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Title: conference troubles - ideas ? Post by: Gena700 on May 10, 2013, 11:50:33 am Quick search did not return any results, so posting new topic.
I have Obi100 with GV on line 1 and Call Centric, free incoming, on line 2. Dialing to conference lines (201.94x.xxxx and 646.49x.xxxx) is ok, but after saying name and hitting # I get disconnected. Dialing conf # from SoftPhone to my Call Centric number - no problems, everything works. This make me think this is problem with GV, but would like to check if possibly there is some setting on Obi. Any ideas ? ??? Title: Re: conference troubles - ideas ? Post by: CoalMinerRetired on May 10, 2013, 07:23:47 pm To eliminate (or print finger at) your Obi, call those conference numbers from the GV talk/call (I forget formal name, is it talk or call) function within a browser GV session.
Do you still get the disconnect? Title: Re: conference troubles - ideas ? Post by: Gena700 on May 11, 2013, 03:47:06 pm It is resolved now, but unexpectedly: I had another issue, where accepted call waiting call would have disable audio.
Anyhow, I found recommendation on forum to change KeepAliveInterval parameter (ITSP Profile A/B RTP) from default 0 (never) to 5 (seconds). Save, restart obi. This solved conference line drop issue. But call waiting problem is still there... Will create another post with right subject line. |