that Obihai or Google could introduce can alter that fact.
If you wanted the same functionality you had with the Obi110 you should have purchased an Obi212.
The OBiLINE accessory plugs in to the USB port on the 202 and enables you to connect a PSTN line. However there are reports that its performance, especially with regard to echo, is less satisfactory than is attainable with the OBi110.
If you still have the Obi110, there is an easy solution. Connect the 110 to the PSTN line, the fixed phone, your router and power it up. Configure it to fork incoming calls to both that fixed phone and to the OBi202. Incoming calls on the AT&T number will ring both phones and you can answer on either.
I think I am....Really close...
OBi202
number
2
Online
[Hide]
SP1
Google Voice
Connected
SP2
Google Voice
Connected
SP3
Not Configured
SP4
Not Configured
OBi110
number
3
Online
[Hide]
SP1
Google Voice
Connected
SP2
Google Voice
Connected
Soft Phone
number
1
Offline
Not sure where you think you are close to.
Even though you have GV showing as connected on the OBi110 you will not be able to make or receive calls.
Quote from: drgeoff on August 08, 2018, 02:15:51 PM
Not sure where you think you are close to.
Even though you have GV showing as connected on the OBi110 you will not be able to make or receive calls.
"If you still have the Obi110, there is an easy solution.
Connect the 110 to the PSTN line, I plugged this into the "line" on the 110, is this correct?
the fixed phone, unsure here
your router done
and power it up. done
Configure it to fork incoming calls to both that fixed phone and to the OBi202. maybe I need help here please?
Incoming calls on the AT&T number will ring both phones and you can answer on either. This, is what I want to happen again
thank you very much
Quote from: Redw00d on August 08, 2018, 02:51:43 PM
Quote from: drgeoff on August 08, 2018, 02:15:51 PM
Not sure where you think you are close to.
Even though you have GV showing as connected on the OBi110 you will not be able to make or receive calls.
"If you still have the Obi110, there is an easy solution.
Connect the 110 to the PSTN line, I plugged this into the "line" on the 110, is this correct?
the fixed phone, unsure here
your router done
and power it up. done
Configure it to fork incoming calls to both that fixed phone and to the OBi202. maybe I need help here please?
Incoming calls on the AT&T number will ring both phones and you can answer on either. This, is what I want to happen again
thank you very much
1. Plug the fixed phone into the PHONE jack on the Obi110.
2. Look on the underside of the OBi202 and take a note of the 9 digit OBi number. Or get its 9 digit number from the portal dashboard.
3. On the dashboard look at the line for the OBi110. Do you see 2 gearwheels? If yes proceed to step 4. If you see only one gearwheel, click on 'Edit Profile', scroll down to the bottom and tick the box for "Enable OBi Expert Entry from Dashboard". Click "Submit". Return to the dashboard.
4. On the line for OBi110, click the gearwheel containing a red E.
5. Click 'Physical Interfaces'. Click 'Line'.
6. Third line down, InboundCallRoute. Click as necessary on the two boxes at the end of that line until both are clear.
7. Replace whatever is in that entry box with
{ph,ob(123456789)}
using the 9 digit number of your OBi202 instead of the 123456789
8. At the bottom of the page click 'Submit'. Wait for the OBi110 to automatically reboot.
9. Go back to the dashboard and delete any GV service(s) you have configured on the Obi110. They are not serving any useful purpose.
10. Test that calls to your AT&T number ring both phones and that you can answer on either.
not yet, but
"6. Third line down, InboundCallRoute. Click as necessary on the two boxes at the end of that line until both are clear.
7. Replace whatever is in that entry box with
{ph,ob(123456789)}
using the 9 digit number of your OBi202 instead of the 123456789"
I have a RED explaination mark at the end of this line...??
Quote from: Redw00d on August 08, 2018, 03:37:12 PM
not yet, but
"6. Third line down, InboundCallRoute. Click as necessary on the two boxes at the end of that line until both are clear.
