|
Title: Two different Obi202s went into weird reboot mode last night Post by: batchannel on May 11, 2012, 09:41:00 am I have installed an Obi202 at two different client's locales and last night, each one started going into a weird reboot cycle randomly. Symptoms: Steadily blinking green power light, followed by rapid activity on the other lights (no phone lights though), and then the power light goes red, before this process started all over. We were trying to run some after-hours tests on both devices so this was particularly frustrating as I could not explain to either client what was happening. Finally had to pull both out of the live environment and replace them with the old routers and other 110 boxes.
What's happening? Title: Re: Two different Obi202s went into weird reboot mode last night Post by: ShermanObi on May 11, 2012, 03:55:43 pm We would like to troubleshoot this issue to see if it is a configuration issue or a possible bug.
Please contact Obihai support at any of the following: Support Request Form: Click Here (http://www.obihai.com/supportTicketForm.php) Email: support@obihai.com Phone: +1.408.634.5904 Note: We will need a description/explanation of your network environment/topology. Thank you Title: Re: Two different Obi202s went into weird reboot mode last night Post by: batchannel on May 15, 2012, 01:33:39 pm I've not been able to reproduce this issue. Both devices work fine again. I'm guessing that maybe there was a firmware update being pushed out that at those moments? Otherwise, I can't explain.
|