OBiTALK Community

Firmware, Software Updates => Firmware / Advisories / Notifications for OBi Products => Topic started by: Taoman on May 26, 2015, 01:05:52 pm



Title: Firmware update for 20x series
Post by: Taoman on May 26, 2015, 01:05:52 pm
Version level: 3.0.1.4738

fw.obihai.com/OBi202-3-0-1-4738.fw (http://fw.obihai.com/OBi202-3-0-1-4738.fw)


Title: Re: Firmware update for 20x series
Post by: lrosenman on May 26, 2015, 02:11:17 pm
ObiHai support -- Release Notes??


Title: Re: Firmware update for 20x series
Post by: Boykin on May 26, 2015, 03:12:58 pm
It did not fix the auto attendant (OBiPlus).  When a user presses the number to ring through, I can hear what they say, but the caller cannot hear me.  When I turn off the auto attendant, everything works. 

I am not sure if this is a 202 issue or an OBiPlus issue. 


Title: Re: Firmware update for 20x series
Post by: RFC3261 on May 26, 2015, 08:27:55 pm
ObiHai support -- Release Notes??

Obligatory slashdot reference:  "You must be new here."

Paul Masson reference:  "No release notes before their time."

Blazing Saddles reference:  "Release notes?  We don't need no stinking release notes!"



Title: Re: Firmware update for 20x series
Post by: SteveInWA on May 26, 2015, 08:39:14 pm
ObiHai support -- Release Notes??

Obligatory slashdot reference:  "You must be new here."

Paul Masson reference:  "No release notes before their time."

Blazing Saddles reference:  "Release notes?  We don't need no stinking release notes!"



Paul Masson...lol, I forgot all about that swill.  "Emerald Dry"...must have been made from Thompson Seedless grapes.

https://youtu.be/oSs6DcA6dFI

Of course, Orson Wells left off the next sentence from his quote:  "Yup, it's time!"


Title: Re: Firmware update for 20x series
Post by: restamp on May 27, 2015, 12:41:57 pm
It always bothers me when a new software release is substantially shorter than the previous one.  Does anyone know why 4738 is 2.6MB or 20% shorter than 4581?


Title: Re: Firmware update for 20x series
Post by: RFC3261 on May 27, 2015, 07:01:47 pm
It always bothers me when a new software release is substantially shorter than the previous one.  Does anyone know why 4738 is 2.6MB or 20% shorter than 4581?
I share your interest.  Until the release notes are released (and presuming that they provide actual details rather than "various bug fixes") we only have conjecture.  In my experience with such devices, a couple of things commonly made such a difference.  First, removing features (the one you/I might be most concerned with) [Conjecture, perhaps they removed the legacy Google Voice support].  Second, updating to newer versions of their RTOS vendors libraries. Third, better #ifdefs to remove compiling in libraries/features not applicable to the platform.  Fourth, better/different compiler options for optimization (for example, I believe these are ARM devices, and properly utilizing the thumb instructions can save a lot of space).  Fifth, using a better compression algorithm on the binary.  We can only conjecture until the release notes.


Title: Re: Firmware update for 20x series
Post by: zorlac on May 27, 2015, 08:23:19 pm
I dunno, pulled the trigger & blindly updated two 200's via the portal last night and they're still working.  ;D
I mean, newer's better, right?  :D


Title: Re: Firmware update for 20x series
Post by: dobah on May 29, 2015, 02:17:14 am
I just updated the firmware on my obihai 202 from the obi dashboard and now the triangle is gone (it was there earlier).   When I try to setup google voice, I get stuck in a loop. 

A popup appears says the device needs to be upgraded to continue.  I hit ok and it says update in progress and a few seconds later the webpage says sucessfully upgraded XXXXXXX firmware to 3.0.1.4738.  After that a pop up appears saying this device needs to be upgraded  I hit ok and it shows my firmware is upgraded to 3.0.1.4738.  Immediately after that another popup appears saying I need to upgrade to continue.  I logged into the obi 202 itself and confirmed the firmware is 3.0.1.4738.  I even tried loading the same firmware into it and it says it is already the latest version.  Any suggestions on how to setup google voice or upgrading the firmware?


Title: Re: Firmware update for 20x series
Post by: OzarkEdge on May 29, 2015, 05:57:49 am
I logged into the obi 202 itself and confirmed the firmware is 3.0.1.4738.  I even tried loading the same firmware into it and it says it is already the latest version.  Any suggestions on how to setup google voice or upgrading the firmware?

Sounds like the OBi has the latest firmware on it.

I would cycle power a few times, reboot a few times, reset to factory defaults, and re-configure from scratch.  If using OBiTALK Provisioning, remove/add device and start over.  Maybe it will start responding normally along the way.

From posts around here, it seems like OBiTALK.com often has trouble talking to OBis (and falls down on weekends).  The usual advice seems to be wipe and start over.

OE


Title: Re: Firmware update for 20x series
Post by: dobah on May 29, 2015, 07:41:15 am
I did as recommended (delete the device) and now I am able to add google voice to my Obi 202.  Resetting the router and voice settings wasn't enough.  Thanks for the info.


Title: Re: Firmware update for 20x series
Post by: OzarkEdge on May 29, 2015, 12:02:47 pm
I did as recommended (delete the device) and now I am able to add google voice to my Obi 202.  Resetting the router and voice settings wasn't enough.  Thanks for the info.

Thanks for the follow-up info.  From the posts around here, it feels like OBiTALK Provisioning can end in an unhealthy state.  As such, I would not want to leave it enabled... why risk downing an otherwise stable working in-service OBi.

OE


Title: Re: Firmware update for 20x series
Post by: Dixon on May 31, 2015, 04:28:46 pm
I am also getting that loop with an Obi 200. I have 4 service providers setup. I only get the loop when I try to edit SP4 which is a Google voice. I can't do a backup of the config in Obi expert. So if I delete the 200 from Obi Talk, do I have to re-configure all SP's again?


Title: Re: Firmware update for 20x series
Post by: azrobert on May 31, 2015, 07:22:28 pm
You can backup the configuration locally.
Log directly into the OBi using the local interface.
Key the IP address of the OBi into a Web Browser.
Hit Enter
The UserID and default Password are both "admin".
Go to System Management -> Device Update
Under Backup Configuration check Use OBi Version
Click Backup

In OBi Expert do an Import Config to OBi Expert

Backups do not contain passwords, so you will have to re-enter them.
I don't know how this process works with GV.


Title: Re: Firmware update for 20x series
Post by: Dixon on May 31, 2015, 07:58:56 pm
Hey thanks azrobert!
I didn't delete the device from Obi Talk since you didn't mention it. Was I supposed to?
I followed the steps and I was able to go in to SP4 which is the only GV account. I didn't need to re-input any PW's since nothing was deleted I guess.
When I logged back in Obi Talk, I saw a FW update available. So I updated.
Successfully upgraded firmware to 3.0.1.4738
Looping again when trying to config SP4. I guess I'll ignore the FW update.


Title: Re: Firmware update for 20x series
Post by: Dixon on May 31, 2015, 08:06:18 pm
Now I can't get into SP4 conf anymore. Even when I follow the above steps again.


Title: Re: Firmware update for 20x series
Post by: azrobert on May 31, 2015, 08:49:58 pm
You were asking how to restore the configuration after deleting your OBi from OBitalk, so I assumed you were going to delete it. After you delete your OBi from OBiTalk, I think you should also do a factory reset. Now you will have to re-enter the passwords. After doing the above I don't know of the situation will be better or worst.

Maybe you should try a firmware downgrade first.
Download here:
http://fw.obihai.com/OBi202-3-0-1-4581.fw

Load the firmware locally.
Go to System Management -> Device Update
Under Firmware Update click Browse and find the downloaded firmware.
Click Update


Title: Re: Firmware update for 20x series
Post by: Dixon on June 01, 2015, 04:36:17 am
thx again!
I downgraded the FW and it works as it should. I won't be doing any FW updates anytime soon.


Title: Re: Firmware update for 20x series
Post by: Danny on June 02, 2015, 09:51:10 am
Same issue here with Obi 202. Once upgsaded to the latest firmware, unable to enter SP4, that is my Google Voice account. Keep getting a pop-up message asking me to upgrade the unit. Very annoying.
Obi needs to do a better job testing FW before production release.


Title: Re: Firmware update for 20x series
Post by: LeoKing on June 02, 2015, 08:56:58 pm
I had the same SP4 issue with the latest firmware update 4378. Obi needs to fix it asap.


Title: Re: Firmware update for 20x series
Post by: Maurizio on June 03, 2015, 07:08:00 pm
+1 Same issue here with Obi 200, sp4 and Google Voice account.


Title: Re: Firmware update for 20x series
Post by: corporate_gadfly on June 20, 2015, 09:26:16 am
ObiHai support -- Release Notes??
Yeah.. nothing from ObiHai.

Backup of device showed some new XML elements (related to Nest?):
Code:
Device.MiscFeature.Nest.
- NotifyNumber
- NotifyPeriodic
- NotifyEmail
- SmsServiceProvider
- SMSNotify
- EmailNotify
- CallNotify
and
Code:
OriginatingSeizurePolarity
TerminatingSeizurePolarity


Title: Re: Firmware update for 20x series
Post by: Ostracus on June 24, 2015, 02:01:35 am
ObiHai support -- Release Notes??
Yeah.. nothing from ObiHai.

Backup of device showed some new XML elements (related to Nest?):
Code:
Device.MiscFeature.Nest.
- NotifyNumber
- NotifyPeriodic
- NotifyEmail
- SmsServiceProvider
- SMSNotify
- EmailNotify
- CallNotify
and
Code:
OriginatingSeizurePolarity
TerminatingSeizurePolarity

Looks interesting though. Could be useful for other purposes.


Title: Re: Firmware update for 20x series
Post by: DrJay on June 24, 2015, 07:28:38 am
Here are my personal rules for OBiHAI firmware updates. They have served me well for years. YMMV.

1. If there are no detailed release notes ("misc. bug fixes" is not detailed), I don't update.
2. If there are detailed release notes and I don't have any of the problems that the new release fixes, I don't update.
3. If there are detailed release notes and there are no new features that add real value for me, I don't update.

I can stare at a yellow triangle for months and months without any effect on my pulse or blood pressure.  :P


Title: Re: Firmware update for 20x series
Post by: WelshPaul on June 24, 2015, 07:56:30 am
I can stare at a yellow triangle for months and months without any effect on my pulse or blood pressure.  :P
You my friend will live a long and happy life.  ;D


Title: Re: Firmware update for 20x series
Post by: RFC3261 on June 24, 2015, 09:54:30 am
Here are my personal rules for OBiHAI firmware updates. They have served me well for years. YMMV.

I believe the only really important rule (for all upgrades, whether they be iOS, Windows, or Obi) is:

0) If you do not have a spare "test mule" device (and many on this forum do, but many do not) and the device is "production" and working well, never, ever, be the first to upgrade.  Let others take the plunge and report failures.  Anecdotal reports of disaster should be discounted ("stuff" happens), but if there is a rash of complaints, wait for the issues to be understood, resolved, or workarounds provided.

Of course, if everyone waited until someone else tested first there would be no way forward, but there are always those who will serve as a vendors testers (whether they know they are guinea pigs or not).


Title: Re: Firmware update for 20x series
Post by: restamp on June 24, 2015, 11:41:19 am
The last I heard, 4738 was the latest firmware for the 200 and 202 ATAs.  I am sticking with 4581 for now, based on several reports of some things not working correctly (for instance, SP4 configurations breaking) on the 4738 firmware.  But this begs the question:  What if I want to add a GV account to my device or change a GV password today?  I need to be on 4738 to do so, right?

So, what's the resolution:  Upgrade, change GV, downgrade?  Unfortunately, the ins-and-outs of configuring these OBis have become anything but simple since OBiHAI started changing the rules of the game, and what's to prevent them from issuing a future firmware update which prevents downgrading?  I really like the self-contained nature of GV under these OBis, but Ryan Tilton's OAUTH2.0 under Asterisk is looking more-and-more desirable as things progress.


