OBiTALK Community

Region Specific Technical / Service Provider Support => North America - Including Google Voice, Skype, etc. => Topic started by: avejoe on October 13, 2021, 12:20:49 PM

Title: Spectrum ISP blocking VoIP via OBiTALK
Post by: avejoe on October 13, 2021, 12:20:49 PM
Spectrum is blocking VoIP via OBiTALK w/Google Voice and saying that we must purchase VoIP service from Spectrum instead. I was shocked when I heard that.

Can an ISP block other VoIP services and force users to purchase VoIP service from the ISP instead?

Title: Re: Spectrum ISP blocking VoIP via OBiTALK
Post by: lrosenman on October 13, 2021, 03:38:01 PM
Aren't they a Common Carrier?  Although these days, I don't know if that means anything.
Title: Re: Spectrum ISP blocking VoIP via OBiTALK
Post by: Smee on October 13, 2021, 03:47:43 PM
If you're using their router, you may want to try and switch to your own router. I've read that their routers are what block VoIP connections. Don't know if their is a way to confirm that though.

Take care...

Smee
Title: Re: Spectrum ISP blocking VoIP via OBiTALK
Post by: SteveInWA on October 14, 2021, 05:03:25 PM
I am pretty sure that's illegal.  I'd file a consumer FCC complaint.

https://consumercomplaints.fcc.gov/hc/en-us (https://consumercomplaints.fcc.gov/hc/en-us)
Title: Re: Spectrum ISP blocking VoIP via OBiTALK
Post by: Taoman on October 14, 2021, 05:21:45 PM
Quote from: Smee on October 13, 2021, 03:47:43 PM
If you're using their router, you may want to try and switch to your own router. I've read that their routers are what block VoIP connections.
^^This^^