OBiTALK Community

General Support => Feature Requests => Topic started by: dbc39 on April 21, 2015, 01:56:23 pm



Title: User supplied caller ID information
Post by: dbc39 on April 21, 2015, 01:56:23 pm
Hello,

I use the OBI 1032 IP phone with Google Voice.  Google Voice allows the number of the caller to pass through to the phone, but not the name of the caller.  Does OBi have any functionality to allow a user to supply a phone book that could be accessed when a call comes in to grab the name of the caller?  If not, any chance that could be supplied in the future?
 
Thanks!


Title: Re: User supplied caller ID information
Post by: lrosenman on April 22, 2015, 07:18:27 am
There are ways to handle this:
1) simonics.com (GV to SIP Gateway)
2) set up a Asterisk Server and use it to do the CNAM lookups

I use #2, since I set it up before the Simonics stuff existed.



Title: Re: User supplied caller ID information
Post by: dircom on April 22, 2015, 08:08:32 am
If you want to use method #1
a good guide can be found here: http://tech.iprock.com/?p=6592 (http://tech.iprock.com/?p=6592)


Title: Re: User supplied caller ID information
Post by: YaddaYaddaObi on May 25, 2015, 04:59:32 pm
Where does the Asterisk server pull the lookup and do you have to pay for that service?


Title: Re: User supplied caller ID information
Post by: lrosenman on May 25, 2015, 05:01:37 pm
bulkcnam.com (https://portal.bulkvs.com/login.php) and Yes, i pay $0.009/lookup).



Title: Re: User supplied caller ID information
Post by: YaddaYaddaObi on May 25, 2015, 06:06:25 pm
When I was researching cnam lookups, I found this one to be the cheapest so far. http://www.cidname.com/  I have no idea how good they are though.


Title: Re: User supplied caller ID information
Post by: BigJim_McD on May 26, 2015, 09:40:45 am
An other solution that I'm currently testing is:  GVsip, one of the newer services.

GVsip states:  "GVsip - Enhance Google Voice
GVsip is a free cloud based service that connects you to Google Voice and turbo charges its capabilities."

https://www.gvsip.com/

GVsip, appears to be operated by the same folks that operate Vestalink.
It can be use Free for up to 1,000 minutes per month.

The advantage over Simonics is that GVsip allows the User to import, build and add to a Phone Contact List that is used for CNAM.

So far, the experience has been a good one but at this point, I'm only using GVsip for a seldom used, except for testing V-Office phone number.


Title: Re: User supplied caller ID information
Post by: kccasey on September 09, 2015, 11:57:14 am
An other solution that I'm currently testing is:  GVsip, one of the newer services.

GVsip states:  "GVsip - Enhance Google Voice
GVsip is a free cloud based service that connects you to Google Voice and turbo charges its capabilities."

https://www.gvsip.com/

GVsip, appears to be operated by the same folks that operate Vestalink.
It can be use Free for up to 1,000 minutes per month.

The advantage over Simonics is that GVsip allows the User to import, build and add to a Phone Contact List that is used for CNAM.

So far, the experience has been a good one but at this point, I'm only using GVsip for a seldom used, except for testing V-Office phone number.


BigJim, Is GVSip appears to be a SIP provider, similar to what GV is providing.  I want the CIDNAM info, but If I set this up, I'll be restricted to 1,000 mins a month as opposed to Unlimited through GV directly.  I work from home 8-10 hours a day and I use my phone continuously for about 6-7 hours or about 420+ mins straight, a day.  Once I break the 1,000 mins threshold it appears as though I'd be charged. 

Is there anyway around to not use GVsip as a SIP provider and just use for CID info only?


Title: Re: User supplied caller ID information
Post by: kccasey on September 09, 2015, 12:12:39 pm
Is there a way in the scripting and/or routing in the Obi202 that I can indicate to retreive just the CIDNAM from GVsip.  If my thinking is correct, if it could work, is that basically each CID would count as 1 min bcs the server has to run the CID. 

How can I set it up to just retrieve the CIDNAM?


Title: Re: User supplied caller ID information
Post by: kccasey on September 09, 2015, 12:44:32 pm
While I was going through the GVsip setup, I received the pop saying that i will no longer be able to use obitalk.com for my device.  I stopped there and decided to navigate the site a little bit to see what else it has to offer.

It provided http://www.opencnam.com/ as a means to setup CID.  This site ONLY does CID and it's free.  Now, I'd like to see if I can do something about integrating into my Obi device.  I have not thoroughly checked everything out yet. So I don't know if it does CIDNAM.


Title: Re: User supplied caller ID information
Post by: SteveInWA on September 09, 2015, 01:01:38 pm
Hello,

I use the OBI 1032 IP phone with Google Voice.  Google Voice allows the number of the caller to pass through to the phone, but not the name of the caller.  Does OBi have any functionality to allow a user to supply a phone book that could be accessed when a call comes in to grab the name of the caller?  If not, any chance that could be supplied in the future?
 
Thanks!

Hi:

It's odd that nobody actually answered your original question, probably because they don't own a 1032 phone.  Yes, you can easily and quickly load your entire Google Contacts list to the phone.  It uses the same secure access token method used by Obihai when first authenticating your Google account (that is, Obihai will ask your permission to access your Google Contacts by popping up a Google authentication window).  After you give it permission, it'll transfer your contacts to the phone.  Then, when you get an inbound call (or make an outbound call) from or to a contact, the phone will display their name.

Log onto the OBiTALK portal, click your 1032 phone's entry on the dashboard, and scroll down to the bottom of the settings page.  Click "Import Google Contacts".  This is documented in the admin guide:

http://www.obihai.com/docs/OBi1000AdminGuide.pdf

Ctrl-F to search the PDF for the words "phone book".


Title: Re: User supplied caller ID information
Post by: kccasey on September 10, 2015, 07:23:33 am
Any way to do this for other devices other than the IP1000 series phones?  I have an Obi-202.  I would love to upload my phone book, and/or better yet, be able to setup CIDNAM.  I found http://www.opencnam.com/ which gives your the API to populate.  Trying to figure out how to add the API link to the Obi device and/or service.

Any thoughts?


Title: Re: User supplied caller ID information
Post by: lrosenman on September 10, 2015, 07:26:09 am
I'm using a Raspberry Pi 2 and IncrediblePBX from http://www.pbxinaflash.com (free) and hairpinning the Google Voice calls through that to do the CNAM lookup on a bulkcnam.com account.



Title: Re: User supplied caller ID information
Post by: azrobert on September 10, 2015, 08:12:39 am
http://www.obitalk.com/forum/index.php?topic=3640.0


Title: Re: User supplied caller ID information
Post by: lrosenman on September 10, 2015, 10:16:16 am
If you want more details on my setup, feel free to ask.  I also have a script setup that imports my entire Google Contacts list (at least those with phone numbers) into the Asterisk phonebook so I don't pay for looking up folks I know.