Title: Re: Firmware update for 20x series
Post by: SteveInWA on June 24, 2015, 04:38:38 pm
Reports of 4738 "breaking" GV configuration functionality proved to be incorrect.  The root cause was attempting to use the portal to configure an out-of-warranty device, when it had a down-level version of the firmware, and being told to purchase support to continue.  You can simply upgrade the firmware manually/locally, and then return to the portal to continue the GV setup process.  I've successfully tested this on two 200s and a 202 without issue.

More details on the procedure:  http://www.obitalk.com/forum/index.php?topic=10065.0


Title: Re: Firmware update for 20x series
Post by: RFC3261 on June 25, 2015, 11:34:55 am
... and what's to prevent them from issuing a future firmware update which ...
The honest answer is nothing prevents them from issuing a firmware update that does anything (well, achieving world peace is probably beyond their capabilities).  Or if they choose (and this would seem to me to be more likely at some point), simply stop issuing firmware updates (and support) completely for their older devices.

But FUD will rarely serve you well.

One must remember that this forum is going to attract those with problems, and issues.  For any update/change, there will be some which encounter problems.  As we have seen to this point, sometimes there are workarounds, and sometimes "stuff happens" to a particular device (there is a small percentage of iPhone bricking too at every iOS upgrade).


Title: Re: Firmware update for 20x series
Post by: zorlac on June 25, 2015, 11:32:10 pm
Here are my personal rules for OBiHAI firmware updates. They have served me well for years. YMMV.
I can stare at a yellow triangle for months and months without any effect on my pulse or blood pressure.  :P
OK, so what FW version are you currently running?
I want to download & save the older FW versions that work while it's still possible.  :-\


Title: Re: Firmware update for 20x series
Post by: DrJay on June 27, 2015, 02:37:29 pm
 :P
OK, so what FW version are you currently running?
I want to download & save the older FW versions that work while it's still possible.  :-\

I am currently enjoying a bottle of OBiHAI 3.0.1 (Build: 4609). It's a full-bodied release with delightful notes of copper and polystyrene and just the slightest hint of ozone.

It pairs well with the bold flavors of DECT 6.0 cordless phones and even an occasional Samsung analog multifunction printer. The label doesn't suggest a serving temperature but I find it is best served between 22 and 26 degrees Celsius.

Cheers!



Title: Re: Firmware update for 20x series
Post by: restamp on July 03, 2015, 03:11:32 pm
Is the latest firmware for the Obi20X devices still 4738 or has something newer been issued?

Aside from installing it, how do we find out what the latest firmware release is?

Have any release notes defining the firmware changes/fixes been released since 4581?

Does anyone know of anything that the latest firmware actually fixes?  Breaks?

TIA


Title: Re: Firmware update for 20x series
Post by: evergreen on August 07, 2015, 01:45:22 pm
I took the plunge and updated to build 3748 and sp1 to sp4 are working just fine on an Obi202.  I just wanted to report back as I want to move away from reporting only when things go south.  Cheers.


Title: Re: Firmware update for 20x series
Post by: SteveInWA on August 07, 2015, 02:07:04 pm
I took the plunge and updated to build 3748 and sp1 to sp4 are working just fine on an Obi202.  I just wanted to report back as I want to move away from reporting only when things go south.  Cheers.

A high five to you, for reporting a smooth upgrade.  Enjoy!


Title: Re: Firmware update for 20x series
Post by: corporate_gadfly on August 08, 2015, 11:58:33 am
I took the plunge and updated to build 3748
Transposed more than a few letters there. I have the latest firmware as 4738.

Interestingly, OBiHai has managed to squeeze more from less number of bytes in the firmware. Dating back to October 2012, the firmware has been approx. 13MB in size. I.e., all the way until 4581. The 4738 firmware is 10M.

Go figure.
Code:
size: 10958100
md5sum: 5aa19e2d5d8a14c188b2a47d92bd2f25


Title: Firmware update for 20x series
Post by: Taoman on February 24, 2016, 10:55:53 am
Software version level: 3.1.0 (Build: 5135)

fw.obihai.com/OBi202-3-1-0-5135.fw (http://fw.obihai.com/OBi202-3-1-0-5135.fw)

Version level: 3.0.1.4738

fw.obihai.com/OBi202-3-0-1-4738.fw (http://fw.obihai.com/OBi202-3-0-1-4738.fw)


Title: New firmware update for 20x series
Post by: Taoman on May 14, 2016, 03:53:07 pm
Software version level: 3.1.0 (Build: 5264)


http://fw.obihai.com/OBi202-3-1-0-5264.fw (http://fw.obihai.com/OBi202-3-1-0-5264.fw)


Title: Re: Firmware update for 20x series
Post by: chicobiker on May 14, 2016, 09:20:57 pm
Let my 200 do the automatic update today for 5264 with no issues so far. Just FYI.


Title: Re: Firmware update for 20x series
Post by: restamp on May 15, 2016, 12:01:17 am
Actually, the correct link to the 3.1.0 (Build: 5264) firmware is

http://fw.obihai.com/OBi202-3-1-0-5264.fw


Title: Re: Firmware update for 20x series
Post by: Taoman on May 15, 2016, 07:18:08 am
Actually, the correct link to the 3.1.0 (Build: 5264) firmware is

http://fw.obihai.com/OBi202-3-1-0-5264.fw

Thanks for the correction, restamp. That'll teach me to copy and paste. Maybe.  ;)


Title: Re: Firmware update for 20x series
Post by: Forbin on May 15, 2016, 04:14:22 pm
Does Obi even release a changelog with these updates anymore?


Title: Re: Firmware update for 20x series
Post by: RFC3261 on May 16, 2016, 01:06:16 pm
Does Obi even release a changelog with these updates anymore?
Occasionally.  But not at all consistently in recent memory.  Only when new features/enhancements are implemented do we tend to see a notice.  And when most of the interesting to some of us changelog item is now summarized with a "various bugs fixed" line item (with no actual details), even if they provided it, it is not clear it tells one anything of value.


Title: Re: Firmware update for 20x series
Post by: hapollo on June 14, 2016, 12:43:32 pm
Doesn't look like OBi even cares about DIYer who manually upgrade outside the portal.

FW page doesn't even update. Showing the last FW as 4350 while latest out there is 5264! That's a huge gap.

https://www.obitalk.com/forum/index.php?topic=8982.0


Glad there is the community of experts to help out!


Title: Re: Firmware update for 20x series
Post by: Mango on July 08, 2016, 12:44:19 pm
http://fw.obihai.com/OBi202-3-1-0-5285.fw

Anyone tried this yet?


Title: Re: Firmware update for 20x series
Post by: sharpli on July 10, 2016, 04:33:38 pm
I have tried OBi202-3-1-0-5285.fw. It is working flawlessly for 2 days now.


Title: Re: Firmware update for 20x series
Post by: BigJim_McD on July 10, 2016, 08:56:24 pm
Mango, 

I install OBi202-3-1-0-5285.fw first on an OBi200, after testing I installed on my backup OBi202. 
A day later and no issues, I installed OBi202-3-1-0-5285.fw on my Primary OBi202..

At this time I haven't observed any issues on any of the three Obi devices.
Not sure what I've gained other than a small sense of adventure.


Title: Re: Firmware update for 20x series
Post by: SteveInWA on July 10, 2016, 09:30:22 pm
The Most Interesting Man in the World says:  "Live the life of adventure -- update your firmware without release notes!"

Who knows what's new, but it's working fine on my 202.


Title: Re: Firmware update for 20x series
Post by: RFC3261 on July 11, 2016, 02:41:17 pm
Who knows what's new
Release notes?  We don't need no stinkin' release notes!


Title: Re: Firmware update for 20x series
Post by: SteveInWA on July 11, 2016, 02:45:57 pm
Who knows what's new
Release notes?  We don't need no stinkin' release notes!
https://youtu.be/4OcM23Hbs5U


Title: Re: Firmware update for 20x series
Post by: UnhappyBev on July 26, 2016, 07:53:42 am
I too, after much time being happy enough with the Obihai 202, am now ready to toss it in the blender and hit puree.  Ever since they have figured out a way to try to extort more money from people.

I am in my late 80's and have to have my son work on it.

It has Build 5264, and we're trying to put in Build 5285, so far it hasn't done the update.  And even though there is an update, dialing ***6 says there is no update available.

However, while it is updating I can make an outgoing call, but then it reverts to the same thing, a dial tone, dial a number, and then a dial tone again.  Almost like it looks up to see if you've paid the extortion fee, and if not you don't get your call put through.  On the ObiTalk Dashboard it shows the phone connected.

Hours and hours have been spent trying to fix something that was fine for months and months.

Help PLEASE.

Thank you.

p.s.:  Apparently it absolutely refuses to install that update.


Title: Re: Firmware update for 20x series
Post by: drgeoff on July 26, 2016, 10:10:23 am
I too, after much time being happy enough with the Obihai 202, am now ready to toss it in the blender and hit puree.  Ever since they have figured out a way to try to extort more money from people.

I am in my late 80's and have to have my son work on it.

It has Build 5264, and we're trying to put in Build 5285, so far it hasn't done the update.  And even though there is an update, dialing ***6 says there is no update available.

However, while it is updating I can make an outgoing call, but then it reverts to the same thing, a dial tone, dial a number, and then a dial tone again.  Almost like it looks up to see if you've paid the extortion fee, and if not you don't get your call put through.  On the ObiTalk Dashboard it shows the phone connected.

Hours and hours have been spent trying to fix something that was fine for months and months.

Help PLEASE.

Thank you.

p.s.:  Apparently it absolutely refuses to install that update.
Yes it can be frustrating but there is no extortion.
You have not said that you are trying to use Google Voice but your mention of "Connected" on the Dashboard suggests that you are.  Go through the procedure documented by SteveInWA. http://www.obitalk.com/forum/index.php?topic=8560.msg56460#msg56460


Title: Re: Firmware update for 20x series
Post by: UnhappyBev on July 26, 2016, 11:19:05 am

Yes it can be frustrating but there is no extortion.
You have not said that you are trying to use Google Voice but your mention of "Connected" on the Dashboard suggests that you are.  Go through the procedure documented by SteveInWA. http://www.obitalk.com/forum/index.php?topic=8560.msg56460#msg56460

We might disagree a bit on the extortion, but I can't see why something that works fine for months suddenly stops working, with an update available that can't be installed, at a company that says "well, if you cough up some money you won't have to search and be frustrated by what a reputable company provides access to."

But, somehow it is working again, and yes thank you and thank you to SteveInWA whose help is still providing people benefit.

p.s.:  And here it is a few hours later, not working again.  Now I can't make outgoing calls, just dead silence on the line.  And remember, this was working fine earlier in the day, as it was extensively checked, and now, it is not working, and nothing has been done to the account, the Obihai 202, or the phone.



Title: Re: Firmware update for 20x series
Post by: SillyConVal on December 22, 2016, 05:48:56 pm
Here is the link to the latest Obi20x firmware: http://fw.obihai.com/OBi202-3-1-1-5463EX.fw
I wonder why OBiTalk does not post it.


Title: Re: Firmware update for 20x series
Post by: restamp on January 05, 2017, 06:45:25 pm
This evening I updated my OBi202 to the 5463EX firmware.   Since this device is out of warranty, I expected I'd have to download the .fw file and apply it manually.  In fact, I'd already downloaded the firmware file.  But on a lark I clicked on the orange triangle just to see what it would do and lo-and-behold it pushed the latest load down to the 202 just fine.

Has OBi changed their policy?


Title: Re: Firmware update for 20x series
Post by: SteveInWA on January 05, 2017, 07:39:52 pm
I posted elsewhere that that I had the same experience:  a couple of my out-of-support devices got the yellow triangle and thus, the easy update.  However, dialing ***6 didn't offer the update.  So, who knows.

As Archie Bunker once said, "Don't slug a gift horse in the mouth."


Title: Re: Firmware update for 20x series
Post by: Taoman on January 05, 2017, 08:06:41 pm

Has OBi changed their policy?

My guess is it was "pushed" by Obihai because it was needed to enable the new OBi Notify feature/option.


Title: Re: Firmware update for 20x series
Post by: arobatino on January 06, 2017, 06:18:01 pm
Has OBi changed their policy?

