OBiTALK Community

General Support => OBiTALK Web Portal => Topic started by: ShermanObi on March 23, 2011, 12:02:48 am



Title: OBi Expert Configuration (Introduction)
Post by: ShermanObi on March 23, 2011, 12:02:48 am

OBi Expert Configuration

Welcome to OBi Expert Configuration!  OBi Expert Configuration is, in essence, a portal within a portal for making any and all service-related configuration modifications to an OBi device.  Before we introduce the capabilities of the OBi Expert Configuration pages, let’s review the functionality of the OBiTALK portal.

When an OBi device is added to the OBiTALK dashboard, it can be managed via the OBiTALK portal for device-specific things such as setting the device name, time-zone, AA PIN, etc.  The OBiTALK portal is also a place where services can be configured on a device – using either a service provider specific drop-down menu or with any service’s SIP credentials and the Generic Service Provider template.  What’s more, the OBiTALK portal can be used to configure network based functionality – applicable to all the OBi devices and the OBi soft phone owned by the user, e.g. Speed Dials and Trusted Caller ID Numbers and devices of his or her friends in Circles of Trust.

Now, that the higher-level OBiTALK portal has been described, let's talk about the OBi Expert Configuration Pages.  The OBi Expert Configuration pages are just that, for experts.  Users who do not feel comfortable with the on-board web-based OBi device configuration pages should stay away from the OBi Expert Configuration pages.  Users who do not feel comfortable reading the OBi Device Administration Guide should stay away from the OBi Expert Configuration pages.  When one uses the OBi Expert pages, they need to know that synchronization with settings and service indications as shown on the higher-level OBiTALK portal may display inaccurate configuration information.  The settings as shown in the OBi Expert pages trump all settings in the OBiTALK portal pages.  

The over-arching philosophy behind the OBi Expert Configuration Menu is to give users the ability to control their devices and services with a cloud-based management approach – affording all (or almost all) the flexibility of configuring the OBi via its integral browser based interface.  This capability is useful to Obihai customers and system integrators of Obihai products who gain considerable usefulness from the flexibility the OBi Expert Configuration management provides.

There are two data bases that come into play when interacting with the OBi Expert Configuration pages.  The OBiTALK configuration database stores the configurations that enable those functions made available on the OBiTALK portal.  Therefore, the OBiTALK portal pages will always represent the configuration settings associated with the OBiTALK database configuration for that particular device.  The functionality of the OBiTALK portal is continually changing.  With OBiTALK, Obihai is able to expose powerful features to the user which require somewhat complex and complicated configurations of the OBi device when used in conjunction with its owner’s service provider accounts, soft phones and other OBi devices.

Note:  Neither database maintains storage of passwords used by OBi devices for administrative access or voice service registration.  When a password is entered and submitted via the OBiTALK or OBi Expert Configuration web pages, it is sent securely to the device (on the next profile re-sync) and then deleted.

OBi Expert Configuration Functions
When you enter the OBi Expert Configuration Menu, you are presented with the following function buttons:

Enter OBi Expert: Entering the OBi Expert configuration pages provides the user with the full breadth of every service-applicable parameter on the OBi device.

Reset OBi Expert Config: Selecting this option will perform a reset of applicable OBi Expert parameters to their factory default setting.

Revert to OBiTALK: When this option is selected every parameter will follow what is currently stored in the device’s OBiTALK database configuration.

Importing a Configuration: At the bottom of the page there is an Import Configuration section, where there resides a function which allows the user to import (or upload) a previously saved XML configuration file as their OBi Expert database configuration.

When this option is selected, the OBi Expert database will import these settings and save them as the device's OBi Expert Configuration settings.  Once this configuration is in the database, the user can uncheck the OBiTALK setting box to selectively invoke parameter configurations contained in the imported config file. The OBiTALK box is checked by default because the OBi Expert mode requires that the user understand the changes they make while in the OBi Expert Configuration menus can possibly alter or break functionality associated with their OBiTALK configuration.  Also since OBiTALK controlled parameters change overtime, it is safer for the OBi Expert user to have to uncheck the OBiTALK Settings box in that a configuration that they previously knew to not be in conflict with OBiTALK may be in conflict the next time they go to import a config file.

