OBiTALK Community

Hello,

I've been trying to get caller id to work. I get the caller id from the pstn but it's never forwarded to the telephone. Also when setting "CallerIDTrigger" to anything other than "After first ring" the telephone never rings.

Kacper,

Welcome.

Does the CID make it to the OBi history?

Look here in your OBi unit web page and post what the unit displays if anything.
Status->Call History

Strange, the number isn't under Call History. However I can see the number in syslog and under the PHONE & LINE Status.

If you can see it in the syslog. Can you show us how the number is formatted. There have been issues with formatting in the past. Obfuscate the number.

As per the syslog.

Caller ID (DTMF):
number: xxxxxxxxxx

(10-digits no dash or plus)

Try changing Line Port -> RingDelay from 4000 to 6000.

That didn't help. Thanks though. I think there is something wrong with the CallerIDTrigger function, because the phone only rings when "After first signal" is selected. It shouldn't be like that, should it?

What is your setting here:

Physical Interfaces->PHONE Port->Port Settings->CallerIDDetectMethod

CallerIDMethod: DTMF (Finland, Sweden)
CallerIDTrigger: (My guess is "Before first ring" but then the phone doesn't ring)

Kacper,

I know there have been successful OBi implementations in Sweden. You may spend some moments searching the forum for others who have set it up in that environment.

By the way you have not mentioned the OBi model you are trying to set up.

PS
Just for fun, try different combinations of CallerIDMethod & CallerIDTrigger types. Otherwise I suggest you send Obihai support a quick email. I'm sure they must be taking note of configurations in different countries.

It's the Obi110. CallerIDTrigger is a strange function since setting it to anything else besides the default settings  makes the phone connected to the OBI never ring.

Try setting CallerIDTrigger to After Polarity Reversal but also set IdlePolarity to Reverse.

If the phone still won't ring, report whether you get connected, if you answer when it should be ringing.

Also, what does Phone and Line Status show when the phone should be ringing?

Kacper,

Note there are two CallerIDDetectMethod settings
Physical Interfaces
PHONE Port
LINE Port

I think it's some kind of bug. Most Swedish phones also support caller id via bell 202, so I tried it and boy did it work. Perhaps a bug in the firmware is rendering the OBI110 incapable of generating the correct DTMF tones.

Kacper,

Yahoo its working.  :D

A couple of OBi users located in Brazil mentioned on this forum that they had to select CallerIDMethod: DTMF (Finland, Sweden) for it to work there. Who knows. Now go out and enjoy a Carlsberg.

Sorry, still no joy  :( It turns out that the phone in the office doesn't support anything else then DTMF. It worked with the phone a home though when using bell 202. I'm going to contact Obihai and see what they have to say about it.

Hi Kacper,

Please let us know what you find out. I'm having the exact same issue in the Netherlands. I had to set the CallerIDDetectMethod to DTMF(Finland,Sweden) for the OBi to recognize the caller ID but no matter what combo I tried my phone does not show the CallerID.

Thanks,
Huib

I'm still wating on a replay from Obihai. Let just hope they will take this issue seriously since apparently I'm not the only one having this issue.