I set up GV on SP1 and Callcentric (for 911 service) on SP2. In the device configuration window it says SP2 is not configured, however, when I click on SP2 everything appears okay (callcentric number, password, port 5060, 911 service checked, etc.). Am I missing something?
Thanks
Did you set ProxyServer?
Forgot to mention that proxy server is set to callcentric.com
Thanks. Still not working.
Under SP2 service:
X_ServProvProfile should be B
AuthUserName should be 1777xxxxxxx
If no luck, please post all non-default settings that you have for CC (except user ID and password).
Okay, going through the OBi website to access my device and not the IP to the device directly:
X_ServProvProfile: the dropdown box is grayed out, but I can see that B is selected. There's a red exclamation mark beside the grayed out dropdown box.
X_RingProfile is also grayed out and B is selected. Red exclamation mark
X_CodecProfile is grayed out and B selected. Red exclamation makr.
X_InboundCallRoute is ph
X_KeepAliveExpires is 15
X_KeepAliveServerPort is 5060
X_UserAgentPort is 5061
several other settings grayed out
Under SIP Credentials:
AuthUserName is my callcentric number 1777******* (Red exclamation mark)
Nothing entered for my password. However the password was entered in SP2 on the dashboard.
Thanks
When I access the settings through the device directly, I don't have the red exclamation marks. Settings are all the same. I do see the password in the field.
Accessing the device directly, does System Status -> SP2 Service Status show Not Configured? If so, confirm that ITSP Profile B has Signaling Protocol: SIP and has ProxyServer and ProxyServer port set.
password must have been wrong. changed password and rebooted and now it says SP2 is registered.