OBiTALK Community

Region Specific Technical / Service Provider Support => North America - Including Google Voice, Skype, etc. => Topic started by: markruz on March 30, 2015, 01:15:56 PM

Title: Reject voice calls on fax-only line via Google Voice
Post by: markruz on March 30, 2015, 01:15:56 PM
Is there a way for the obihai to reject voice calls on a fax-only line via Google Voice. I tried "UseForFaxOnly" but voice calls still ring the fax machine connected to the obihai.

Thanks!
Title: Re: Reject voice calls on fax-only line via Google Voice
Post by: drgeoff on March 30, 2015, 02:38:31 PM
AFAIK an OBi has no means to distinguish between voice and fax.
Title: Re: Reject voice calls on fax-only line via Google Voice
Post by: markruz on March 31, 2015, 12:36:56 PM
What if Obihai's auto-attendant picked up the call and passed through calls with a fax tone and disconnected on all others?
Title: Re: Reject voice calls on fax-only line via Google Voice
Post by: LTN1 on March 31, 2015, 01:23:06 PM
Quote from: markruz on March 31, 2015, 12:36:56 PM
What if Obihai's auto-attendant picked up the call and passed through calls with a fax tone and disconnected on all others?

Perhaps you would want to make a feature requests here:

https://www.obitalk.com/forum/index.php?board=7.0
Title: Re: Reject voice calls on fax-only line via Google Voice
Post by: azrobert on March 31, 2015, 02:04:02 PM
I don't understand your setup.
What model OBi do you have?
Do you have a dedicated number for your fax?
Why are you getting voice calls on your fax?
Title: Re: Reject voice calls on fax-only line via Google Voice
Post by: markruz on April 01, 2015, 04:44:19 AM
Obi200

It is a dedicated fax number however I get a portion of faxes from an insurance company which, unfortunately, only sends via an anonymous number.

However, I also get unsolicited anonymous calls which I can't block in Google Voice because it would block the needed anonymous faxes along with it.

I've white-listed the fax numbers in Google Voice for all other incoming calls.
Title: Re: Reject voice calls on fax-only line via Google Voice
Post by: dircom on April 01, 2015, 06:08:52 AM
why don't you get a free DID from CallCentric, and dedicate it to fax?

(edit, imho, Use the least complicated solution if possible)
Title: Re: Reject voice calls on fax-only line via Google Voice
Post by: SteveInWA on April 01, 2015, 01:55:10 PM
Quote from: dircom on April 01, 2015, 06:08:52 AM
why don't you get a free DID from CallCentric, and dedicate it to fax?

This.