OBiTALK Community

General Support => On-Topic: Obihai and OBi Products => Topic started by: 112322 on June 11, 2012, 11:39:04 AM

Title: hangup after 2 minutes
Post by: 112322 on June 11, 2012, 11:39:04 AM
I have an obi 110 with 2 google voice accounts.  Both accounts are connected and available.  I can place a call but it always hangs up after 2 minutes -- I just get a dial tone after 2 minutes.  This used to work just fine.  I've tried re-starting the obi but no change in behavior.  Is anybody else experiencing this?
Title: Re: hangup after 2 minutes
Post by: MTVG on June 11, 2012, 11:46:23 AM
Yes I am having the same issue.
Title: Re: hangup after 2 minutes
Post by: izodzim on June 11, 2012, 11:54:47 AM
Same issue here.  Incredibly frustrating.  >:(
Title: Re: hangup after 2 minutes
Post by: 112322 on June 11, 2012, 12:00:42 PM
I've opened a support request on this issue.

My call log indicates that the far end is ending the call.  Not sure if that means anything.
Title: Re: hangup after 2 minutes
Post by: Harvey on June 11, 2012, 12:13:49 PM
I have the same problem.  I suggest other readers, who have the same problem, also reply to this thread so that Obihai support realize its not just some issue of an individual who is doing something wrong.
Title: Re: hangup after 2 minutes
Post by: Marketing on June 11, 2012, 12:15:39 PM
Hi Everyone,

Regardless of the type of terminal used (computer, cell phone, OBi+analog phone), Google Voice users have been experiencing this issue with calls dropping at 2 minutes.  This is not an issue with the OBi.

Thank you for your support and patience.

Regards,
Obihai Technology, Inc.
Title: Re: hangup after 2 minutes
Post by: pc44 on June 11, 2012, 12:17:06 PM
As Obihai has already pointed out, it appears to be a Google Voice issue.

See this thread on the GV forum:  Dropped Calls at the 2 Minute mark (https://productforums.google.com/forum/#!category-topic/voice/making-and-receiving-calls/vMrlftAUqp4)

pc44
Title: Re: hangup after 2 minutes
Post by: HowardM on June 11, 2012, 12:38:39 PM
I have had the problem on numerous calls today.
Title: Re: hangup after 2 minutes
Post by: 112322 on June 11, 2012, 01:01:18 PM
I think it's working again.  I made a 3.5 minute call just now.
Title: Re: hangup after 2 minutes
Post by: Arghtastic on June 11, 2012, 01:03:12 PM
I have the same problem--Obi202.  This worked fine until around noon eastern and all of sudden it started and has been going for about 4 hours.  When this started the load on my firewall steadily increased to over 900% of normal.  I finally had to physically pull the power to get the load to stop increasing. . . a reboot via the software didn't help.
Title: Re: hangup after 2 minutes
Post by: Arghtastic on June 11, 2012, 01:19:15 PM
Quote from: Arghtastic on June 11, 2012, 01:03:12 PM
I have the same problem--Obi202.  This worked fine until around noon eastern and all of sudden it started and has been going for about 4 hours.  When this started the load on my firewall steadily increased to over 900% of normal.  I finally had to physically pull the power to get the load to stop increasing. . . a reboot via the software didn't help.

This appears fixed now.  I've just a 15 minute call. Yay. What was the problem ObiHai?
Title: Re: hangup after 2 minutes
Post by: pc44 on June 11, 2012, 01:51:52 PM
Quote from: Arghtastic on June 11, 2012, 01:19:15 PMThis appears fixed now.  I've just a 15 minute call. Yay. What was the problem ObiHai?

Please see the posts earlier in this thread.  Apparently, this was not an Obihai problem.

Quote from: Marketing on June 11, 2012, 12:15:39 PM
Hi Everyone,

Regardless of the type of terminal used (computer, cell phone, OBi+analog phone), Google Voice users have been experiencing this issue with calls dropping at 2 minutes.  This is not an issue with the OBi.

Thank you for your support and patience.

Regards,
Obihai Technology, Inc.