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General Support => On-Topic: Obihai and OBi Products => Topic started by: Uncle_Wiggley on May 11, 2012, 07:56:06 PM

Title: Obi110 - No PSTN caller ID
Post by: Uncle_Wiggley on May 11, 2012, 07:56:06 PM
Just got my Obi 110 installed and I'm not seeing caller id info coming through from my PSTN line.

If I stick another device on the line side of the 110, it sees the caller id info arriving.

All settings are default.

I've seen other complaints, but no resolution.

Does anyone have a solution?
Title: Re: Obi110 - No PSTN caller ID
Post by: RonR on May 11, 2012, 08:15:32 PM
Have you tried increasing?:

Physical Interfaces -> LINE Port -> RingDelay
Title: Re: Obi110 - No PSTN caller ID
Post by: Uncle_Wiggley on May 11, 2012, 08:25:41 PM
Quote from: RonR on May 11, 2012, 08:15:32 PM
Have you tried increasing?:

Physical Interfaces -> LINE Port -> RingDelay


Yes, I tried 6000 with no luck.

I don't see any caller id info in the call history, but I know it is coming in since I can see it on the other device.
Title: Re: Obi110 - No PSTN caller ID
Post by: RonR on May 11, 2012, 08:29:34 PM
Are you in the US?  Who is your telco?
Title: Re: Obi110 - No PSTN caller ID
Post by: Uncle_Wiggley on May 11, 2012, 08:32:07 PM
Quote from: RonR on May 11, 2012, 08:29:34 PM
Are you in the US?  Who is your telco?


Yes, USA with AT&T - should be pretty standard.
Title: Re: Obi110 - No PSTN caller ID
Post by: RonR on May 11, 2012, 08:39:13 PM
I think a lot of the people having problems PSTN CallerID problems were AT&T customers.

You're probably going to have to email Obihai for help.  They can do some remote debugging and may be able to ascertain why it's not being detected.  If you do get a solution, please post it for the benefit of others.
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