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Title: Loud Static then can't hear other party Post by: MI_Joe on March 07, 2012, 05:37:47 am Here is the problem in detail:
Make or receive call and all is well. 6:50-7:10 into the call, loud static sets in and I cannot hear the other party, but the other party can hear us. The static is only there for 5-7 seconds. I have watched the OBI100 device and all lights are green as should be... no red lights. Hang up and immediately call back the party and same thing transpires. Configuration: -Charter Internet, 15mb. -Linksys WRT120N wireless router. -OBI100 connected to port on Linksys router. -Phone line to Obi100 connects 3 phones. The line from the obi100 is new cat5 using 1 pair (2 wires) to punch down block where the 3 phone lines are using new cat5 lines using 2 pair to the phone jack where the phones are connected. -Google Voice configured for both lines in the OBi100. Here is what I have tried thus far... -Set QOS on router to high for OBI device -Swapped original OBi100 device with new OBi100 -Different phones... all do the same thing -Phone connected directly to OBI100 -OBI100 connected directly to Internet (bypass router by directly connecting it to cable modem). I am truly out of ideas. At this point I think I will try and play with increasing the milliamps on the off hook settings or perhaps decrease it. Is there tech support for these devices? Title: Re: Loud Static then can't hear other party Post by: MI_Joe on April 21, 2012, 06:29:58 am Follow up:
I had this same problem with two of the Obi100 units. I got a Obi110 last week and have not had this problem at all. Must be a flaw in the Obi100's. Not sure what it is, but I hope this helps others and perhaps ObiTalk. |