That policy may have only applied to the 10x series (even if it's not official). My OBi200 has continued to get yellow triangle notifications which allowed updating, even when it wasn't connected (I was using my OBi100 at the time) and even though it's been out of warranty for about 1 1/2 years. The policy definitely applied to the 10x series since I had to update my OBi100 manually to 2886.


Title: Re: Firmware update for 20x series
Post by: KevinK on January 13, 2017, 12:32:12 pm
This evening I updated my OBi202 to the 5463EX firmware.   ?

Is this 5463EX firmware also for the Obi200 model?

I have the Obi200, it says it is Build 5264.  Dialing ***6 states there is no update available.  On the Dashboard it states there is an update available.

So, having Build 5264, it now says that Build 5285 is the latest firmware, but when I attempt to install it the update doesn't install.  Does the computer have to be physically attached to the Obi200 in order to update?  I can access the information for it wirelessly from its IP address, it gives the option to update, then it says it updates, and then it says Build 5264.

And now, is it really Build 5285 as the latest for the Obi200, or is it 5463EX?

And also, why is it an "EX" build, is that "experimental" and it really won't work?  How have others here managed to get it installed and working as intended?

I don't understand why there is only the way to look it up if somebody posts a link to somewhere, instead of an official Obihai list.  I don't really need to know what was changed, I just need to know that the Build software has been updated.


Title: Re: Firmware update for 20x series
Post by: BigJim_McD on January 13, 2017, 01:53:35 pm
This evening I updated my OBi202 to the 5463EX firmware.   ?

Is this 5463EX firmware also for the Obi200 model?

And now, is it really Build 5285 as the latest for the Obi200, or is it 5463EX?


My OBi200 and two OBi202's are all updated to  Build: 5463EX.

ModelName   OBi200   
HardwareVersion   1.4   
SoftwareVersion   3.1.1 (Build: 5463EX)


Title: Re: Firmware update for 20x series
Post by: SteveInWA on January 13, 2017, 02:38:52 pm
This evening I updated my OBi202 to the 5463EX firmware.   ?

Is this 5463EX firmware also for the Obi200 model?

I have the Obi200, it says it is Build 5264.  Dialing ***6 states there is no update available.  On the Dashboard it states there is an update available.

So, having Build 5264, it now says that Build 5285 is the latest firmware, but when I attempt to install it the update doesn't install.  Does the computer have to be physically attached to the Obi200 in order to update?  I can access the information for it wirelessly from its IP address, it gives the option to update, then it says it updates, and then it says Build 5264.

And now, is it really Build 5285 as the latest for the Obi200, or is it 5463EX?

And also, why is it an "EX" build, is that "experimental" and it really won't work?  How have others here managed to get it installed and working as intended?

I don't understand why there is only the way to look it up if somebody posts a link to somewhere, instead of an official Obihai list.  I don't really need to know what was changed, I just need to know that the Build software has been updated.


"EX" stands for "EXtra special super good".

Seriously, it probably means that the build includes support for OBi EXTRAS.

Obihai doesn't devote any resources to documenting their firmware releases on this forum.  Also, the firmware offered via the ***6 IVR method is often older than the firmware offered via their OBiTALK web portal.

If you can just accept this sloppy firmware management, then I can tell you that:
  • 5463EX is the latest production firmware build as of today.
  • It is the correct firmware for OBi 200 and 202 models, which use the same firmware builds.
  • You can click the yellow triangle on the portal to install it.
  • After upgrading to this version, if you use the ***6 method, it might offer to install an older build, so don't do that.
  • This is a long-standing issue/complaint, but you are just seeing it now as a new user.  Those of us here on the forum have "lived with it" for years, and it isn't likely to improve.


Title: Re: Firmware update for 20x series
Post by: KevinK on January 16, 2017, 06:35:26 am
If you can just accept this sloppy firmware management, then I can tell you that:
  • 5463EX is the latest production firmware build as of today.
  • It is the correct firmware for OBi 200 and 202 models, which use the same firmware builds.
  • You can click the yellow triangle on the portal to install it.
  • After upgrading to this version, if you use the ***6 method, it might offer to install an older build, so don't do that.
  • This is a long-standing issue/complaint, but you are just seeing it now as a new user.  Those of us here on the forum have "lived with it" for years, and it isn't likely to improve.

OK, I don't have much choice, so I will have to accept Obihai's sloppy firmware management.
I can understand the explanation that 5463EX is the latest firmware build, as of 1/13/2017, even though Obihai doesn't mention it anywhere.
I appreciate SteveInWA's explanation that the firmware is the same for the 200 and the 202, I thought it was but it is always good to have an expert agree.

OK, now what I don't understand is how to actually do the update.  ???
I know, it has been explained, and although I haven't followed the instruction to click on the yellow triangle, the reason I haven't is because I tried that before with the other firmware update and it didn't work.

So I tried going to the IP address, which I was able to do,  ;D , I saw the place for updating the firmware, I found the 5463EX file I had downloaded and chose it, went forward with the update process, ... , and the result is I'm still at Build 5264.

I don't know if this is somehow related, but I'm pretty sure my "Hardware Version" went from 1.3 to 1.4, but I don't really know why.

But the software version is definitely 3.1.0 (Build 5264).

So I'm still wondering if I should physically connect the computer with the Obi200, or what it is that I have done wrong.

Thanks for all the help.


Title: Re: Firmware update for 20x series
Post by: LTN1 on January 16, 2017, 07:33:14 am
OK, now what I don't understand is how to actually do the update.  ???
I know, it has been explained, and although I haven't followed the instruction to click on the yellow triangle, the reason I haven't is because I tried that before with the other firmware update and it didn't work.

Try clicking the yellow triangle this time to attempt the upgrade that way and see if it will work for you this time. Take the path of least resistance before trying to update manually.


Title: Re: Firmware update for 20x series
Post by: LTN1 on January 16, 2017, 07:56:28 am
So I'm still wondering if I should physically connect the computer with the Obi200, or what it is that I have done wrong.

Aren't you already connected to the computer via your router and the OBi device? When you manually log into the OBi device via your local IP address (not the OBiTalk site) and manually update, you would have to browse to select the firmware file that you downloaded (http://fw.obihai.com/OBi202-3-1-1-5463EX.fw). Are you then able to select that file from your computer? Make sure it is the same file from that particular link.

Attached, is a picture of where you should be before browsing for that firmware that you downloaded on your computer. Did you do all of this?


Title: Re: Firmware update for 20x series
Post by: KevinK on January 16, 2017, 08:10:52 am

Attached, is a picture of where you should be before browsing for that firmware that you downloaded on your computer. Did you do all of this?

Thank you for the attempt to help!

Yes, I am on my computer, wirelessly connected to my router, and at the IP address of the OBI200.

I see the "website" for the OBI200, and I see where it says "Device Update," I get the "Browse" and choose the 5463EX file that I downloaded previously.  I have never clicked on that file or tried to open it, it is a ".fw" file.  I select the "Press Update to Start Process" and "Update."

It then says "Message from webpage" and "Press OK" and "allow a few minutes to complete."  And upon pressing the "OK" button, ... , the little message goes away, and absolutely nothing to indicate that anything has happened, or is happening.

I can immediately start the process over, all the way to the "Press OK" with no indication that an update is in progress.

It says to "allow a few minutes to complete," but nothing ever comes up that it is complete, and checking 30 minutes to an hour later shows the same initial Build 5264.

So it obviously isn't updating anything, but I don't know if it is trying and failing, or if it isn't even trying to do the update in this method.

And, I have had no luck in even more attempts with the update from the ObiTalk dashboard and the yellow triangle / exclamation point.  And now SteveInWA says that may be even detrimental to do, as there's no telling what "update" I'll end up getting!


Title: Re: Firmware update for 20x series
Post by: drgeoff on January 16, 2017, 08:23:47 am
1. Use your computer's file manager to check the size of the .fw file. It should be 12,839,816 bytes.

2.  Try rebooting the OBi (power down for 15 seconds then power up again) before checking the firmware version.

3.  It is very unlikely that your reported hardware version has changed.


Title: Re: Firmware update for 20x series
Post by: KevinK on January 16, 2017, 08:30:24 am
YES!  It is exactly 12,839,816, although the size on the disk is 12,840,960.



Title: Re: Firmware update for 20x series
Post by: LTN1 on January 16, 2017, 08:48:36 am

It says to "allow a few minutes to complete," but nothing ever comes up that it is complete, and checking 30 minutes to an hour later shows the same initial Build 5264.

So it obviously isn't updating anything, but I don't know if it is trying and failing, or if it isn't even trying to do the update in this method.

And, I have had no luck in even more attempts with the update from the ObiTalk dashboard and the yellow triangle / exclamation point.  And now SteveInWA says that may be even detrimental to do, as there's no telling what "update" I'll end up getting!


When you update, either through the OBiTalk portal or manually, the only indication you will really see is the device going through its flashing and blinking until it is done and the lights are solid again. If you don't see any of that in your attempt to update, there must be a problem with the device itself. How long have you had the device? Are you able to make any calls even without the update?


Title: Re: Firmware update for 20x series
Post by: KevinK on January 16, 2017, 10:54:38 am
Are you able to make any calls even without the update?

I can do the ***1 and get the IP address, and the ***6, which says there are no updates available.  ;)


Title: Re: Firmware update for 20x series
Post by: LTN1 on January 16, 2017, 12:35:10 pm
Are you able to make any calls even without the update?

I can do the ***1 and get the IP address, and the ***6, which says there are no updates available.  ;)

Have you tried to factory reset your device? If not, it can't hurt any further by trying. If you have saved a previous configuration setting, that would be helpful. If you don't have the settings saved, just start fresh...it shouldn't take too long to re-sign into your Google account.

Factory reset: https://www.obitalk.com/info/faq/Troubleshooting-sec/How-to-Factory-Reset


Title: Re: Firmware update for 20x series
Post by: SteveInWA on January 16, 2017, 12:43:46 pm
Are you able to make any calls even without the update?

I can do the ***1 and get the IP address, and the ***6, which says there are no updates available.  ;)

How many OBi devices do you have?

Which web browser are you using?


Title: Re: Firmware update for 20x series
Post by: KevinK on January 16, 2017, 01:30:38 pm

How many OBi devices do you have?

Which web browser are you using?

1) One, the Obihai 200, with one phone line in, and only one SP1 setup with Google Voice.  The phone line in is through Bright House (now Spectrum).

2) I am using Internet Explorer 11  (I hear the groans, but it does connect and seems to display the settings fine.)

I never really understood why a complete factory reset was so necessary, since at some point it seems you must get back to where you were in the first place.  I'm not sure if the Build 5264 was the original one or if at some point it was updated, as it seems at some point I may have been able to do it with the ***6.

Thanks for the help.


Title: Re: Firmware update for 20x series
Post by: SteveInWA on January 16, 2017, 01:49:14 pm
Thanks.

So:  you can keep dicking around with this and questioning our advice, or, heed the words of Alfred Lord Tennyson, "Ours is not to reason why, ours is but to do and die."  Will you simply follow these instructions?  If not, I'm done.  If so, then:

  • Log onto your OBiTALK web portal page.
  • Delete the OBi off of the page.
  • Wait a few minutes for the OBi to finish resetting.  Then, unplug the Ethernet cable and the power cable, leaving the telephone cord plugged in.
  • Plug in only the power cable, not the Ethernet cable, and wait for the OBi to finish booting up.
  • Pick up the phone attached to the OBi and key in ***8 and then 1 to confirm resetting it to factory defaults.  Wait a good 5 minutes for it to do that.
  • Pull the power plug.  Plug in the Ethernet cable.  Plug in the power plug again, and wait for it to boot up.
  • Pick up the phone and key in ***1 and confirm that your OBi obtained an IP address, in either the 168. range or the 10. range.
  • The OBi should now have a dial tone and an IP address.  Key in **9 222 222 222.  Does it reach the OBiTALK echo test?  If not, stop here and report exactly what happened.  If it did work so far, then:
  • Add the OBi back to your OBiTALK web portal page, using the **5 procedure.
  • If that worked, then read through my post linked below, and follow the instructions carefully.  The post was written for the OBi 1x0 devices, so substitute the firmware file you downloaded earlier for the one in the post.

http://www.obitalk.com/forum/index.php?topic=11384.0 (http://www.obitalk.com/forum/index.php?topic=11384.0)

Stop here.  Did that work, so far?


