OBiTALK Community

General Support => New to Using the OBi / VoIP => Topic started by: ShaleObi on June 13, 2021, 04:22:23 PM

Title: Iphone 6 as linked number
Post by: ShaleObi on June 13, 2021, 04:22:23 PM
I used my iphone6 for linked # . Worked fine for years until just recently maybe a week or so ago
it quits - no ring / message . :( .The phone works fine to call/receive by itself .
Iphone6+ works fine ! Ios 14.6  :)
Is that because Iphone6 Ios 12.5.3 is too old ??? Appreciate any input before I upgrape my phone .
Title: Re: Iphone 6 as linked number
Post by: drgeoff on June 13, 2021, 04:48:51 PM
GV ringing (or in your case failing to ring) any device other than an OBi has almost* nothing to do with your OBi device(s) nor any settings on your OBi device(s), nor any settings on your OBi dashboard(s), nor any settings relevant only to your OBi device(s) in your settings at voice.google.com.

If your GV account is working fine to make and receive calls with your OBi device, then any problem with GV calls forwarded to your iPhone is entirely between GV, your cellphone carrier and your iPhone.

(* If the OBi is somehow answering calls extremely quickly then in theory there is the possibility that GV stops ringing all end-points so quickly that none of the other end-points get it.  But I really doubt that is happening.)

GV has no knowledge of, and frankly doesn't care about, what OS version or even what make of phone it is forwarding calls to.
Title: Re: Iphone 6 as linked number
Post by: ShaleObi on June 14, 2021, 08:26:16 AM
You are absolutly right ! It is a known issue , the spam block feature of tmobile stops the calls from GV .
Thanks for the input .