OBiTALK Community

General Support => New to Using the OBi / VoIP => Topic started by: tammo on September 13, 2019, 03:02:57 PM

Title: can not receive calls or call out
Post by: tammo on September 13, 2019, 03:02:57 PM
So I need some help! I havnt used my OBI 200 since I left Texas and I set it up and everything is connected but can not receive calls or call out..what am I doing wrong..im really frustrated now. I didn't set it up when I first got it a friend did so now im lost
Title: Re: can not receive calls or call out
Post by: drgeoff on September 13, 2019, 03:36:41 PM
Can you reach the echo test number **9 222 222 222 ?

What error message do you hear when trying to make a call?
Title: Re: can not receive calls or call out
Post by: tammo on September 14, 2019, 08:15:01 AM
I was able to do all the test and it shows that the phone is connected. When I make a call it does not give me a message error just doesn't ring. If I call the home number from another phone it does not ring and goes to me google vm.
Title: Re: can not receive calls or call out
Post by: tammo on September 14, 2019, 08:28:50 AM
Would it be possible that the phone is the problem? I did the **9 222-222-222 and says my OBi is working properly and all my lights are on..
Title: Re: can not receive calls or call out
Post by: tammo on September 14, 2019, 10:34:02 AM
I have tried everything and nothing seems to work. I have enabled the dmz and everything shows connected and all lights are working but still no in or out calls at all..Need help!!