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General Support => Day-to-Day Use => Topic started by: Dranon2 on November 04, 2014, 11:18:25 am



Title: GV answering with generic GV message instead of custom!
Post by: Dranon2 on November 04, 2014, 11:18:25 am
MY Gv sometimes answers with the generic "The Google Voice Subscriber is not available" rather than my custom greeting. All my settings are correct so I am wondering if anyone else is having this issue? 


Title: Re: GV answering with generic GV message instead of custom!
Post by: SteveInWA on November 04, 2014, 11:52:29 am
Hi:

This is a Google Voice configuration issue.  If you want to take your issue over to the Google Voice help forum, we can help you fix it over there (see my signature for the link).


Title: Re: GV answering with generic GV message instead of custom!
Post by: Taoman on November 04, 2014, 12:10:53 pm
MY Gv sometimes answers with the generic "The Google Voice Subscriber is not available" rather than my custom greeting. All my settings are correct so I am wondering if anyone else is having this issue? 

Have you looked under "Groups & Circles" to see if there are any groups configured to use the "System Standard" greeting?

I'm assuming you've already set your custom greeting to be the default greeting under Voicemail and Text>Voicemail Greeting?