OBiTALK Community

General Support => Installation and Set-Up (Devices) => Topic started by: ryoanji on June 14, 2019, 05:13:33 AM

Title: GV on 1022: status "offline" ???
Post by: ryoanji on June 14, 2019, 05:13:33 AM
[I am revising my original post, as it appears my issue of not being able to setup GV has to do with out-of-date FW on my phone.  Now that I was able to update it, I can make and receive phone calls.]

The only small niggle at the moment is that GV status on OBi Dashboard at www.obitalk.com still shows "offline" ???

Is there still something wrong that I didn't realize?
Title: Re: GV on 1022: status "offline" ???
Post by: ShazamInForum on June 14, 2019, 08:46:48 AM
Is your OBi phone led showing red/orange color, or offline and can't call?  Dial the Echo Test (**9 222 222 222), is this good?  Dial ***1 to make sure you hear the IP Address.

Be sure to check all the connections too:  OBi phone to router (and to modem) and no other devices such as extender, or switch.  Your Google Voice account is probably still "Connected" but your OBi phone is not online. 

Report back and let us know.


Good luck!
Title: Re: GV on 1022: status "offline" ???
Post by: ryoanji on June 14, 2019, 08:22:31 PM
Actually, I think all is good right now with my GV setup.  GV works, I think.  I can place and receive phone calls (no leds with red or orange).  The only thing is that Obitalk portal shows my phone as "offline" in its dashboard.  But that is not really a biggie, I was just curious as to why.