7. Replace whatever is in that entry box with
{ph,ob(123456789)}
using the 9 digit number of your OBi202 instead of the 123456789"
I have a RED explaination mark at the end of this line...??
Do not worry. That is normal. Just means it has been changed from the default value.
ok, at this point, would you recommend, I delete ALL, re-set to 'factory standards' and then follow your advise?
I'm not getting the ring to both phones yet..
thank you
Quote from: Redw00d on August 08, 2018, 03:55:05 PM
ok, at this point, would you recommend, I delete ALL, re-set to 'factory standards' and then follow your advise?
I'm not getting the ring to both phones yet..
thank you
Yes, if you have made previous changes from default such as disabling the Obitalk network.
But first do these checks:
1. From the 110's phone, dial **9 and the 9 digit OBi number of the 202.
2. From the 202's phone, dial **9 and the 9 digit number of the 110.
In each case the other phone should ring.
"But first do these checks:
1. From the 110's phone, dial **9 and the 9 digit OBi number of the 202.
2. From the 202's phone, dial **9 and the 9 digit number of the 110.
In each case the other phone should ring.
BOTH gave me busy signals....
I might have things so balled up from trying so many things, I"ll start over, with only your stuff here... btw
Quote from: Redw00d on August 08, 2018, 04:18:03 PM
"But first do these checks:
1. From the 110's phone, dial **9 and the 9 digit OBi number of the 202.
2. From the 202's phone, dial **9 and the 9 digit number of the 110.
In each case the other phone should ring.
BOTH gave me busy signals....
I might have things so balled up from trying so many things, I"ll start over, with only your stuff here... btw
Are you sure you dialled the number of the other OBi?
Did you dial as one long number eg **9123456789?
Are you sure it was a busy signal?
tried again, this time, each line, I got the obi operator...
but, still Not ringing thru, gonna re-do, I am sure I have some screwed up settings by now...
thank you So Much for hangin in with me... brb
Quote from: Redw00d on August 08, 2018, 04:41:07 PM
tried again, this time, each line, I got the obi operator...
but, still Not ringing thru, gonna re-do, I am sure I have some screwed up settings by now...
thank you So Much for hangin in with me... brb
Ah yes, the AutoAttendant.
For each of the 202 and the 110 use the Expert mode to click on Voice Services, Obitalk Service. Change whatever is in InBoundCallRoute to
ph
Click Submit and wait for the reboot.
it is well past midnight here and I need some shut-eye.
thank you my friend... its Not working yet, but, I do believe its very Close...
perhaps, tomorrow, one more 'tweek?
sleep well
goodmorning drgeoff
ok, what I have Done... Removed obi202 and obi110 from dashboard, including google voice, ONLY thing left was, softphone... couldn't figger how to remove.
used pin, powered up, each devise, one at a time, watched pretty lights, green, red, etc, reboot
went to obitalk.com, added 202 first, then 110
at this point, I followed your instructions on this thread.
now , I am able to: 1. From the 110's phone, dial **9 and the 9 digit OBi number of the 202.
2. From the 202's phone, dial **9 and the 9 digit number of the 110.
In each case the other phone should ring.
yes, they did, each rang... but...
when I get a call, to my landline, the obi phones do NOT ring...
I think I am close, any other instructions pls?
thanks for your help
1. You cannot remove the softphones from the dashboard. Either just ignore or hide by unticking the box "View Softphone on Dashboard" at the bottom of the Edit Profile page
2. Apologies. Where I wrote ob(123456789) was incorrect. Should be pp(123456789) Can also be pp(ob123456789) which is probably why I got it wrong.
For the 110, the Physical Interfaces, LINE, InboundCallRoute determines what happens when a call comes in on the PSTN line plugged in to the LINE jack. The default
ph
sends it to the phone plugged in to the PHONE jack. Changing that to
{ph,pp(9 digit Obi # of the 202)}
sends the call to both the phone and the Obitalk service of the 202. The Obitalk service of the 202 is certainly working because that is what was used when you did the **9 test.
So try that correction.
