OBiTALK Community

General Support => New to Using the OBi / VoIP => Topic started by: aknelson79 on May 11, 2012, 06:38:46 AM

Title: OBI no longer working, help please
Post by: aknelson79 on May 11, 2012, 06:38:46 AM
For a while now, I had my OBI100 setup and running fine using google voice. Now all of a sudden, I cannot make or receive any phone calls. When I try to dial out I get the following message "There is no service available to complete your call". If I try to receive a call, I get an incoming call on my computer while signed into google chat, but my actual phone connected to the OBI does not ring at all. On my OBI Dashboard, both the home phone and the soft show a status of OFFLINE in brown.  I tried deleting my SP1 (GOOGLE ACCOUNT) and then adding it back. That did not work. On my my OBI100 the power light is solid green, the ethernet light blinks green, and the phone light shows no activity at all. Please help if you can. I have gone over the forum and the FAQs and so far nothing has worked.

Thank you,

Andrew
Title: Re: OBI no longer working, help please
Post by: OBiSupport on May 16, 2012, 05:24:35 PM

Please contact Obihai support. 
We will help you get your OBi up and running.

Support Request Form:  Click Here (http://www.obihai.com/supportTicketForm.php)
Email:  support@obihai.com
Phone:  +1.408.634.5904