OBiTALK Community

General Support => Installation and Set-Up (Devices) => Topic started by: zumatech on December 12, 2011, 12:55:38 PM

Title: Call from Sprint GV number won't go to aa
Post by: zumatech on December 12, 2011, 12:55:38 PM
Hi,
Everything works fine but...I can't call into the Obi from the Sprint GV number I have associated with the Obi--the calls go directly into voicemail.  Where's the setting for this?
Thanks.
Title: Re: Call from Sprint GV number won't go to aa
Post by: RonR on December 12, 2011, 01:13:34 PM
In advanced settings for your cell phone number in your Google Voice account, change:

Direct access to voicemail when calling your Google number from this phone?

Yes (default for mobile phones)

to

No (requires pressing star during greetings -- default for non-mobile phones)
Title: Re: Call from Sprint GV number won't go to aa
Post by: zumatech on December 12, 2011, 01:31:41 PM
Thanks!
Title: Re: Call from Sprint GV number won't go to aa
Post by: zumatech on December 13, 2011, 08:36:40 AM
Now how do I access my voicemail on the cell phone?
Title: Re: Call from Sprint GV number won't go to aa
Post by: DaveTap on January 11, 2012, 04:46:37 AM
Quote from: zumatech on December 13, 2011, 08:36:40 AM
Now how do I access my voicemail on the cell phone?
Call GV number, when Obi AA picks up press 2 and dial GV number, when GV voicemail answers press *, enter Pin, etc...

To make it easier:  Add your GV number to a Speed-Dial in ObiTalk

Then to access voicemail from cell: Call GV number, when AA picks up press 2, Speed-Dial GV#... it should go straight to voicemail.