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Title: Register Failed: No Response From Server Post by: i68040 on January 12, 2015, 01:58:33 pm Hi everyone,
I just purchased an ObiTalk 202 device for use with the Plivo SIP provider. Unfortunately when I try to configure the device I see this message on the system status: Quote Register Failed: No Response From Server (server=54.241.2.206:5063; retry in 10s) I am able to use these settings in the MicroSIP SoftPhone without trouble, so it surprises me to see the OBI202 not behave: SIP Server: phone.plivo.com SIP Proxy: phone.plivo.com:5063 user: <username> domain: phone.plivo.com Password: <password> Transport: TLS SRTP: Mandatory I have the Obi in bridge mode behind a pfSense firewall if that makes a difference. I have configured the X_SipDebugOption option to Log All Messages but I don't see any logs that appear to be SIP related. My thought is that the obi does not like the TLS proxy as it connects fine without it. For my application I require the TLS proxy. Does anyone have any suggestions for what to try next? Title: Re: Register Failed: No Response From Server Post by: drgeoff on January 12, 2015, 02:34:05 pm So why is your OBi trying to register there? Edit. Ignore all that. It is incorrect. See below. Title: Re: Register Failed: No Response From Server Post by: Taoman on January 12, 2015, 02:44:51 pm I'm reasonably certain that 54.241.2.206 is not plivo. Curious why you say that? nslookup phone.plivo.com Server: UnKnown Address: 192.168.1.1 Non-authoritative answer: Name: reg2.opensips-registrar.plivo.com Address: 54.241.2.206 Aliases: phone.plivo.com Title: Re: Register Failed: No Response From Server Post by: drgeoff on January 12, 2015, 03:02:57 pm I'm reasonably certain that 54.241.2.206 is not plivo. Curious why you say that? nslookup phone.plivo.com Server: UnKnown Address: 192.168.1.1 Non-authoritative answer: Name: reg2.opensips-registrar.plivo.com Address: 54.241.2.206 Aliases: phone.plivo.com I looked up 54.241.2.206 and got EC2 Amazon which rang bells as being the server that Obihai/Obitalk uses. I should have checked that, because I would have seen that it isn't. My mistake. So ignore that post. Title: Re: Register Failed: No Response From Server Post by: Mango on January 12, 2015, 03:49:06 pm Remember that you need to specify the port number separately, not appended to phone.plivo.com.
Are you sure the port number is 5063? I thought TLS was 5061. Title: Re: Register Failed: No Response From Server Post by: i68040 on January 12, 2015, 09:55:30 pm I found that by using port 5063 that I could do outbound calls over TLS and SRTP. Hacked around their 'WebSDK' javascript and found JSSIP and a reference to wss://phone.plivo.com:503.
And I was careful to only place the port number in the designated 'port' areas in the obitalk configuration. I can connect to port 5060 on plivo just fine- it's just when I try for TLS/SRTP over port 5063 where it dies and my SoftPhone succeeds. At this point I'd settle for some decent troubleshooting messages. Unfortunately, syslog is quiet. Any suggestions? |