BTW if you want incoming GV calls to ring both phones then for each of the 202's Voice Services, SPx Service, X_InboundCallRoute, change to
{ph,pp(9 digit # of the 110)}
Sorry, I'm doing something wrong I'm sure...
wire from landline in wall, is connected to ONE stationaary phone...
wire from 'phone' on obi110 is plugged into another stationary phone, for testing perposes, close to my desk
WHEW, ITS WORKING! THANK YOU SO MUCH
WHAT I DID WRONG....
1.DIDN'T HAVE WIRE FROM WALL/LANDLINE PLUGGED INTO 'LINE' ON OBI110
2. I GOT CONFUSED WITH PP/PH/OB
I'M GONNA TRY TO COPY/PASTE/SAVE THIS FOR MYSELF IN THE FUTURE..
=======================
drgeoff YOU ARE A HERO! I'D KISS YOU, BUT, YER PROLLY A DUDE TOO
I HAVE no IDEA WHAT I DID, but, your Explainatins really did help me.
thank you, and, to those I pissed off (Steve) sorry, I was very frustrated
wire from walk around phone, is plugged into obi202
"Should be pp(123456789) Can also be pp(ob123456789) so, NO 'ph' ? right? this is on 110 Physical Interfaces, LINE, InboundCallRoute
I"m so CLOSE I can 'taste' it, pls bare with me, alittle longer...
I think, I have a phone wire in the wrong place, but, I'm AFRAID to blowup my 202 if I hook up the wall/landline wire to it...
thank you so much...
ok, I Hope I did this right, for anybody like me... if someone wants to Save this, or, just delete.. its ok, but, drgeoff did aLot of work helping me, Thank you sir!
==================
If you still have the Obi110, there is an easy solution. Connect the 110 to the PSTN line, the fixed phone, your router and power it up. Configure it to fork incoming calls to both that fixed phone and to the OBi202. Incoming calls on the AT&T number will ring both phones and you can answer on either.
1. Plug the PSTN (wall/landline) into LINE jack on the Obi110.
2. Look on the underside of the OBi202 and take a note of the 9 digit OBi number. Or get its 9 digit number from the portal dashboard.
3. On the dashboard look at the line for the OBi110. Do you see 2 gearwheels? If yes proceed to step 4. If you see only one gearwheel, click on 'Edit Profile', scroll down to the bottom and tick the box for "Enable OBi Expert Entry from Dashboard". Click "Submit". Return to the dashboard.
4. On the line for OBi110, click the gearwheel containing a red E.
5. Click 'Physical Interfaces'. Click 'Line'.
6. Third line down, InboundCallRoute. Click as necessary on the two boxes at the end of that line until both are clear.
7. Replace whatever is in that entry box with
{ph,pp(ob123456789)} (fixed)
using the 9 digit number of your OBi202 instead of the 123456789
8. At the bottom of the page click 'Submit'. Wait for the OBi110 to automatically reboot.
9. Go back to the dashboard and delete any GV service(s) you have configured on the Obi110. They are not serving any useful purpose.
10. Test that calls to your AT&T number ring both phones and that you can answer on either.
But first do these checks:
1. From the 110's phone, dial **9 and the 9 digit OBi number of the 202.
2. From the 202's phone, dial **9 and the 9 digit number of the 110.
In each case the other phone should ring.
Ah yes, the AutoAttendant.
For each of the 202 and the 110 use the Expert mode to click on Voice Services, Obitalk Service. Change whatever is in InBoundCallRoute to
ph
Click Submit and wait for the reboot.
BTW if you want incoming GV calls to ring both phones then for each of the 202's Voice Services, SPx Service, X_InboundCallRoute, change to
{ph,pp(9 digit # of the 110)}
the end
That step 7 is wrong. Should be either
{ph,pp(123456789)}
or
{ph,pp(ob123456789)}
The ph part means the phone port. The pp means the Obitalk service. And the 1234567 is the 9 digit OBi number of the remote OBi.
pp(123456789) is a short form for pp(ob123456789)
fixed, thanks again