OBiTALK Community

General Support => Day-to-Day Use => Topic started by: sp508 on November 21, 2018, 10:10:28 am



Title: Call Not Ringing on OBi and Cell Phone
Post by: sp508 on November 21, 2018, 10:10:28 am
Hi everyone,

I have Google Voice connected to an Obi 202 and to my Android cell phone.

My issue is that if I RECEIVE a call on the Obi and then while I am on that call another person calls my Google Voice number, my cell phone does not ring. At best, I can get a call waiting tone on the Obi device but the cell phone does not ring. I would like the cell phone to ring. (Let's call this SCENARIO A).

Interesting, if I call OUT from my Obi device then while I am on that call someone calls my GV number, the cell phone DOES ring. (Let's call this SCENARIO B).

Is there a way to have the cell ring even in SCENARIO A.


Title: Re: Call Not Ringing on OBi and Cell Phone
Post by: SteveInWA on November 21, 2018, 11:06:33 am
That's how Google Voice works.  It does not "hunt" to the next available extension.  If you want to answer a second call, you need to do it on the phone that answered the first call.


Title: Re: Call Not Ringing on OBi and Cell Phone
Post by: sp508 on November 21, 2018, 11:08:27 am
Thanks