Inside the OBi Expert Configuration pages, you will notice its resemblance to the OBi device web page menu, look and layout.  To the right of the configurable parameter value field, there may be a red exclamation mark (!).  When this mark is present, it means the parameter value next to where it appears has an OBi Expert configuration database entry that is different than the OBiTALK database entry.  If the Device Default and OBiTALK boxes are left unchecked, then the OBi will use this setting in its active configuration.  

On the right side of the OBiTALK Settings check box there may be an asterisk (*) indicating this parameter is currently being used in the OBiTALK portal for feature configuration.  Therefore, if the symbol resides next to a parameter setting that you choose to over-ride with an OBi Expert Configuration setting, the functionality configured by the OBiTALK portal is subject to conflicted operation.  It is important to note that the presence of the * may appear suddenly, when functionality is added to the OBiTALK portal that requires management of the parameter next to which the * appears.  We suggest that users uncheck the OBiTALK box for those parameters NOT marked with the *, when the particular parameter value is different for a configuration outside the realm of what is available in OBiTALK. Unchecking the OBiTALK box will ensure the custom value will not be overwritten by a future OBiTALK enhancement or modification.

Remember: If you want to configure a value for a parameter as your OBi Expert configuration setting, you must have both the "OBiTALK Settings" and "Device Default" check boxes UNCHECKED.  Only then, can you enter a new value to be submitted as an OBi Expert Configuration setting.

Finally, before jumping to a new page to check on settings or make modifications, please do not forget to select the "Submit" button for each page on which you have made a modification that you want to save to the device's OBi Expert configuration file.

(http://www.obihai.com/images/expert.png)



Title: Re: OBi Expert Configuration (Introduction)
Post by: oleg on March 23, 2011, 07:41:33 pm
Is there anything (beside wizard-style tricks) which can be configured only from OBi Expert portal area comparing with device web interface?
In other words does OBi110 web UI provide full control on all device features?


Title: Re: OBi Expert Configuration (Introduction)
Post by: ShermanObi on March 23, 2011, 08:10:23 pm
Quote
In other words does OBi110 web UI provide full control on all device features?

Yes.  

(paraphrasing from the announcement...)
OBi Expert Configuration provides almost all the flexibility of configuring the OBi via its integral web browser based UI, but leverages the Internet and OBiTALK servers to store and modify customized OBi configurations.

With this, the user has the ability to control configurations of OBi devices and services from anywhere.  

This capability is useful to Obihai customers and system integrators using Obihai products who wish to gain the usefulness of OBiTALK and flexibility that OBi Expert Configuration management provides.


Title: Re: OBi Expert Configuration (Introduction)
Post by: Felix on May 24, 2011, 11:20:03 pm
At the risk of asking the obvious... is there a way to export configuration? I am testing with one ITSP, and when I am happy with how the settings work, I am changing to another one. True, most of the settings are in Voice Service menu; so I only need to change sip server and credentials - but still! If there is "Import" - there gotta be "Export"...  ???

As a small gripe - when I uncheck "OBiTALK Settings" in Expert settings, "Device Default" gets checked. So, if I want to follow your recommendation and control the settings from web page, I need to uncheck two boxes... Gets annoying after a while  :-\

Otherwise, it's an awesome gadget. I've had Sipura SPA-2002 for many years, and this is a big step forward!


Title: Re: OBi Expert Configuration (Introduction)
Post by: jimates on May 25, 2011, 05:55:39 am
You can only save the configuration from the device's web UI, not from the obitalk portal.
from the device's web UI
system management > device update > backup configuration


to manage the device from the device's web UI you disable auto provisioning
system management > auto provisioning > method = disabled

once you do that any settings made from the Obitalk Portal (including expert configuration) do nothing to the device. You don't have to uncheck any boxes.

But, if you want to go back and use the Obitalk Portal you will have to do all the configuration changes there before enabling auto provisioning or the device settings will be overwritten. This can be done by importing the configuration from a saved file.