Title: Re: Firmware update for 20x series
Post by: KevinK on January 16, 2017, 02:06:24 pm
Will you simply follow these instructions?  If not, I'm done. 

Yes, I will try to follow the instructions.

It will have to wait until later tonight or tomorrow morning though.  I'll also have to try to locate an Ethernet cable, which I hopefully remember where it's at.

I appreciate the help.


Title: Re: Firmware update for 20x series
Post by: LTN1 on January 16, 2017, 02:07:06 pm

1) One, the Obihai 200, with one phone line in, and only one SP1 setup with Google Voice.  The phone line in is through Bright House (now Spectrum).


I'm a bit confused about the Spectrum issue. Is it a Spectrum phone line or a Spectrum phone that you are sticking into the back of the OBi device (where it says phone)?


Title: Re: Firmware update for 20x series
Post by: KevinK on January 16, 2017, 02:10:14 pm
Spectrum are the people who took over Bright House, the local cable/Internet provider here.

I hadn't heard of any major issues since they took over, but I didn't know if some here may know of issues with a specific Internet provider, so I added that information.


Title: Re: Firmware update for 20x series
Post by: SteveInWA on January 16, 2017, 02:13:20 pm
Wait, what?

You should not be connecting your Spectrum phone line to the OBi.  I hope you didn't mean that.


Title: Re: Firmware update for 20x series
Post by: LTN1 on January 16, 2017, 02:15:00 pm
OK...so your internet service provider is Spectrum and you are connecting via the ethernet cable from your cable modem to the port in the back of the OBi that says "Internet" and the port that says "Phone," you are just connecting a regular phone. Is that right? If it is, just follow Steve's advice.


Title: Re: Firmware update for 20x series
Post by: Pirate on January 16, 2017, 04:45:55 pm
Thanks.

So:  you can keep dicking around with this and questioning our advice, or, heed the words of Alfred Lord Tennyson, "Ours is not to reason why, ours is but to do and die."  Will you simply follow these instructions?  If not, I'm done.  If so, then:

  • Log onto your OBiTALK web portal page.
  • Delete the OBi off of the page.
Slight hijack here since OP didn't seem to come back.  I have same issue, 200 with no dial tone.
I factory reset, updated firmware to the EX (page 3), and followed your instructions.  Still no dial tone.  I have green power light, blinking internet light, device is listed in router, but no dial tone so when I pick up known good phone and put in *** anything, nothing happens.  Phone light no lit on obi.  Any more ideas?  thanks.
  • Wait a few minutes for the OBi to finish resetting.  Then, unplug the Ethernet cable and the power cable, leaving the telephone cord plugged in.
  • Plug in only the power cable, not the Ethernet cable, and wait for the OBi to finish booting up.
  • Pick up the phone attached to the OBi and key in ***8 and then 1 to confirm resetting it to factory defaults.  Wait a good 5 minutes for it to do that.
  • Pull the power plug.  Plug in the Ethernet cable.  Plug in the power plug again, and wait for it to boot up.
  • Pick up the phone and key in ***1 and confirm that your OBi obtained an IP address, in either the 168. range or the 10. range.
  • The OBi should now have a dial tone and an IP address.  Key in **9 222 222 222.  Does it reach the OBiTALK echo test?  If not, stop here and report exactly what happened.  If it did work so far, then:
  • Add the OBi back to your OBiTALK web portal page, using the **5 procedure.
  • If that worked, then read through my post linked below, and follow the instructions carefully.  The post was written for the OBi 1x0 devices, so substitute the firmware file you downloaded earlier for the one in the post.

http://www.obitalk.com/forum/index.php?topic=11384.0 (http://www.obitalk.com/forum/index.php?topic=11384.0)

Stop here.  Did that work, so far?

Hey, OP didn't seem to come back so I'll hijack this thread with same issue, 200 with no dial tone.
I followed you steps, amonst others, and still no dial tone.  Factory reset, device listed in router, firmware update (page 3), known good phone, device removed from obitalk, etc.  Still no dial tone.  This device was working perfect for past couple of years then today, poof, no dial tone.  So, I can't try and add device because no dial tone.  Power light green, internet light flashing green, phone light nothing.  Any more ideas?  Thanks.


Title: Re: Firmware update for 20x series
Post by: LTN1 on January 16, 2017, 04:56:11 pm
This device was working perfect for past couple of years then today, poof, no dial tone.  So, I can't try and add device because no dial tone.  Power light green, internet light flashing green, phone light nothing.  Any more ideas?  Thanks.

Just to rule out that there are no problems with the phone...can you plug in any other analog phones for testing?


Title: Re: Firmware update for 20x series
Post by: Pirate on January 16, 2017, 05:01:09 pm
I did unplug my normal office phone and gathered my emergency old school phone, which I am using to test.  I verified it is good on another line unrelated to my obi device/setup.


Title: Re: Firmware update for 20x series
Post by: SteveInWA on January 16, 2017, 05:16:01 pm
Please don't hijack an already long and complex discussion.  It just makes it even harder to have a back-and-forth with the original poster.  Thanks.  You have a dead OBi.  It's hammer time.  Buy a new one.


Title: Re: Firmware update for 20x series
Post by: WelshPaul on January 20, 2017, 02:56:19 am
Another update: http://fw.obihai.com/OBi202-3-1-1-5491.fw

EDIT: There has also been a new firmware release for the OBi1000 series too.


Title: Re: Firmware update for 20x series
Post by: BigJim_McD on January 20, 2017, 12:33:49 pm
Another update: http://fw.obihai.com/OBi202-3-1-1-5491.fw

EDIT: There has also been a new firmware release for the OBi1000 series too.

WelshPaul,  Thanks for the information.


Title: Re: Firmware update for 20x series
Post by: SteveInWA on January 20, 2017, 02:20:02 pm
Since somebody is bound to ask the same questions again:
  • No, we don't know what changed.
  • No, Obihai isn't updating the firmware section of the forum with this information.
  • No, you won't automatically get this update by keying in ***6 on your OBi-attached telephone.

FWIW, I loaded it on my 202 this morning, and I've been making outbound calls via GV and via Callcentric, and inbound calls via GV-->Callcentric, and all's well.  I'm going to load it on a couple of 200s later, and I won't post an update unless it fails somehow.


Title: Re: Firmware update for 20x series
Post by: BigJim_McD on January 20, 2017, 08:40:37 pm
Upgraded an Obi200 to 5491, made successful incoming and outgoing test calls.  Upgraded two Obi202's,  successfully completed incoming and outgoing test calls using Google Voice and voip.ms.  No issues on 5491.


Title: Re: Firmware update for 20x series
Post by: Mango on January 20, 2017, 09:10:50 pm
EDIT: There has also been a new firmware release for the OBi1000 series too.

http://www.obitalk.com/forum/index.php?topic=11997.msg78818#msg78818 for those who want it.


Title: Re: Firmware update for 20x series
Post by: chilirock on January 21, 2017, 02:33:22 pm
I noticed that the yellow triangle does not appear on the ObiTalk dashboard indicating that there is a firmware update like it did when the 5463EX update was available. Has the triangle appeared for anyone else with the 20x series?


Title: Re: Firmware update for 20x series
Post by: gibhenry on January 22, 2017, 06:47:57 am
I noticed that the yellow triangle does not appear on the ObiTalk dashboard indicating that there is a firmware update like it did when the 5463EX update was available. Has the triangle appeared for anyone else with the 20x series?
Yeah, it showed up on one of my two…go figure!

On second thought, that Obi was a version behind anyway, so I suspect the yellow triangle was not in response to build 5491 after all.


Title: Re: Firmware update for 20x series
Post by: goldie26 on January 22, 2017, 05:41:27 pm
With OBi202-3-1-1-5463EX.fw on OBi200 my OBiWiFi stopped working so I reverted back to OBi200-3-1-0-5264.fw

Has anyone tried OBi202-3-1-1-5491.fw on OBi200 with OBiWiFi?


Title: Re: Firmware update for 20x series
Post by: WelshPaul on January 23, 2017, 01:29:18 am
OBiWIFI works just fine with 3.1.1 (Build: 5491)


Title: Re: Firmware update for 20x series
Post by: KevinK on January 23, 2017, 09:32:50 am
Will you simply follow these instructions?  If not, I'm done.  If so, then:

  • Log onto your OBiTALK web portal page.
  • Delete the OBi off of the page.
  • Wait a few minutes for the OBi to finish resetting.  Then, unplug the Ethernet cable and the power cable, leaving the telephone cord plugged in.
  • Plug in only the power cable, not the Ethernet cable, and wait for the OBi to finish booting up.
  • Pick up the phone attached to the OBi and key in ***8 and then 1 to confirm resetting it to factory defaults.  Wait a good 5 minutes for it to do that.
  • Pull the power plug.  Plug in the Ethernet cable.  Plug in the power plug again, and wait for it to boot up.
  • Pick up the phone and key in ***1 and confirm that your OBi obtained an IP address, in either the 168. range or the 10. range.
  • The OBi should now have a dial tone and an IP address.  Key in **9 222 222 222.  Does it reach the OBiTALK echo test?  If not, stop here and report exactly what happened.

OK, I followed the instructions, but differed from the step after the "***8 and then 1" as I have the WiFi adapter installed, and the instructions never said to remove it.  (Not a criticism just a FYI, as the help is GREATLY appreciated!!!)

I then managed to get the WiFi reset to connect to my network, the interesting thing is the card says " http://192.168.10.1/ " but if you really want to connect you have to enter " http://192.168.10.1/wifi " which took me about 10 minutes to find that.

But, I was back to following the instructions.  I dialed the ***1, and got an IP address.

The strange thing is the next step, for the echo test, I dialed it correctly, and sometimes would get a busy signal, and sometime it wouldn't connect at all.  I must have tried a dozen times, with about a 50-50 chance of connecting with a busy signal or no connection.

So, as the instructions stated, I have stopped any attempt to try anything else, and will wait until I hear an update to the next proper step.

Thanks for all the help.


Title: Re: Firmware update for 20x series
Post by: WelshPaul on January 23, 2017, 10:14:18 am
@KevinK what firmware version are you now running? There were reports of WIFI issues with 3.1.1 (Build: 5463EX) so I would recommend updating your OBi200 to 3.1.1 (Build: 5491)...

For future reference, to setup your OBiWIFI adapter to connect to your WiFi network simply follow these instructions:

  • Pick up the telephone receiver that is plugged into your OBi200 and dial *27.
  • On your computer connect to the wireless network named OBiWiFi_setup.
  • On the same computer, open your web browser and enter obiconnect.com/wifi and enter your WiFi credentials and click on submit.



Title: Re: Firmware update for 20x series
Post by: KevinK on January 25, 2017, 02:54:09 pm
For future reference, to setup your OBiWIFI adapter to connect to your WiFi network simply follow these instructions:

  • Pick up the telephone receiver that is plugged into your OBi200 and dial *27.
  • On your computer connect to the wireless network named OBiWiFi_setup.
  • On the same computer, open your web browser and enter obiconnect.com/wifi and enter your WiFi credentials and click on submit.



I didn't know that, and the obiconnect.com/wifi would have helped.

And now when I do the **9 222 222 222 it says "No Service Available To Complete Your Call."  So I guess that's an improvement from nothing, and maybe slightly better than a busy signal.

I was trying to get to the 5463EX, but I am still on the Build 5264.  I guess now I'm trying to get to the Build 5491.




Title: Re: Firmware update for 20x series
Post by: GLS1 on January 27, 2017, 01:07:50 pm
Bought and installed a new 200 back in Sept 2016 so, I checked the ObiTalk website today and noticed a Yellow  bang.
From my phone I ***6 and pressed 1 for update.
Went from 3.1.0 (Build: 5264) to 3.1.1 (build 5462EX)

FWIW someone Posted: "No, you won't automatically get this update by keying in ***6 on your OBi-attached telephone."
My 200 is still in warranty. May have to be in warranty for ***6 to update?

