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General Support => Installation and Set-Up (Devices) => Topic started by: Ozzieken on September 08, 2011, 06:19:41 PM

Title: Obi110 keeps resettting my router
Post by: Ozzieken on September 08, 2011, 06:19:41 PM
Hi,
I've just bought an Obi110 and I am trying to configure it to Australian settings. Every time I submit a page for changes to the configuration the Obi resets itself but also resets the router which then has to relog on to the service provider - a long & drawn out process.
Is there any way of preventing this behaviour?
TIA
Title: Re: Obi110 keeps resettting my router
Post by: MB.. on September 08, 2011, 07:47:04 PM
Given that the only connection between the two is an Ethernet, sounds like it would have to
be a router (or Obi hardware) problem.



Title: Re: Obi110 keeps resettting my router
Post by: OBiSupport on September 08, 2011, 10:42:01 PM
We suggest you use the OBi Expert configuration (http://www.obitalk.com/forum/index.php?topic=458.0) pages to make the modifications necessary to localize your OBi to Australian settings (http://www.obitalk.com/forum/index.php?topic=616.0). 

For the router reset, the OBi would not factor here unless there is some type of incompatibility.  Please contact Obihai support (http://www.obihai.com/supportTicketForm.php) for personalized assistance on this matter.
Title: Re: Obi110 keeps resettting my router
Post by: Ozzieken on September 09, 2011, 01:01:12 AM
Quote from: OBiSupport on September 08, 2011, 10:42:01 PM
We suggest you use the OBi Expert configuration (http://www.obitalk.com/forum/index.php?topic=458.0) pages to make the modifications necessary to localize your OBi to Australian settings (http://www.obitalk.com/forum/index.php?topic=616.0). 

I originally configured the Obi directly using the ip address, and later added a few details through the Obi expert. Then I fread the post saying that that was definitely not the way to go, so I reset the configuration and re-configured using the expert system through Obitalk ... Neither way made any difference to this problem, and neither way has enabled me to get a connection to my Isp's voip server.
I'll take your advice & contact support direct.  thanks to all those who responded.