OBiTALK Community

Region Specific Technical / Service Provider Support => Europe (Continent) & Africa (Continent) => Topic started by: Jimmuk on March 04, 2015, 01:28:03 am



Title: Cannot hear menu options on calling
Post by: Jimmuk on March 04, 2015, 01:28:03 am
Hi team,

I'm based in the UK. My setup is working but I have an issue that I hope someone can help with.

If I call a number which has multiple options and requires a keypad input I cannot hear the prompts.

The call dials and there is silence and finally disconnects as I haven't made a selection.

How do I ensure my Obi setup allows me to hear the options and make a choice.

regards,
Jimmuk


Title: Re: Cannot hear menu options on calling
Post by: drgeoff on March 05, 2015, 06:24:22 pm
Service Providers/ITSP Profile (whichever of A or B applies)/General/DTMF Method.  Set to 'Inband'.