P.S.  ***6 after firmware update phone voice says no updates but,
still had a yellow bang logged off and back on still have yellow bang


Title: Re: Firmware update for 20x series
Post by: RV4fun on January 28, 2017, 02:29:08 pm
Click the yellow triangle with bang to upgrade using the web page instead of using ***6 method.


Title: Re: Firmware update for 20x series
Post by: KevinK on January 28, 2017, 04:39:27 pm
OK, this is almost ridiculous.

I did dial the **9 222 222 222, and the echo test worked great!!

OK, dialed literally two seconds later, "There is no service available to complete your call."

What changed in those two seconds?  I don't know, and if Obihai knows they're not telling me.  Well, of course, for ten bucks they will, but that only rewards them for their contemptible behavior.

Also, and this is interesting too, I have the computer connected to the Obi200.  I choose the 5491 firmware to update.  It asks me if I'm really sure I want to update.  Almost with tears in my eyes I say "Yes I do," and press the yes button.  And ... nothing.  Nothing to indicate it is working, nothing to indicate it is not working.  This website http://blog.voipdiy.com/2016/07/obi200-how-to-update-firmware-manually.html indicates that you'd see a Firmware Update Started screen, but of course I don't see that.  So just as before, it absolutely refuses to do the firmware update.


Title: Re: Firmware update for 20x series
Post by: Mango on February 17, 2017, 11:12:26 pm
Another update: http://fw.obihai.com/OBi202-3-1-1-5562.fw


Title: Re: Firmware update for 20x series
Post by: ma678 on February 18, 2017, 07:44:14 pm
Just update to the latest FW. Everything seems fine. Thanks.


Title: Re: Firmware update for 20x series
Post by: BigJim_McD on February 18, 2017, 08:42:53 pm
Another update: http://fw.obihai.com/OBi202-3-1-1-5562.fw

Mango, Thanks for the heads up.

Downloaded and installed  OBi202-3-1-1-5562.fw on two OBI202 's and one OBi200.
Successfully completed test calls, I did not find any issues during testing.


Title: Re: Firmware update for 20x series
Post by: zorlac on February 28, 2017, 03:55:55 pm
Went from
SoftwareVersion   3.1.1 (Build: 5463EX)

to
SoftwareVersion   3.1.1 (Build: 5562)

on my OBI200 but apparently the EX build doesn't trigger the yellow exclamation point upgrade notice on the obi portal on either an in or out of warranty unit.  ???


Title: Re: Firmware update for 20x series
Post by: madhatter on February 28, 2017, 04:28:59 pm
Went from
SoftwareVersion   3.1.1 (Build: 5463EX)

to
SoftwareVersion   3.1.1 (Build: 5562)

on my OBI200 but apparently the EX build doesn't trigger the yellow exclamation point upgrade notice on the obi portal on either an in or out of warranty unit.  ???

I applied 5562 to both of my 200's with no problems following


Title: Re: Firmware update for 20x series
Post by: FormerYooper on March 01, 2017, 06:53:52 am
Can also confirm that the yellow triangle does not appear to update FW on OBi200.   :o  Currently on 3.1.1 (Build 5463EX).

Tried multiple times to download 5562 FW using Firefox ... no go.  Was able to get it with IE.  Just to be sure I got the entire file before applying ... can anyone confirm the file size is 11.1MB (11.647.648 bytes)?  Appreciate all the wonderful assistance on this forum. 


Title: Re: Firmware update for 20x series
Post by: BigJim_McD on March 01, 2017, 08:58:12 am
... can anyone confirm the file size is 11.1MB (11.647.648 bytes)?  Appreciate all the wonderful assistance on this forum. 

OBi202-3-1-1-5562.fw  -  Properties
           Size:  11.1 MB (11,647,648 bytes)
Size on disk:  11.1 MB (11,649,024 bytes)


Title: Re: Firmware update for 20x series
Post by: drgeoff on March 01, 2017, 09:39:20 am
... can anyone confirm the file size is 11.1MB (11.647.648 bytes)?  Appreciate all the wonderful assistance on this forum. 

OBi202-3-1-1-5562.fw  -  Properties
           Size:  11.1 MB (11,647,648 bytes)
Size on disk:  11.1 MB (11,649,024 bytes)

You only need to worry about the size being 11,647,648.  The 'size on disk' depends on factors, local to the specific computer, such as OS and hard disk capacity.


Title: Re: Firmware update for 20x series
Post by: Mango on March 01, 2017, 09:50:27 am
Posted on Feb 21: http://fw.obihai.com/OBi202-3-1-1-5577.fw

Like 5562, it has a size of exactly 11,647,648 bytes.  5577 and 5562 have different checksums however.


Title: Re: Firmware update for 20x series
Post by: FormerYooper on March 01, 2017, 12:05:10 pm
... can anyone confirm the file size is 11.1MB (11.647.648 bytes)?  Appreciate all the wonderful assistance on this forum. 

OBi202-3-1-1-5562.fw  -  Properties
           Size:  11.1 MB (11,647,648 bytes)
Size on disk:  11.1 MB (11,649,024 bytes)


Thanks ever so much! 


Title: Re: Firmware update for 20x series
Post by: Mango on March 17, 2017, 07:11:55 pm
http://fw.obihai.com/OBi202-3-1-1-5589.fw


Title: Re: Firmware update for 20x series
Post by: ProfTech on March 20, 2017, 12:00:24 pm
Thanks for the link, Mango.


Title: Re: Firmware update for 20x series
Post by: wrlee on March 20, 2017, 06:59:46 pm
Can also confirm that the yellow triangle does not appear to update FW on OBi200.   :o  Currently on 3.1.1 (Build 5463EX).

Tried multiple times to download 5562 FW using Firefox ... no go.  Was able to get it with IE.  Just to be sure I got the entire file before applying ... can anyone confirm the file size is 11.1MB (11.647.648 bytes)?  Appreciate all the wonderful assistance on this forum. 

FWIW, For my 200, I clicked the triangle then downloaded the firmware (instead of installing it). Looking at the contents, it describes itself as 3.1.1 Build 5463EX. So I can understand why it doesn't do anything, in your case.


Title: Re: Firmware update for 20x series
Post by: Almighty1 on March 28, 2017, 07:50:22 pm
On my Obi202, I upgraded from 5562 to 5589.  It rebooted and it showed 5589 but somehow when I checked it a bit later, it seems to be 5562 again.  So I repeat the process and it always upgrades to 5589 after rebooting but then later, same thing happens and it goes back to 5562.  The file OBi202-3-1-1-5589.fw I have is:
Size: 11,647,648 bytes


Title: Re: Firmware update for 20x series
Post by: SteveInWA on March 28, 2017, 08:00:10 pm
On my Obi202, I upgraded from 5562 to 5589.  It rebooted and it showed 5589 but somehow when I checked it a bit later, it seems to be 5562 again.  So I repeat the process and it always upgrades to 5589 after rebooting but then later, same thing happens and it goes back to 5562.  The file OBi202-3-1-1-5589.fw I have is:
Size: 11,647,648 bytes


Log into your OBiTALK web portal account.  Click on your OBi 202.  Get into "Expert configuration" mode.  Go to System Management-->Auto Provisioning.  Edit it to look like the screenshot below.  Note:  you must remove both check marks to the left before you can change anything.  Click the Submit button after editing.


Title: Re: Firmware update for 20x series
Post by: Almighty1 on March 28, 2017, 08:24:38 pm
Thanks Steve.  I figured out what happened since before, I had put it on System Start with the Firmware URL pointing to 5562 as I couldn't get the web interface working but now it works so I was upgrading from a file. 


Title: Re: Firmware update for 20x series
Post by: SteveInWA on March 28, 2017, 08:25:23 pm
Ha!

Glad you figured it out.


Title: Re: Firmware update for 20x series
Post by: VailAZ on May 12, 2017, 12:56:27 pm
So, is 3.1.1.-5589 the latest update for the Obi200?  I just purchased mine, it's working fine, but I want to make sure I've got the latest firmware installed.  ***6 always says no update available.  It came with 3.1.1-5463.

Finding firmware revision level information on the website seems unusually daunting...

Thanks.


Title: Re: Firmware update for 20x series
Post by: azrobert on May 12, 2017, 03:29:23 pm
***6 always says no update available.

Download the FW with the below link. Then install using the local interface.
Enter IP address of OBi200.
Default UserID and PW are both "admin".
Go to System Management -> Device Update -> Firmware Update

http://fw.obihai.com/OBi202-3-1-1-5589.fw


Title: Re: Firmware update for 20x series
Post by: WelshPaul on May 13, 2017, 01:52:07 pm
Actually, 5657 was released on the 9th of May.

http://fw.obihai.com/OBi202-3-1-1-5657.fw


Title: Re: Firmware update for 20x series
Post by: Raf66 on May 15, 2017, 05:41:19 pm
Actually, 5657 was released on the 9th of May.

http://fw.obihai.com/OBi202-3-1-1-5657.fw

Since Obihai doesn't update the firmware section of the forum (the latest firmware available at http://fw.obihai.com/OBi2-latest.fw is still 3.1.1-5463EX), is there any other place, other than this thread, where to check the release of a new firmware?

Thanks.


Title: Re: Firmware update for 20x series
Post by: WelshPaul on May 16, 2017, 03:11:15 am
Since Obihai doesn't update the firmware section of the forum (the latest firmware available at http://fw.obihai.com/OBi2-latest.fw is still 3.1.1-5463EX), is there any other place, other than this thread, where to check the release of a new firmware?

Thanks.

Officially? Simply put, No. OBIHAI appear to have little to no interest in the BYOD market unfortunately.

I do however post the latest (when I find them) changelogs here (https://www.ukvoipforums.com/viewtopic.php?f=25&t=987).

I also make the latest firmware available for download here (https://www.ukvoipforums.com/downloads/obihai-adapters-ata.html).

There is also this guide: Set-Up Automatic Firmware Updates (OBi2xx Series ATA's) (https://www.ukvoipforums.com/viewtopic.php?f=25&t=991&p=4281&hilit=sipfone.co.uk#p4281)

Take note: I will not be held responsible for any damage caused because of failed firmware updates and I only recommend updating your firmware if you have an issue with your current firmware revision.

If you do have an issue and you're under warranty, open a support ticket with Obihai here: http://www.obihai.com/supportTicketFormA


Title: Re: Firmware update for 20x series
Post by: Andy_Shiekh on June 22, 2017, 07:11:42 am
If one knows the firmware one wants, one can get it directly

http://fw.obihai.com/OBi202-3-1-1-5679EX.fw

the trick now is if someone could keep us informed of what is the latest


Title: Re: Firmware update for 20x series
Post by: Almighty1 on June 22, 2017, 06:02:44 pm
What does the EX actually mean in the firmware version? 


Title: Re: Firmware update for 20x series
Post by: BigJim_McD on July 01, 2017, 01:59:52 pm
What does the EX actually mean in the firmware version? 


OBiExtras feature appears to require firmware versions that end in EX.

Firmware versions ending with EX add two additional fields under: 

System Status > Product Information >
   PhoneBookEntries   0 Unique Name/Number Pairs
   OBiExtras         Locked -OR- UnLocked

I added OBiExtras to one of my OBi202's. I could not import
Google Contacts until I installed 3.1.1 (Build: 5463EX).

I recently upgraded to firmware version:  3.1.1 (Build: 5679EX).

If you upgrade to a firmware versions ending with EX,  and you
have NOT purchased OBiExtras, you will see:
 
System Status > Product Information >
   PhoneBookEntries   0 Unique Name/Number Pairs
   OBiExtras         Locked

After adding OBiExtras and "importing Google Contacts" you see:

System Status > Product Information >
   PhoneBookEntries   125 Unique Name/Number Pairs
   OBiExtras         UnLocked


Title: Re: Firmware update for 20x series
Post by: LeoKing on July 01, 2017, 06:44:47 pm
Thanks, BigJim!


Title: Re: Firmware update for 20x series
Post by: Almighty1 on July 02, 2017, 06:15:31 pm
Thanks BigJim_McDfor taking the time to explain it!