Title: Re: OBi Expert Configuration (Introduction)
Post by: Felix on May 25, 2011, 07:28:58 am
You can only save the configuration from the device's web UI, not from the obitalk portal.
from the device's web UI system management > device update > backup configuration
Thank you! Wow - it's hidden pretty deep  ;)

Quote
to manage the device from the device's web UI you disable auto provisioning
system management > auto provisioning > method = disabled
...
Actually, it's the opposite from what I want to do. I want to manage the device from the website. Sorry if my first post was confusing or ambiguous in that regard.


Title: Re: OBi Expert Configuration (Introduction)
Post by: mdSeuss on May 30, 2011, 10:39:39 am

I think the web based management that includes wizards to setup known providers, Expert mode to allow customizations above the wizards, and the whole remote management auto-provision that  keeps wizards, expert mode and custom items arranged together is just freaking brilliant!

Wow!  (Having slaved over any number of other ATA/SIP Phone configs over the years with far lesser capabilities than my Obi110, I think the Obi web portal is just awesome.)




Title: the blue UI help links
Post by: Dale on October 22, 2011, 07:53:10 pm
I have noticed that most items have the little blue 'i' icon to provide additional information. Sadly however the content of the additional help is simply a repeat of the UI text.  For example:

Reset OBi Expert Config   -> the help text says: Reset OBi Expert Config

Providing a help link for us to hover over or click and then provide no additional content is actually worse than having no link! How about this: if you don't have help text don't display the 'info' icon.

It is not that you don't always have the text, for "Reset OBi Expert Config" you provide some text in this very thread: "Selecting this option will perform a reset of applicable OBi Expert parameters to their factory default setting"
- that is what should be in the pop up help text!

In the direct web access we have the same issue, there may be a setting called:

Enable X-widgetZoot.  Guess what the help text would say: Checking this enabled the X-widgetZoot. In essence the help is in fact describing how to use a UI. It should be providing content.

I like the Obi products and I want to see you succeed. But you need to get an intern or student or someone to enter the proper text for you..!


Title: Re: OBi Expert Configuration (Introduction)
Post by: Dale on October 25, 2011, 12:55:56 pm
I prefer using the ObiExpert over the direct web access for 2 reasons:

1) remote management is possible without having to direct router ports to Obi devices
2) it handles the rebooting of the device

However, there a few items that are not available via ObiExpert that I can see...

a) network parameters DHCP, Static IP and ports
b) Call history

If I have overlooked these in the ObiExpert UI please direct me to them.

Is it possible to show a table of which items cannot be set with ObiExpert?

It seems that items that are only set via direct web access do not get overwritten by ObiExpert (which is good) can you confirm that?


Title: Re: OBi Expert Configuration (Introduction)
Post by: ShermanObi on October 25, 2011, 06:15:46 pm
@Dale: Since you asked so nicely,  ;) the following status items have been added to the OBiTALK expert web pages:

Status
  System Status
  Call Status
  Last 10 Calls
  SP1 & SP2 Stats
  PHONE & LINE Status

To see this information, your device will need to be up-to-date with 1.3 software.

On overwriting items, the OBi Expert configuration will be used when both the OBiTALK and Default settings check boxes are left UN-checked.  Parameters set by direct web access to the device's IP address (***1) will be overwritten by the OBi Expert setting if that parameter's OBi Expert setting has the OBiTALK and Default settings check boxes are left UN-checked.  This is why it is a good idea to back up your device's configuration (System Management -> Device Update -> Backup Configuration) and then import the config. to the device using the OBi Expert Import function.


Title: Re: OBi Expert Configuration (Introduction)
Post by: QBZappy on October 25, 2011, 10:17:18 pm
This might have already been noticed. I'm seeing what seems to be some corrupt values in the Expert configuration page as compared to my OBi110 unit in both of these places:

Service Providers->ITSP Profile A/B->SIP
Service Providers->ITSP Profile A/B->RTP
DSCPMark=0x68 (Expert) ??
DSCPMark="XX" digit (OBi unit)


Title: Re: OBi Expert Configuration (Introduction)
Post by: DaveSin on October 26, 2011, 04:55:09 am
I can also confirm the same here.  However, my DSCPMark value is different for the SIP and RTP...one is 2 digit number and the other a 3 digit number, which is different that what is shown on the corresponding OBiTALK web page.  I'm not getting the corrupted values reported elsewhere.

