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Title: DTMF tones not "heard" Post by: lburgguy on May 06, 2014, 09:49:41 am I am using an Obi100, Phonepower and a Uniden cordless phone. When I call someone and need to enter dtmf tones, the tones go mostly "unheard". I'm simply wondering if anyone can give me a clue as to where this problem is coming from and what can be done about it. Thanks!!
Title: Re: DTMF tones not "heard" Post by: azrobert on May 06, 2014, 09:55:56 am Try:
Service Providers -> ITSP Profile A/B -> General -> DTMFMethod: RFC2833 Title: Re: DTMF tones not "heard" Post by: lburgguy on May 07, 2014, 06:47:29 am I tried that as per your recommendations but the option to change it is grayed out. Regardless of the box checked, and the number of times I click on the box that says "Automatic" there is no option to actually change it.
Uggg. Title: Re: DTMF tones not "heard" Post by: azrobert on May 07, 2014, 08:55:28 am Are you using OBiTalk expert configuration?
Uncheck the box under OBiTalk Setting. Uncheck the box under Device Default. Click the Down Arrow. Select RFC2833 Click Submit I don't use OBiTalk to configure my OBi. Hopefully the above is correct. Title: Re: DTMF tones not "heard" Post by: lburgguy on May 08, 2014, 05:27:36 am Okay, thanks, got it! Hadn't tried unchecking both boxes, figured it was one or the other. I'll have to go test it out now.
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