Title: Re: Firmware update for 20x series
Post by: Tenderfoot56 on July 18, 2017, 03:15:30 pm
I just connected a "New" out of the box OBI202 that I purchased about 3 years ago on sale to eventually replace an OBI100 that appears to have finally died this afternoon.  I found it had a Red/Green Flashing Light on it and it was just stuck there. I had automatic firmware updates disabled, and it was on a UPS Battery Backup all these years, but yet it appeared to be hosed, no dialtone.  Power Cycling the OBI100 box only gave me a solid Red light, so I tossed it aside and installed this new OBI202.

It came right up normally, so i removed the OBI100 from my Google Voice account and added the OBI202 back in it's place.  Everything seems to work just fine.

I also disabled automatic software updates for the OBI202 unit because I don't want it updating unattended as I live in Florida and we have lots of afternoon storms around here that could interrupt the internet at any time.  I keep my routers, OBI, Switches and PC's all on UPS Battery Backup Units all the time and typically they keep running without issues. 

I just checked the firmware version on the Obi202, and it evidently automatically installed Version 3.1.1 (Build: 5695EX) Firmware the instant I connected it to the Internet.  I had manually updated it last year and put it away again as I like to keep a hot spare available.  Last year when I updated it, I wrote down that I had installed FW 3.1.0 (5264) on July 9, 2016 before putting it back on the shelf as a spare unit.

Anyway, the Firmware 3.1.1 (Build: 5695EX) appears to be installed on it now, and its newer than anything I can find on the Forum or the download sites.  Hopefully it will continue to work without issues.







Title: Re: Firmware update for 20x series
Post by: Webslinger on July 18, 2017, 10:54:23 pm

Anyway, the Firmware 3.1.1 (Build: 5695EX) appears to be installed on it now, and its newer than anything I can find on the Forum or the download sites.

Thanks!

http://fw.obihai.com/OBi202-3-1-1-5695EX.fw


Title: Re: Firmware update for 20x series
Post by: Andy_Shiekh on July 19, 2017, 04:14:21 am
http://fw.obihai.com/OBi202-3-1-1-5695EX.fw

Much appreciated


Title: Re: Firmware update for 20x series
Post by: chilirock on July 19, 2017, 02:48:14 pm
I also disabled automatic software updates for the OBI202 unit

I don't understand how the Obi would update automatically if auto updates were disabled?

I just checked the firmware version on the Obi202, and it evidently automatically installed Version 3.1.1 (Build: 5695EX) Firmware the instant I connected it to the Internet. 

Also, how does the Obi find a newer version (5695EX) to download than the version that which is available under http://fw.obihai.com/OBi2-latest.fw (currently 5463EX)


Title: Re: Firmware update for 20x series
Post by: Andy_Shiekh on July 19, 2017, 07:02:03 pm
http://sipfone.co.uk/obihai/firmware/OBi2-latest.fw
         ***********

is currently 5695EX


Title: Re: Firmware update for 20x series
Post by: ma678 on July 28, 2017, 09:51:27 pm
Thank you guys to keep this thread up.


Title: Re: Firmware update for 20x series
Post by: chilirock on July 31, 2017, 02:13:33 pm
Also, how does the Obi find a newer version (5695EX) to download than the version that which is available under http://fw.obihai.com/OBi2-latest.fw (currently 5463EX)

I think I may have answered my own question. This past weekend, I performed a factory reset on my Obi200. Prior to the reset, the Obi was on v5463EX. To reset the device, I removed the Obi from the ObiTalk portal, reset the device using the small hole on the bottom of the device, then re-added the device to the ObiTalk portal.

After re-adding the device to the portal I noticed that the firmware had updated itself to v5695EX. It seems that resetting the device and adding it to the portal triggered the firmware to be updated to the latest firmware release even though my standard 1-year support has expired.

Have others had the same experience with the firmware update after resetting the device?


Title: Re: Firmware update for 20x series
Post by: PatrickLi on August 01, 2017, 05:42:26 pm
I just got bitten by this auto update pushing 5679EX on me.

I spent hours to figure out that 5679EX will segfault when trying to register with TCP services. So I have to use Obi expert to turn off auto update (you can't do it on the web interface on the box itself, obitalk will override it. But obi expert will override obitalk.) and flash 5463EX to it.


Title: Re: Firmware update for 20x series
Post by: chilirock on August 01, 2017, 08:42:45 pm
@PatrickLi, that's interesting. How do you know that the firmware caused a segfault, what was the symptom? Did your device reboot? I've been having issues with random reboots recently and haven't been able figure out the root cause. When it reboots, there is no reason code associated with it. See my post here: http://www.obitalk.com/forum/index.php?topic=12842.0

It seems to reboot every 2-3 days. I've also noticed that when it reboots, the rest of network freezes and no other devices on the network can connect to the internet, obviously not desirable. I wonder if it's related to the segfault that you identified. I would love to hear more about what you found.


Title: Re: Firmware update for 20x series
Post by: WelshPaul on August 02, 2017, 03:51:22 am
Any reason why neither of you are using the latest 5695EX release? On my OBi202, it's been online for 15 days and counting. I haven't tested this build with TCP services though.

@PatrickLi states that the segfault issue was with 5679EX when used with TCP services, but reverting back to 5463EX appears to resolve this issue? So i'm guessing no reboots etc for you with this build?

@chilirock you say that your OBi200 is running 5463EX and that you're having reboot issues every 2-3 days along with network lockups? Are you using any TCP services?


Title: Re: Firmware update for 20x series
Post by: chilirock on August 02, 2017, 10:40:01 am
Hi @ WelshPaul, Thanks for providing feedback from your device. Actually I am currently on the latest release v5695EX. I had posted the following update (http://www.obitalk.com/forum/index.php?topic=9983.msg82473#msg82473) indicating that my device automatically updated to the latest fw after performing a factory reset and adding it back to the portal. So I've been on that release last Saturday the 29th. My device has already rebooted once since then.

You asked about whether or not I was using any "TCP services". To answer your question, "I don't know". How would I check? I didn't change anything specific from the defaults other than disabling "EnableAccessFromWAN" under the External USB Storage section.


Title: Re: Firmware update for 20x series
Post by: WelshPaul on August 02, 2017, 11:40:51 am
Actually I am currently on the latest release v5695EX. I had posted the following update (http://www.obitalk.com/forum/index.php?topic=9983.msg82473#msg82473) indicating that my device automatically updated to the latest fw after performing a factory reset and adding it back to the portal. So I've been on that release last Saturday the 29th. My device has already rebooted once since then.
Oops, I need to get my eyes retested!

You asked about whether or not I was using any "TCP services". To answer your question, "I don't know". How would I check? I didn't change anything specific from the defaults other than disabling "EnableAccessFromWAN" under the External USB Storage section.

Most VoIP providers use UDP but as I have no real technical knowledge of Google Voice or the likes of callcentric, thought it was worth asking. Anyway, you would know if your OBi was set to use TCP, you would have to alter the ProxyServerTransport parameter. By default, an Obi devices is set to use UDP.


Title: Re: Firmware update for 20x series
Post by: SteveInWA on August 02, 2017, 03:02:07 pm
I just got bitten by this auto update pushing 5679EX on me.

I spent hours to figure out that 5679EX will segfault when trying to register with TCP services. So I have to use Obi expert to turn off auto update (you can't do it on the web interface on the box itself, obitalk will override it. But obi expert will override obitalk.) and flash 5463EX to it.

Why are you using TCP instead of UDP?  The large majority of ITSPs use UDP.


Title: Re: Firmware update for 20x series
Post by: chilirock on August 02, 2017, 05:45:13 pm
I verified on my device that both Google Voice (SP1) and CallCentric (SP2) are set to use UDP. I didn't change them from the default settings that were populated when I added the services from the portal.


Title: Re: Firmware update for 20x series
Post by: PatrickLi on August 08, 2017, 02:25:50 pm
I just got bitten by this auto update pushing 5679EX on me.

I spent hours to figure out that 5679EX will segfault when trying to register with TCP services. So I have to use Obi expert to turn off auto update (you can't do it on the web interface on the box itself, obitalk will override it. But obi expert will override obitalk.) and flash 5463EX to it.

Why are you using TCP instead of UDP?  The large majority of ITSPs use UDP.

The provider I am using uses TCP only. It is my internet provider and I don't know why they do that. They don't publicly reveal that information and force you to use their app. I figured that out by reverse engineering. In any case I don't have much choice.


Title: Re: Firmware update for 20x series
Post by: PatrickLi on August 08, 2017, 02:27:32 pm
@PatrickLi, that's interesting. How do you know that the firmware caused a segfault, what was the symptom? Did your device reboot? I've been having issues with random reboots recently and haven't been able figure out the root cause. When it reboots, there is no reason code associated with it. See my post here: http://www.obitalk.com/forum/index.php?topic=12842.0

It seems to reboot every 2-3 days. I've also noticed that when it reboots, the rest of network freezes and no other devices on the network can connect to the internet, obviously not desirable. I wonder if it's related to the segfault that you identified. I would love to hear more about what you found.

My OBi doesn't reboot much. If a segfault happens it will run in "safe mode" and not running any services, including the NTP client that updates the time. You can only see these information when setting it to send logs to a syslog server.


Title: Re: Firmware update for 20x series
Post by: WelshPaul on August 20, 2017, 07:43:47 am
The provider I am using uses TCP only. It is my internet provider and I don't know why they do that. They don't publicly reveal that information and force you to use their app.
If using an app, TCP is the better option because it helps conserve cell battery life.


Title: Re: Firmware update for 20x series
Post by: GPz1100 on August 27, 2017, 01:06:51 pm
Is there a changelog to what's been updated in the 5695ex version?  I'm on 5463ex on both 200/202 devices without any issues other than dhcp not quite working right.  https://www.obitalk.com/forum/index.php?topic=12912.0

Generally stay away from firmware updated on embedded devices unless there's significant issues or major improvements.



Title: Re: Firmware update for 20x series
Post by: WelshPaul on August 28, 2017, 11:00:01 am
Is there a changelog to what's been updated in the 5695ex version?

Nope! The firmware with "EX" in its name includes support for OBiExtras, and is aimed primarily at the BYOD market. There has been no release notes made publicly available for this type of firmware, and to date, I haven't found any on their server.

It's likely that the firmware with "EX" in its name is in fact the same as the non "EX" firmware, which is aimed primarily at service providers and system integrators and doesn't include support for OBiExtras.


Title: Re: Firmware update for 20x series
Post by: KrisK on September 02, 2017, 05:54:05 pm
What version firmware should I be running on my Obi200? How can I find out which version firmware is currently on my Obi?
Thanks


Title: Re: Firmware update for 20x series
Post by: SteveInWA on September 02, 2017, 07:04:59 pm
Pick up the phone attached to the OBi, and key in ***0 then 1# and the OBi will read back the installed firmware level.  The latest available version is 3.1.1.5695EX (the automated attendant will only read back numeric digits; you can ignore the "EX" suffix.

You can manually download and install the firmware, here:  http://fw.obihai.com/OBi202-3-1-1-5695EX.fw (http://fw.obihai.com/OBi202-3-1-1-5695EX.fw)

Although the URL contains "202", this firmware also supports the OBi 200 model.


Title: Re: Firmware update for 20x series
Post by: KrisK on September 09, 2017, 01:50:55 pm
I know that I've heard that my Obi box will only work for 1 year unless I pay $20 for Obi Tech support. Is this true, or am I able to manually update the firmware and be able to keep my Obi connected to my Google Voice to keep it completely free forever?

Thanks!


Title: Re: Firmware update for 20x series
Post by: KrisK on September 09, 2017, 01:52:22 pm
I know that I've heard that my Obi box will only work for 1 year unless I pay $20 for Obi Tech support. Is this true, or am I able to manually update the firmware and be able to keep my Obi connected to my Google Voice to keep it completely free forever?

Thanks!


Title: Re: Firmware update for 20x series
Post by: drgeoff on September 09, 2017, 03:10:50 pm
I know that I've heard that my Obi box will only work for 1 year unless I pay $20 for Obi Tech support. Is this true, or am I able to manually update the firmware and be able to keep my Obi connected to my Google Voice to keep it completely free forever?