This might have already been noticed. I'm seeing what seems to be some corrupt values in the Expert configuration page as compared to my OBi110 unit in both of these places:

Service Providers->ITSP Profile A/B->SIP
Service Providers->ITSP Profile A/B->RTP
DSCPMark=0x68 (Expert) ??
DSCPMark="XX" digit (OBi unit)


Title: Re: OBi Expert Configuration (Introduction)
Post by: Dale on October 26, 2011, 01:00:27 pm
@Dale: Since you asked so nicely,  ;) the following status items have been added to the OBiTALK expert web pages:

Status
  System Status
  Call Status
  Last 10 Calls
  SP1 & SP2 Stats
  PHONE & LINE Status

To see this information, your device will need to be up-to-date with 1.3 software.

This is great thank you. I can now see those items which is a step forward.

1) I think I see a potential (copy and paste) bug. The gateway value is also showing in the DNS 1 field. Is that correct? (my direct access is empty for DNSServer1 and DNSServer2 but the ObiExpert Ui shows my gateway value there...

2) The ability to set these values via ObiExpert is desirable. (Read/write)


Title: Re: OBi Expert Configuration (Introduction)
Post by: Dale on October 26, 2011, 01:30:57 pm
On overwriting items, the OBi Expert configuration will be used when both the OBiTALK and Default settings check boxes are left UN-checked.
yes that is clear.

 Parameters set by direct web access to the device's IP address (***1) will be overwritten by the OBi Expert setting if that parameter's OBi Expert setting has the OBiTALK and Default settings check boxes are left UN-checked.

yes, I think that is stating the same thing. OK so far...

But, take the "AddressingType" setting for example... in the direct access UI there are two choices:
Static
DHCP

For this parameter, there is nowhere in the ObiExpert UI that I have found where this choice can be made. It now displays the value, but no change can be made.

This parameter can thus only be set via direct access. So the question was: Can you confirm that using ObiExpert will not overwrite this parameter? (This seems to be the case, and is logical.) For example, after setting my devices to use Statiic IP addresses and then enabling ObiTalk Auto Provisioning to 'Periodicically'. I see that the "AddressingType" setting survives and is not overwritten by ObiExpert.

If this is the case it would be nice to see a list of items that are read only in ObiExpert and require direct access to be modified.

 This is why it is a good idea to back up your device's configuration (System Management -> Device Update -> Backup Configuration) and then import the config. to the device using the OBi Expert Import function.

Are you implying that importing the config backup from the direct access into the ObiExpert area, that the "AddressingType" parameter would then be imported into ObiExpert (even though there is no UI for changing it)?

Since the current behavior seems to indicate that those items absent from ObiExpert do not get overwritten, what would importing the config achieve?


Title: Re: OBi Expert Configuration (Introduction)
Post by: ShermanObi on October 26, 2011, 02:11:06 pm
You are correct that the parameter value will not be overwritten by the OBi Expert configuration if it is not in the OBi Expert configuration pages as a value that can be controlled with an OBi Expert configuration, i.e.  the OBiTALK and the Default Settings check boxes are unchecked.

If you have previously configured items on the device's local web interface and, as you have pointed out, these parameters can be controlled by OBi Expert, then importing them will ensure that the OBi Expert configuration gets updated to what the local configuration is at the time you 'switch' to using OBi Expert.

However, if your local configuration has only parameter settings that are not controlled by OBi Expert, then you are correct that importing this config will have no affect of the OBi Expert configuration for that device.

We will look into posting a list of parameters that are not currently controllable by OBi Expert.


