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General Support => Installation and Set-Up (Devices) => Topic started by: zumatech on December 12, 2011, 12:55:38 pm



Title: Call from Sprint GV number won't go to aa
Post by: zumatech on December 12, 2011, 12:55:38 pm
Hi,
Everything works fine but...I can't call into the Obi from the Sprint GV number I have associated with the Obi--the calls go directly into voicemail.  Where's the setting for this?
Thanks.


Title: Re: Call from Sprint GV number won't go to aa
Post by: RonR on December 12, 2011, 01:13:34 pm
In advanced settings for your cell phone number in your Google Voice account, change:

Direct access to voicemail when calling your Google number from this phone?

Yes (default for mobile phones)

to

No (requires pressing star during greetings -- default for non-mobile phones)


Title: Re: Call from Sprint GV number won't go to aa
Post by: zumatech on December 12, 2011, 01:31:41 pm
Thanks!


Title: Re: Call from Sprint GV number won't go to aa
Post by: zumatech on December 13, 2011, 08:36:40 am
Now how do I access my voicemail on the cell phone?


Title: Re: Call from Sprint GV number won't go to aa
Post by: DaveTap on January 11, 2012, 04:46:37 am
Now how do I access my voicemail on the cell phone?
Call GV number, when Obi AA picks up press 2 and dial GV number, when GV voicemail answers press *, enter Pin, etc...

To make it easier:  Add your GV number to a Speed-Dial in ObiTalk

Then to access voicemail from cell: Call GV number, when AA picks up press 2, Speed-Dial GV#... it should go straight to voicemail.