OBiTALK Community

General Support => Installation and Set-Up (Devices) => Topic started by: wolfv on April 13, 2015, 10:30:58 AM

Title: "7-Digit Dialing for USA" not working
Post by: wolfv on April 13, 2015, 10:30:58 AM
I have to manually dial my area code to make local phone calls.
The OBiTALK web portal 7-Digit Dialing for USA & CAN has my USA area code:
(https://lh6.googleusercontent.com/-yGo95GxGZMc/VSv814AG8lI/AAAAAAAAIq0/nJInQIVjlds/w549-h189-no/area_code.png)

7-Digit Dialing was working last week when I was using phonepower OBi Lite with Google voice.
Last week I changed my OBiTALK web portal to use just Google voice.
7-Digit Dialing was working last year when I was using just Google voice.

How to trouble shoot "7-Digit Dialing for USA"?
http://www.obitalk.com/forum/index.php?board=3.0

Thank you.
Title: Re: "7-Digit Dialing for USA" not working
Post by: azrobert on April 13, 2015, 11:11:14 AM
Using OBi Expert go to:
Service Providers -> ITSP Profile A General -> DigitMap

Uncheck the box under OBiTalk Settings then uncheck the box under Device Default.
The DigitMap should contain a rule like: <1575>xxxxxxx

If it doesn't have this rule, add it.
The rules are separated by a vertical bar.

Click Submit at the bottom of the page.
Title: Re: "7-Digit Dialing for USA" not working
Post by: wolfv on April 13, 2015, 12:17:18 PM
Thank you azrobert.   That worked :)