Title: Re: OBi Expert Configuration (Introduction)
Post by: DaveSin on October 27, 2011, 05:43:01 am

After further testing, it appears the OBiTALK Web Portal setting relating to "DSCPMark" has being decoupled from the value on the Device Web Page (OBi Unit).  With the latest Firmware, "DSCPMark" requires a value  [0 - 63] and will not take any "value" in the form of "0x68" or "0xb8"

"DSCPMark" on the Device seems to default to 26 and 46 for the SIP and RPT respectively.  So, this is not a corrupt value issue.

This might have already been noticed. I'm seeing what seems to be some corrupt values in the Expert configuration page as compared to my OBi110 unit in both of these places:

Service Providers->ITSP Profile A/B->SIP
Service Providers->ITSP Profile A/B->RTP
DSCPMark=0x68 (Expert) ??
DSCPMark="XX" digit (OBi unit)


Title: Configuration (Introduction)
Post by: kasra on November 26, 2011, 06:55:20 pm
Hi
i just got one of those obi 100 and connected to the router when i pick up the phone and dial **9 222 222 222 i can hear the operator voice and every thing looks OK but when i try to ad the device and even dial the  code that obi add device page give me i can hear it says the number has been send to the server but it shows it fails to add the device is there any body can help me please and i was thinking is there any reset button


Title: OBi Expert Configuration Warning
Post by: ProfTech on December 02, 2011, 02:29:36 pm
I've been learning how to use the Expert mode & Portal and discovered a couple of things the hard way. When you make a change in one of the screens and click "submit" at the bottom of the page, the Obi normally reboots itself within 60 seconds or so. So after you click submit, WAIT about 5 minutes before making a change on a new page and clicking submit again! You must give the unit time to reboot and settle before clicking submit again. If you go too fast, the unit can become corrupted. My unit did not brick but went into a rolling reboot and I had to reset to factory defaults and start all over.

2nd, As far as I've been able to tell "importing" a config into the expert mode doesn't work. I tried it 2 or 3 times and after I performed the import all of the critical fields were still blank in the expert screens. So I had to go through all of the screens by hand and enter them anyway. If I'm doing something wrong I would be glad to hear about it.


Title: Re: OBi Expert Configuration Warning
Post by: Corollace on January 07, 2012, 07:20:13 pm
I've been learning how to use the Expert mode & Portal and discovered a couple of things the hard way. When you make a change in one of the screens and click "submit" at the bottom of the page, the Obi normally reboots itself within 60 seconds or so.

Yes, this is one thing annoying. I am afraid that the unit might be failed if there are too many rebooting. Would you (OBi) fix this in the future please?


Title: Re: OBi Expert Configuration (Introduction)
Post by: ibotalk on April 16, 2012, 11:29:59 am
so i dont get how to make change on the web portal---nothing in the intro i could understand explained how to do that.
everything seems locked in the default stteints
can you help
thanks


Title: Re: OBi Expert Configuration (Introduction)
Post by: jimates on April 16, 2012, 12:42:34 pm
To make changes using the portal or directly; if either the default box or the Obitalk box is checked,  you must first remove the check from both boxes and then make your changes.


Title: Re: OBi Expert Configuration (Introduction)
Post by: ibotalk on April 16, 2012, 02:28:57 pm
thanks
i had noted that removing the check from the obitalk transfers the check to the default
but it hadnt occurred to me that i could then remoe the check from the default and thus allow edits!


Title: Re: OBi Expert Configuration (Introduction)
Post by: ShermanObi on May 17, 2012, 09:14:30 am
Added to the original topic post:
- More explicit language about un-checking the OBiTALK Settings and Device Default check boxes.
- Image showing the same.
(http://www.obihai.com/images/expert.png)


Title: Re: OBi Expert Configuration (Introduction) - FIREFOX problem?
Post by: guyinsb on June 07, 2012, 12:01:34 pm
I am using a MacBook running Snow Leopard, and use FireFox (v12.0).
When attempting to use OBi Expert Configuration, when I uncheck the "OBiTalk" box,
the other box does not get an automatic check.  As a result, I can not uncheck both
boxes, and as a result can not change the value for the associated parameter.

Everything works fine with Safari and Camino.

