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OBiTALK Community

General Support => Installation and Set-Up (Devices) => Topic started by: mike_forum on June 12, 2021, 04:55:19 PM

Title: Difficult time with setting up Google voice on OBi200 device
Post by: mike_forum on June 12, 2021, 04:55:19 PM
I previously used an OBi200 device for about five (5) years and the device stopped working.

I just recently purchased a new OBi200 device.  However, I am unsuccesful with setting this new device.

Every time I get the last screen, For the Status. It just says:

Configuration not required.

Or:

Connecting to
216.239.16.145: Token error.

Any help or suggestions please.

Thanks
Title: Re: Difficult time with setting up Google voice on OBi200 device
Post by: Hermans on June 13, 2021, 06:28:39 AM
This is happening on my obi 200 that was working fine until around a week ago. now this nonsense.
Title: Re: Difficult time with setting up Google voice on OBi200 device
Post by: TRFIC on June 13, 2021, 01:24:22 PM
My calls are not working on my OBI200 for the last couple days.
Title: Re: Difficult time with setting up Google voice on OBi200 device
Post by: DBuck42 on June 14, 2021, 10:49:42 AM
My OBi200 stopped working around a week ago too.

Can an OBiTalk representative please chime in to help us?
Title: Re: Difficult time with setting up Google voice on OBi200 device
Post by: SteveInWA on June 14, 2021, 01:12:17 PM
There was a server issue this weekend that caused this problem.  It is now temporarily fixed ("temporarily" but will need a firmware update from Poly for a longer-term fix).

If your device is still not working, unplug it for a half-hour, then plug it back in and see if it's fixed.
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