Text only | Text with Images

OBiTALK Community

General Support => Day-to-Day Use => Topic started by: ymcp on January 13, 2019, 10:23:41 AM

Title: Getting Auto Attendant to ring phone for more than 60 seconds
Post by: ymcp on January 13, 2019, 10:23:41 AM
Hi
I am trying to have the Auto Attendant ring the phone port (after pressing "1" to continue) for more than 60 seconds.
(I am using google voice)
I tried changing Ring Pattern 1 in profile A to 120;(2+4) to no avail.
thanks
Title: Re: Getting Auto Attendant to ring phone for more than 60 seconds
Post by: azrobert on January 13, 2019, 04:07:36 PM
It works for me.

Does the SPn where GV is defined have X_RingProfile=A and X_DefaultRing=1?
Title: Re: Getting Auto Attendant to ring phone for more than 60 seconds
Post by: ymcp on January 13, 2019, 04:12:29 PM
the spn is set to profile "a" and it still doesn't work
i thought that maybe when the AA rings the phone it has some other (secret!) profile
Text only | Text with Images