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Title: Solid red LED on OBi100 after one day of use. Post by: J4m35 on August 03, 2013, 03:19:49 am I received my OBi100 yesterday from amazon, it worked for one day then the red LED went on solid.
Did a factory reset as specified http://www.obihai.com/FAQ.php#How-to-Factory-Reset (http://www.obihai.com/FAQ.php#How-to-Factory-Reset) Still solid red. Any ideas? Title: Re: Solid red LED on OBi100 after one day of use. Post by: Shale on August 03, 2013, 03:34:35 am Contact OBi. Expect them to replace the unit.
Title: Re: Solid red LED on OBi100 after one day of use. Post by: J4m35 on August 03, 2013, 09:47:50 am Thank you. I opened a trouble ticket and will update here with progress. :)
Title: Re: Solid red LED on OBi100 after one day of use. Post by: J4m35 on August 04, 2013, 05:21:15 pm Hi James,
Unfortunately it appears the OBi is not functioning properly. If you have purchased the unit from Amazon in the last 30 days you may return it for a full refund with free shipping back (reason "defective"). In addition, instead of refund, you may also ask for an exchange. Please put a Post-IT note on the OBi with mark "Defective" - OBi Support I'm a little surprised that they want it sent back to amazon. That was my first choice anyway. Some manufacturers would rather handle it themselves so as not to look bad in front of the big retailers. No worries. I'll update as things devolop. Title: Re: Solid red LED on OBi100 after one day of use. Post by: J4m35 on August 08, 2013, 05:57:08 am Received the new unit from amazon yesterday, powered up, flashing green power led, rebooted and all is now well. ;D
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