Thanks!
You need to get your hearing examined. :)

Maybe your eyes too as your seem blind to the contents of the post above by SteveInWA. And http://www.obitalk.com/forum/index.php?topic=9.0 is a sticky. In the index, the third line above the topic you posted in.

(There is no automatic timeout that your Obi stops working after 1 year.)


Title: Re: Firmware update for 20x series
Post by: KrisK on September 11, 2017, 08:00:05 am
I know that I've heard that my Obi box will only work for 1 year unless I pay $20 for Obi Tech support. Is this true, or am I able to manually update the firmware and be able to keep my Obi connected to my Google Voice to keep it completely free forever?

Thanks!
You need to get your hearing examined. :)

Maybe your eyes too as your seem blind to the contents of the post above by SteveInWA. And http://www.obitalk.com/forum/index.php?topic=9.0 is a sticky. In the index, the third line above the topic you posted in.

(There is no automatic timeout that your Obi stops working after 1 year.)

Thanks for your great feedback. SteveInWA's post doesn't say anything about being able or not being able to continue upgrading the firmware to keep your obi up to date. And plus this is a forum were we post things that we have questions on, as I do not have time to sit on these forums for hours looking for an answer.


Title: Re: Firmware update for 20x series
Post by: drgeoff on September 11, 2017, 10:02:46 am
I know that I've heard that my Obi box will only work for 1 year unless I pay $20 for Obi Tech support. Is this true, or am I able to manually update the firmware and be able to keep my Obi connected to my Google Voice to keep it completely free forever?

Thanks!
You need to get your hearing examined. :)

Maybe your eyes too as your seem blind to the contents of the post above by SteveInWA. And http://www.obitalk.com/forum/index.php?topic=9.0 is a sticky. In the index, the third line above the topic you posted in.

(There is no automatic timeout that your Obi stops working after 1 year.)

Thanks for your great feedback. SteveInWA's post doesn't say anything about being able or not being able to continue upgrading the firmware to keep your obi up to date. And plus this is a forum were we post things that we have questions on, as I do not have time to sit on these forums for hours looking for an answer.
Seems to me that you got the answer to your question. I note that you haven't produced anything to back up your assertion that you heard "that my Obi box will only work for 1 year unless I pay $20 for Obi Tech support".

I suggest that if you can't take a bit of leg-pulling you should stay away from forums.


Title: Re: Firmware update for 20x series
Post by: ma678 on October 03, 2017, 08:09:47 pm
What is the latest fw for Obi 202? 5695EX?

Thanks.


Title: Re: Firmware update for 20x series
Post by: SteveInWA on October 03, 2017, 08:23:57 pm
What is the latest fw for Obi 202? 5695EX?

Thanks.

3.1.1 (Build: 5695EX)


Title: Re: Firmware update for 20x series
Post by: WelshPaul on October 04, 2017, 01:58:48 am
These are the latest builds:

Generic is 3.1.1 (Build: 5589) (http://fw.obihai.com/OBi202-3-1-1-5589.fw)
OBiEXTRA's is 3.1.1 (Build: 5695EX) (http://fw.obihai.com/OBi202-3-1-1-5695EX.fw)

If you subscribe to OBiEXTRA's, use 3.1.1 (Build: 5695EX). If you don't, or you don't want the OBiEXTRA's firmware then use 3.1.1 (Build: 5589).


Title: Re: Firmware update for 20x series
Post by: Taoman on October 04, 2017, 06:46:39 am
These are the latest builds:

Generic is 3.1.1 (Build: 5589) (http://fw.obihai.com/OBi202-3-1-1-5589.fw)


Are you sure about that? I've been running 3.1.1 (Build: 5657) on my 200 for quite awhile now.

http://fw.obihai.com/OBi202-3-1-1-5657.fw (http://fw.obihai.com/OBi202-3-1-1-5657.fw)

You may want to check out this post. This guy seems to know what he's talking about.  ;)

http://www.obitalk.com/forum/index.php?topic=9983.msg81550#msg81550 (http://www.obitalk.com/forum/index.php?topic=9983.msg81550#msg81550)


Title: Re: Firmware update for 20x series
Post by: WelshPaul on October 04, 2017, 07:16:49 am
These are the latest builds:

Generic is 3.1.1 (Build: 5589) (http://fw.obihai.com/OBi202-3-1-1-5589.fw)


Are you sure about that? I've been running 3.1.1 (Build: 5657) on my 200 for quite awhile now.

http://fw.obihai.com/OBi202-3-1-1-5657.fw (http://fw.obihai.com/OBi202-3-1-1-5657.fw)

You may want to check out this post. This guy seems to know what he's talking about.  ;)

http://www.obitalk.com/forum/index.php?topic=9983.msg81550#msg81550 (http://www.obitalk.com/forum/index.php?topic=9983.msg81550#msg81550)

I am that guy and yes i'm sure lol  ;D

While 3.1.1 (Build:5657) is still available to download, it appears it was pulled. Not sure why! I'm not aware of any issues with it. So, as of right now, the firmware versions I posted above are the latests official releases.  ;)


Title: Re: Firmware update for 20x series
Post by: WelshPaul on October 14, 2017, 11:49:37 am
Firmware 3.1.1 (Build: 5735) was released yesterday. This is unbranded generic firmware and so this version doesn't support OBiEXTRA's!

http://fw.obihai.com/OBi202-3-1-1-5735.fw


Title: Re: Firmware update for 20x series
Post by: ma678 on October 15, 2017, 09:05:02 am
Firmware 3.1.1 (Build: 5735) was released yesterday. This is unbranded generic firmware and so this version doesn't support OBiEXTRA's!

http://fw.obihai.com/OBi202-3-1-1-5735.fw

Do you happen to have changelogs? Thanks.


Title: Re: Firmware update for 20x series
Post by: Andy_Shiekh on October 15, 2017, 11:08:21 am
OBi2xx Series Universal Adapters
version 3.1.1 (Build: 5735)
Sat 14th October 2017, 19:19

Firmware 3.1.1 (Build: 5735)
October 13, 2017

Features and Enhancements:
* Added ability to abort firmware downloading on-the-fly, if the same version is already running on the device.

* Added two new parameters DetectPhoneCEDPhaseReversal and DetectNetworkCEDPhase. These parameters are configurable per PHONE port with Boolean logic. When phase reversal tones are detected from phone or network, respectively, these parameters enable or disable the local echo canceller and echo suppressor. By default, these parameters are Disabled.

* Added new Boolean parameter: X_VerifyServerDomain (under ITSP Profile – SIP web page) to enable/disable verification of (SIP Proxy or Outbound Proxy) server domain against its certificate on a SSL/TLS connection. By default, value is false.

* Added new Boolean parameter: X_DnsSrv (under ITSP Profile SIP web page) to control whether to use SRV lookup (prefix or no-prefix). By default, value is false.
Included Digital Signature Trust Co. Root CA X3

* Added new parameter: DTMFDetectMinLength (under PHONE Port web page) to define the minimum duration of a DTMF tone for it to be considered valid. Actual value in ms is dictated by the calculation: 30 + {DTMFDetectMinLength}*10. By default, the value is 3, meaning that the actual minimum duration is 60ms.

* Added new parameter: DTMFDetectMinGap (under PHONE Port web page) to define the minimum gap between the end of a DTMF digit and the beginning of a new digit. Actual value in ms is {DTMFDetectMinGap}*10. By default, the value is 7, meaning that the actual value is 70ms.

* Added new Boolean parameter: RemovePowerWhenNotPaging (under PHONE Port web page) to remove power from the port when it is not paging. This is only applicable when UseForPagingOnly is enabled on that particular phone port. When the power is removed from the phone port, the phone port indicator LED with flash 3s/3s On/Off, whereas when the power us on, the same indicator LED will flash 1s/1s On/Off. By default, value is false.

Bug Fixes:
* Escaped characters shown in description tag on device’s local webpage.

Security Advisory:
File Name: obi2xx-series-universal-adapters-v3-1-1-build-5735.zip
Size: 11.5 MB (11,505,517 bytes)
MD5 Checksum: 180f1af1f5fe32b5f9fe3831a5ed73eb


Title: Re: Firmware update for 20x series
Post by: zorlac on October 15, 2017, 05:31:21 pm
I've been running version 3.1.1 (Build: 5562) on two different 200's without issue for quite awhile so I'm thinking maybe if it's not broke don't fix it?  ???

Maybe I'll wait until version 3.1.1 (Build: 5735) gets some more field testing.  ;)
So lets get on with it early adopters! ;D


Title: Re: Firmware update for 20x series
Post by: Webslinger on October 15, 2017, 11:11:31 pm

* Added two new parameters DetectPhoneCEDPhaseReversal

I'm lost. What is this being used for? Faxes?

Quote
and DetectNetworkCEDPhase

What is the distinction being made between network and phone phase reversal?

What would these settings be used for? Alarm systems? Faxes?

Quote
* Added new Boolean parameter: X_DnsSrv (under ITSP Profile SIP web page) to control whether to use SRV lookup (prefix or no-prefix). By default, value is false.
Included Digital Signature Trust Co. Root CA X3

X_DnsSrv is enabled by default for me. X_DnsSrvAutoPrefix is not.


Title: Re: Firmware update for 20x series
Post by: SteveInWA on October 16, 2017, 12:09:29 am
CED is only used for fax call negotiation.  If you don't use a fax machine or Dialogic board, you can ignore it.
If you really, really want to know more, you can read all about it here, starting on page 15:

https://tools.ietf.org/html/rfc4734 (https://tools.ietf.org/html/rfc4734)


Title: Re: Firmware update for 20x series
Post by: Webslinger on October 16, 2017, 12:15:45 am
CED is only used for fax call negotiation. 


Okay, thank you. So both settings mentioned are for faxing?

Quote
If you don't use a fax machine

I do.


Title: Re: Firmware update for 20x series
Post by: SteveInWA on October 16, 2017, 01:13:09 am
The beauty of the Internet is that you can read the same document I did, for free!

Yes, fax has a long history of changing its communications protocols and command set, just like dial-up modems did, to improve speed and reliability.  This resulted in new ways to negotiate connections (including speed, error correction, CODEC, etc.).  CED is just one of those methods, and since fax devices are backwards-compatible, and negotiate to the highest-mutually-supported standards, you can just enable the settings and fuggedaboudit.  Perhaps they added this setting at the request of some large service provider, but otherwise, I don't ever see a consumer user needing to change it.


Title: Re: Firmware update for 20x series
Post by: Webslinger on October 16, 2017, 06:05:52 am
The beauty of the Internet is that you can read the same document I did, for free!

I appreciate the link, but I've been blessed with a short attention span, am conditioned to expect people to spoon-feed me answers, am slightly influenced by a few millennials, and have an extremely low I.Q. But, really, the only reason I was up that late and am now up again is due to surgical pain. Additionally, I was getting timeouts (but am not currently) when visiting different pages from the link you provided. Thanks.


Title: Re: Firmware update for 20x series
Post by: Webslinger on October 31, 2017, 08:34:00 pm
http://fw.obihai.com/OBi202-3-2-1-5735EX.fw

OBiExtras supported firmware


Title: Re: Firmware update for 20x series
Post by: ProfTech on November 01, 2017, 05:33:31 pm
Thanks for the link to 5735 WelshPaul. I almost missed it. I only get to my daughters house every few months and I like to update her 200 when I get down there.


Title: Re: Firmware update for 20x series
Post by: Taoman on November 02, 2017, 05:44:39 pm
Just got pushed out to my 200 (yellow triangle) which is years out of warranty.

http://fw.obihai.com/OBi202-3-2-1-5757EX.fw (http://fw.obihai.com/OBi202-3-2-1-5757EX.fw)

for OBiEXTRAS support.


Title: Re: Firmware update for 20x series
Post by: GPz1100 on November 02, 2017, 06:21:15 pm
Toaman, did this fix the gv issue for you without resorting to different dns servers?


Title: Re: Firmware update for 20x series
Post by: Taoman on November 02, 2017, 06:30:36 pm
Toaman, did this fix the gv issue for you without resorting to different dns servers?