[Mod note: A bug has been entered for this issue.  Thank you for your support - Obihai Technology]


Title: Re: OBi Expert Configuration (Introduction)
Post by: Clive on June 14, 2012, 10:22:53 am

But, take the "AddressingType" setting for example... in the direct access UI there are two choices:
Static
DHCP

For this parameter, there is nowhere in the ObiExpert UI that I have found where this choice can be made. It now displays the value, but no change can be made.


I've just started using obi110 with firmware 1.3 and can change the addressing value using the obiexpert web ui by the double untick 'feature'.

Must say, initial impressions of this device are positive. Have been using Linksys in the past but their new devices are really buggy so it's a refreshing change to see some voip kit that is actually modern in concept and design.

Another plus is you don't need asbestos gloves to pick it up when it's running  ;), cool man  ::)


Title: Re: OBi Expert Configuration (Introduction)
Post by: LLLL on January 01, 2013, 11:32:35 am
@Dale: Since you asked so nicely,  ;) the following status items have been added to the OBiTALK expert web pages:

Status
  System Status
  Call Status
  Last 10 Calls
  SP1 & SP2 Stats
  PHONE & LINE Status

To see this information, your device will need to be up-to-date with 1.3 software.

On overwriting items, the OBi Expert configuration will be used when both the OBiTALK and Default settings check boxes are left UN-checked.  Parameters set by direct web access to the device's IP address (***1) will be overwritten by the OBi Expert setting if that parameter's OBi Expert setting has the OBiTALK and Default settings check boxes are left UN-checked.  This is why it is a good idea to back up your device's configuration (System Management -> Device Update -> Backup Configuration) and then import the config. to the device using the OBi Expert Import function.


Title: Re: OBi Expert Configuration (Introduction)
Post by: Jazzchia on February 05, 2013, 02:55:07 am
I reset my OBi100 to factory default and I lost the configURL and auto-provision settings. My working config is stored in www.obitalk.com, so I wanted to connect back to the provision server to pull down the working config.

What are the auto-provision settings required on the OBi100 for it to work with the online ObiTalk?


Title: Re: OBi Expert Configuration (Introduction)
Post by: Felix on February 05, 2013, 06:22:35 am
Hi Jazzchia, and welcome to the forum

You may want to start a new thread, rather than pollute a sticky with unrelated question

Thanks


Title: Re: OBi Expert Configuration (Introduction)
Post by: SIMPLE_desires on May 17, 2013, 02:58:18 pm
Is it true that DISabling the portal wipes all manual configuration (not expert)?  As the sticky linking to this expert thread claims


Title: Re: the blue UI help links
Post by: SIMPLE_desires on May 17, 2013, 09:01:20 pm
I have noticed that most items have the little blue 'i' icon to provide additional information. Sadly however the content of the additional help is simply a repeat of the UI text.  For example:

Reset OBi Expert Config   -> the help text says: Reset OBi Expert Config

Providing a help link for us to hover over or click and then provide no additional content is actually worse than having no link! How about this: if you don't have help text don't display the 'info' icon.


yes, additional help should provide additional help and not mere truisms.



Title: Re: OBi Expert Configuration (Introduction)
Post by: MarkObihai on July 15, 2014, 01:58:21 am
If you regularly use OBi Expert, we've made it easier to directly enter Expert mode via OBiTALK.

  • Login to OBiTALK and click "Edit Profile"
  • Scroll to the bottom of the page and select the option "Enable OBi Expert Entry from Dashboard" - apply your changes

When you enter the OBi Dashboard, you will now see a red E cog next to the blue cog.  Clicking the red E cog takes you directly to expert mode.


Title: Re: OBi Expert Configuration (Introduction)
Post by: SteveInWA on August 20, 2014, 07:55:13 pm
Mark, OMG, thanks so much for that.  It was SO exasperating to have to click three things, including the "are you sure" thing every time I needed to get to Expert Configuration.


Title: Re: OBi Expert Configuration (Introduction)
Post by: ChrisWesley on February 04, 2016, 11:27:36 am
@ShermanObi Thanks for writing this guide, but I find it difficult to follow in places. The paragraph about databased I cannot understand at all - despite several readings.

