OBiTALK Community

Region Specific Technical / Service Provider Support => North America - Including Google Voice, Skype, etc. => Topic started by: mo832 on April 15, 2020, 05:34:15 PM

Title: Registration not required
Post by: mo832 on April 15, 2020, 05:34:15 PM
I was having trouble with my Obi200 using GV on sp1 and sp2 so I rebooted, and when it came back on, Obitalk dashboard showed Connected on sp2, but sp1 could not connect. I deleted sp1 and re-added it, went through the Google account validation, and it showed the spinning circle as it was connecting, and then shows "registration not required" for sp1. I cannot call out on sp1 (no response from service provider recording). sp2 works normally.

I have never seen this "registration not required" before. Obviously it *is* required. What can I do to resolve this?

Does anyone know what the message actually means?

On a different note, at this moment Obitalk/obinet is timing out repeatedly when trying to load.
1. Is anyone else having this issue?
2. Would obitalk server issues cause the "registration not required" status?
Title: Re: Registration not required
Post by: pikach on April 21, 2020, 09:23:34 AM
It seems to be a universal issue with google. My account was locked because of suspected spam.

Check by logging in to google.
Title: Re: Registration not required
Post by: mo832 on April 21, 2020, 03:07:17 PM
I have resolved the issue, but I still would like to know what the status of "registration not required" is supposed to mean.

The fix for the issue was apparently my internet connection was wonky. I waited about an hour and restarted my pc, and reset/rebooted my modem. Tested the connection with various other websites and videos and then rebooted the Obi and refreshed the Obinet dashboard page.

Thanks.
Title: Re: Registration not required
Post by: Manakats on June 14, 2021, 10:41:52 AM
The issue can be fixed by going to settings in google voice (gear wrench on the top right corner) > select account on the left > then under my devices delete OBiTALK device - XXXXX.
Then, go back to OBiTALK dashboard, click on your device and then under Device configuration > Configure Voice Service Providers (SP) > Delete SP1 (click the trash box) and then add the google voice account to SP1 by clicking on the gear wrench > select google voice on the next page and finish setup by connecting your google voice account to OBITALK.
Wait for the page to update from configuring to connected > Problem solved