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Title: OBI 110 dropping calls when place on hold Post by: THEsocalledfan on October 31, 2013, 06:44:42 am I recently installed an OBI 110 to work with google voice. Everything is working perfectly, except everytime I call a business and get put on hold, my OBI is dropping the call. (I think this is an obi issue as when I call from google voice on my cell, it does not happen.)
I am sure there is an advanced setting I can probably tweak, but I looked in there and all greek to me. I am on the most current version of the firmware and I have found this exact problem posted elsewhere. Title: Re: OBI 110 dropping calls when place on hold Post by: Shale on October 31, 2013, 09:14:41 am See http://www.obitalk.com/forum/index.php?topic=6576.0
Title: Re: OBI 110 dropping calls when place on hold Post by: THEsocalledfan on October 31, 2013, 09:22:41 am See http://www.obitalk.com/forum/index.php?topic=6576.0 So I read that and looked at the setting. Should i just turn those off? Actually, I am skeptical that is the issue as it is not "silent" when this is happening; music is on the line. I also notice detect for far end disconnection; that to me seems more like the issue. could it mistake being put on hold as a hang up? Title: Re: OBI 110 dropping calls when place on hold Post by: THEsocalledfan on October 31, 2013, 02:49:23 pm Bump.
Other thoughts? I this point, I deactivated both the hand up for silence and the far end disconnect sensor....seems like the sledge hammer approach, so would like to change it. |