I still do not know what the red asterisk means, which is why I found myself here. (I am an honours graduate of computing in case you think I'm not "expert" audience material). Once reason is your persistent use of redundant words. You say "OBi Expert Configuration" 11 times, for example. "ObiExpert" might be better.

And why have the same parameter in two places in your interface (OBiTalk and OBiExpert) yet display possibly different values??? That should never be possible. These days web pages can easily be updated in parts on the fly.

I now believe that My OBiTalk/Expert settings are being re-synced to the device web interface periodically. OK. So once registered, I should manage my device through OBiExpert. Will do. I would appreciate a clearer explanation of the red asterisk please.

And by the way you suggest leaving expert alone if you're not compfortable wit hthe expert interface - but that's not an option for UK customers. And you know - it should be! You sell it in the UK - you even sell a UK version with a UK cable. So why doesn't your UK box come configured to work with UK phone systems?

Finally, the box will not reboot reliably from the device web interface. It will do it once, but not again - I have to power cycle it. Why is that?

Thanks


Title: Re: OBi Expert Configuration (Introduction)
Post by: ShermanObi on February 04, 2016, 12:09:07 pm
[From Above]
On the right side of the OBiTALK Settings check box there may be an asterisk (*) indicating this parameter is currently being used in the OBiTALK portal for feature configuration.  Therefore, if the symbol resides next to a parameter setting that you choose to over-ride with an OBi Expert Configuration setting, the functionality configured by the OBiTALK portal is subject to conflicted operation.  It is important to note that the presence of the * may appear suddenly, when functionality is added to the OBiTALK portal that requires management of the parameter next to which the * appears.  We suggest that users uncheck the OBiTALK box for those parameters NOT marked with the *, when the particular parameter value is different for a configuration outside the realm of what is available in OBiTALK. Unchecking the OBiTALK box will ensure the custom value will not be overwritten by a future OBiTALK enhancement or modification.

Sometimes, it helps to think of the higher-level "OBiTALK" web configuration and the lower-level OBiExpert configuration as two cloud-based profiles that target the same device -- and the winner, from a hierarchical POV is OBiExpert.

Here are some informative discussions on getting the device configured with UK settings:
http://www.obitalk.com/forum/index.php?topic=8434.0
https://www.ukvoipforums.com/viewforum.php?f=10

When you are connected to the integral web interface, locally, and you select the reboot button, the device should invoke a reboot.  If you are not observing this behavior, please contact support@obihai.com -- provide your 9-digit OBi No.


Title: Re: OBi Expert Configuration (Introduction)
Post by: ChrisWesley on February 05, 2016, 02:22:48 am
ShermanObi thanks for oyur reply.

So, in a few words, the asterisk means "this value is not in effect because OBiExpert has overridden it with a different value".  You know - it would be so easy to have a help text on that asterisk saying that - or actually - forget the help text - why not WRITE THAT OUT in the interface? It's very frustrating when poorly-designed UIs dump frustration and confusion on people all over the world like this when it's so easily fixed.

I still think that actually - the UI should update the OBiTalk parameters to the OBiExpert parameters when they differ.

Could you tell me in terms as simple as these what the exclamation mark means, please?

As far as I can see, the only advantage to using OBiTalk/Expert rather than the device web interface is remote access. Pleae let me know if that is correct.

Thanks, Chris


Title: Re: OBi Expert Configuration (Introduction) - FIREFOX problem?
Post by: jtkboston on October 22, 2016, 08:20:52 pm
I am using a MacBook running Snow Leopard, and use FireFox (v12.0).
When attempting to use OBi Expert Configuration, when I uncheck the "OBiTalk" box,
the other box does not get an automatic check.  As a result, I can not uncheck both
boxes, and as a result can not change the value for the associated parameter.

Everything works fine with Safari and Camino.

[Mod note: A bug has been entered for this issue.  Thank you for your support - Obihai Technology]

This bug still exists 4 years later?  Ugh, please fix this.  Still a problem with Mac OS 10.11 (El Capitan) and Firefox 49.