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Title: SOLVED : Dropped calls with my Obi100 and Google Voice Post by: jagablack on November 09, 2011, 10:46:28 am Hello,
I have been using my OBi100 device with Google Voice for some time now. I am using the latest firmware and have a stable, fast internet connection (25mb down/1mb up). Voice quality is great while I am talking using the device, but I get FREQUENT dropped calls. I have forwarded a number of ports on my router to help (both UDP and TCP): 19302,5222,19294-19295,5060-5061,16600-16698. (screenshot attached) However, I still get repeated dropped calls. Any advice? Thanks. Title: Re: Dropped calls with my Obi100 and Google Voice Post by: jagablack on November 10, 2011, 12:10:26 pm UPDATE - I put in a support request with this same information, and they upgraded my firmware to a newer version than GA with the hopes of repairing my issue. I also placed my device in the DMZ of my network.
Now I just have to test it over the next week and see if it drops calls. I AM very pleased at the same-day response time of Obi support!! Title: Re: Dropped calls with my Obi100 and Google Voice Post by: jagablack on November 12, 2011, 06:04:10 pm The new firmware did not fix it. I had two calls dropped tonight.
Doesn't seem like I can talk for longer than 10 minutes before it drops a call. Title: Re: Dropped calls with my Obi100 and Google Voice Post by: jimates on November 12, 2011, 09:09:44 pm In the beginning I had problems with dropped calls from the start. I changed the router and have never had another problem.
Title: Re: Dropped calls with my Obi100 and Google Voice Post by: jagablack on November 13, 2011, 07:20:08 pm I have been through so many routers already... this has been the most stable/functional one yet.
Router Model Netgear WNR3500v2/U/L Firmware Version DD-WRT v24-sp2 (08/07/10) mega - build 14896 I have port forwarding working for other apps with no problem (torrents, rdp, gmote, unified remote, etc). I have also tried giving the Obi device highest priority of traffic on the QOS settings. Thanks for any other suggestions than "get a new router". I would sooner separate from a beloved pet. You can take my gigabit N router with DDWRT from my cold, dead hands. Title: Re: Dropped calls with my Obi100 and Google Voice Post by: lhm. on November 13, 2011, 07:49:54 pm @jagablack
Do you have this problem in the DMZ? Title: Re: Dropped calls with my Obi100 and Google Voice Post by: RonR on November 13, 2011, 07:56:30 pm ...this has been the most stable/functional one yet. Router Model Netgear WNR3500v2/U/L Firmware Version DD-WRT v24-sp2 (08/07/10) mega - build 14896 FWIW, this is the router I use, but with Tomato v1.28. I've never seen a dropped call. Title: Re: Dropped calls with my Obi100 and Google Voice Post by: jagablack on November 14, 2011, 06:38:09 am I have seen the same problem with the Obi device while in the DMZ.
Title: SOLVED: Dropped calls with my Obi100 and Google Voice Post by: jagablack on December 01, 2011, 03:11:01 pm Update on this case... after trying putting obi in DMZ and even trying a totally different router, I still had static and dropped calls.
I RMA'd the Obi and received a new one. Since I recieved the new one, I haven't had any problems. The Obi site says that it needs a firmware upgrade, but I am not going to do it since it is working and I had problems with my old device on the newest firmware. Thanks, Jaga |