I never had the issue. I use Comcast for my DNS on a 200 and 110.
I switched to using Google's DNS servers and I got the error message for a few seconds but then it connected and was just fine.


Title: Re: Firmware update for 20x series
Post by: SteveInWA on November 02, 2017, 06:51:09 pm
Please read:  http://www.obitalk.com/forum/index.php?topic=13113.msg84139 (http://www.obitalk.com/forum/index.php?topic=13113.msg84139)


Title: Re: Firmware update for 20x series
Post by: chilirock on November 02, 2017, 07:54:22 pm
I updated the firmware to 5757EX. I performed a factory reset after the upgrade. I setup everything from scratch, GV on SP1 and CC on SP2. Google Voice is now connecting fine and calls are working.

However, I'm now having an issue with CallCentric. After the initial configuration from the ObiTalk.com portal, CallCentric connected and showed Registered. But as soon as I went into the local web portal to change settings then reboot (e.g. Ring Profile from B to A, disable T.38 codec, etc.), it will no longer connect.

I don't get a "backing off" error message like I did when GV wasn't working. It just says "Service Not Configured" next to SP2. I tried deleting the service and re-adding it. It still won't register. The only way I can get it to re-register is to remove the device from the portal and start over. Very frustrating.

Something in the firmware update seems to have broken CallCentric for me.

Update: Issue with CallCentric registration resolved by reversing setting made accidentally to X_ServProvProfile (see below) http://www.obitalk.com/forum/index.php?topic=9983.msg84157#msg84157


Title: Re: Firmware update for 20x series
Post by: SteveInWA on November 02, 2017, 08:17:23 pm
I updated the firmware to 5757EX. I performed a factory reset after the upgrade. I setup everything from scratch, GV on SP1 and CC on SP2. Google Voice is now connecting fine and calls are working.

However, I'm now having an issue with CallCentric. After the initial configuration, CallCentric connected and showed Registered. But as soon as I went into Obi Expert to change the Ring Profile setting from B to A, it will no longer connect. I don't get a "backing off" error message like I did when GV wasn't working. It just says "Service Not Configured" next to SP2. I tried deleting the service and re-adding it. It still won't connect.

Something in the firmware update seems to have broken CallCentric for me.

No, the firmware update did not touch SIP provider support.  It's user error.  Delete SP2.  On the OBiTALK portal web page, click SP2.  On the next page, skip the offer to use Google Voice.  Scroll down to the bottom of the page and click "OBiTALK Compatible Service Providers".  On the next page, click "Callcentric", and then fill in your Callcentric 1777xxxxxxxxxx number and SIP password.


Title: Re: Firmware update for 20x series
Post by: chilirock on November 02, 2017, 08:26:27 pm
I have performed the same configuration many many times. The steps I used for the initial and subsequent configurations were exactly as you described. I just looked again and CC now shows as "Registered". The only thing I did differently this time was to change the settings locally vs. changing them via Obi Expert. I'll have to do more testing to see if I can replicate the issue.

Update: After further testing, I realized that the issue with CallCentric not registering was due to me changing the X_ServProvProfile from B to A on Voice Services>SP2 Service. I made the change accidentally when I was changing X_RingProfile and X_CodecProfile from B to A. After changing X_ServProvProfile (on SP2) back to B (from A), the service showed "Registered" as expected.


Title: Re: Firmware update for 20x series
Post by: GPz1100 on November 02, 2017, 09:19:47 pm
@chilirock You could try comparing the settings between the two.  Open several tabs to see the locally configured callcentric setting.  Don't close or refresh these tabs.  Allow obitalk (obiexpert) to push its settings to the device then compare with the already open tabs.

Could be obitalk (obiexpert) portal may need to be updated to work with the new firmwareż?


Title: Re: Firmware update for 20x series
Post by: SteveInWA on November 02, 2017, 09:23:59 pm
@chilirock You could try comparing the settings between the two.  Open several tabs to see the locally configured callcentric setting.  Don't close or refresh these tabs.  Allow obitalk (obiexpert) to push its settings to the device then compare with the already open tabs.

Could be obitalk (obiexpert) portal may need to be updated to work with the new firmwareż?

No (http://No).  There are no updates to the portal required.  The firmware update has nothing to do with this at all.  I have a total of seven OBi devices, including 200s, 202s, and several IP phones, all using Callcentric, configured via the portal.  All were updated today, and none have any problem with Callcentric.  The fact that it's working now proves this.  This was some sort of human error caused after performing a factory reset on the device and re-configuring.


Title: Re: Firmware update for 20x series
Post by: ProfTech on November 03, 2017, 10:00:21 am
Just got pushed out to my 200 (yellow triangle) which is years out of warranty.

http://fw.obihai.com/OBi202-3-2-1-5757EX.fw (http://fw.obihai.com/OBi202-3-2-1-5757EX.fw)

for OBiEXTRAS support.

Is everyone comfortable with using EX firmware in non - GV ATA's? I would like to update to the latest but we don't ever plan to use Google Voice.


Title: Re: Firmware update for 20x series
Post by: Taoman on November 03, 2017, 10:42:41 am

Is everyone comfortable with using EX firmware in non - GV ATA's? I would like to update to the latest but we don't ever plan to use Google Voice.

The "EX firmware" supports OBiEXTRAs of which only a small part pertains to Google Voice (Contacts). I have no reservations updating to this version.

The latest "generic" version I'm aware of is 5735. Update to that if the "EX" firmware worries you.

http://fw.obihai.com/OBi202-3-1-1-5735.fw (http://fw.obihai.com/OBi202-3-1-1-5735.fw)


Title: Re: Firmware update for 20x series
Post by: BerkeleyUser on November 03, 2017, 11:27:20 am
I checked for a firmware update today when my phones weren't ringing on incoming calls through my 202.
 Sure enough, firmware updated to 5757.  However, unlike in the past, after the system rebooted, my phones are still not ringing.  Outgoing calls work fine.  Anyone else having this problem?  

UPDATE: Problem solved. Not firmware issue. I'm using GV and unchecked "Forward Calls to Google Chat" a few days ago, forgetting that setting needs to be enabled.


Title: Re: Firmware update for 20x series
Post by: SteveInWA on November 03, 2017, 04:28:47 pm

Is everyone comfortable with using EX firmware in non - GV ATA's? I would like to update to the latest but we don't ever plan to use Google Voice.

The "EX firmware" supports OBiEXTRAs of which only a small part pertains to Google Voice (Contacts). I have no reservations updating to this version.

The latest "generic" version I'm aware of is 5735. Update to that if the "EX" firmware worries you.

http://fw.obihai.com/OBi202-3-1-1-5735.fw (http://fw.obihai.com/OBi202-3-1-1-5735.fw)

The latest version is 5757EX.

Note that, if you upgrade to 5757, it will probably automatically update itself to 5757EX.  There's no harm in using the EX versions.

http://www.obitalk.com/forum/index.php?topic=13113.msg84139#msg84139 (http://www.obitalk.com/forum/index.php?topic=13113.msg84139#msg84139)


Title: Re: Firmware update for 20x series
Post by: oldunixguy on November 04, 2017, 02:51:00 pm
All of my Obi200 (4) and my Obi110 stopped working all of a sudden with Google Voice where the Obi couldn't connect. Also I couldn't use the Obi-to-Obi **9- got the service unavailable too.

1. I don't use ObiExtra HOWEVER strangely I see that 2 of my Obi200 were automatically updated to 3.1.1 (Build: 5463EX) while I was trying to resend configs hoping that would help. How did this happen? I did notice a yellow triangle but I have never seen it before or used it so I wasn't sure what it was.

2. The following citation says that this problem were are all having all of a sudden is related to Google xmpp security certificates having expired and Google is updating their server, apparently haphazardly, and we hit or miss updated one.

https://forums.redflagdeals.com/google-voice-xmpp-support-may-ending-obi100-110-ata-users-2139232/

3. STRANGELY Obi has NOT updated the firmware page we normally use to manually download from here
http://www.obitalk.com/forum/index.php?topic=9.0
Why?

4. Where do we get the non-ObiExtra firmware versions that correct the Google certificates? I prefer to manually download firmware so I don't get surprised like I just was.

Please update the Obi firmware page!!!

thanks
oldunixguy


Title: Re: Firmware update for 20x series
Post by: SteveInWA on November 04, 2017, 03:01:00 pm
Read!

http://www.obitalk.com/forum/index.php?topic=13113.msg84139#msg84139 (http://www.obitalk.com/forum/index.php?topic=13113.msg84139#msg84139)


Title: Re: Firmware update for 20x series
Post by: oldunixguy on November 05, 2017, 09:06:02 pm
I already read it as it was referenced in the link I left... google produced that link and not the direct one from the obi forum.

Even so, it did not answer my questions.

Still looking for answers. And as for the Obi110, well if a digital cert expires that is in the code then it should be updated. Most companies consider security-related issues something that has to be fixed. Otherwise all of our Obi110 were just trashed by Obi from their failure. I don't have their code but I would have to believe they can see the digital cert and its properties and should have already known about this and preemptively corrected it.

My questions still stand.

regards
oldunixguy


Title: Re: Firmware update for 20x series
Post by: SteveInWA on November 05, 2017, 09:13:40 pm
I already read it as it was referenced in the link I left... google produced that link and not the direct one from the obi forum.

Whut?  No.  This link:  http://www.obitalk.com/forum/index.php?topic=13113.msg84139#msg84139 (http://www.obitalk.com/forum/index.php?topic=13113.msg84139#msg84139) is to a post that I wrote.  I do not work for Google, nor Obihai.  I do, however, have direct contacts at both companies, and my post is accurate.

I will not get into a debate about whether or not Obihai should, or should not, update the firmware for the 100 series.  You have two viable options other than a firmware update.


Title: Re: Firmware update for 20x series
Post by: GPz1100 on November 05, 2017, 09:31:01 pm
.
.
.


Still looking for answers. And as for the Obi110, well if a digital cert expires that is in the code then it should be updated. Most companies consider security-related issues something that has to be fixed. Otherwise all of our Obi110 were just trashed by Obi from their failure. I don't have their code but I would have to believe they can see the digital cert and its properties and should have already known about this and preemptively corrected it.
.
.
.


I'm not related to obihai in any way other than as an end user like yourself.  As far as the obi110 goes, it's my understanding these certificates are hardcoded into the firmware [for all obi products] by design. I too would expect any updated certs to automatically be refreshed as they update/expire without requiring firmware updates.  I believe this was the case with my pbx which also has google voice connectivity.  There were no outages, no drama, it never skipped a beat. A firmware update would make sense in the case where google makes xmpp protocol changes or other significant modifications to how the system works.

We may not agree with obi's business philosophy but there's no competition to their product directly so we're forced to accept what's given.  Your 110 is not dead, other options have already been mentioned many times in other threads.

Good luck!



Title: Re: Firmware update for 20x series
Post by: AClaborn on November 08, 2017, 12:24:28 pm
If you don't use a fax machine or Dialogic board, you can ignore it.

Not so sure about that.  Something in the update referenced in the above specific post or in subsequent updates can affect incoming calls with third-party services (PhonePower in our case, CallCentric for others) if one also uses an answering machine.

Update 5757EX was force pushed down to our Obi202 sometime Tuesday.

The update triggered other users in the same situation - third-party services + answering machine.

Read more about it here -

https://www.obitalk.com/forum/index.php?topic=13126.0 (https://www.obitalk.com/forum/index.php?topic=13126.0)

Thankfully, chilirock helped diagnosed a solution to this issue (http://www.obitalk.com/forum/index.php?topic=12530.msg82522#msg82522) a while back.
 
Update: After further testing, I realized that the issue with CallCentric not registering was due to me changing the X_ServProvProfile from B to A on Voice Services>SP2 Service. I made the change accidentally when I was changing X_RingProfile and X_CodecProfile from B to A. After changing X_ServProvProfile (on SP2) back to B (from A), the service showed "Registered" as expected.

Many thanks to you for diagnosing the above referenced "third-party services + answering machine = incoming calls identify as fax?" issue or to users like drgeoff for pointing to the solution.

Making the changes suggested (http://www.obitalk.com/forum/index.php?topic=12530.msg82522#msg82522) corrected the issue for us.