Required $10/year upgrade to update Google Voice Config?
mivi:
Thanks for your help. after manually upgrading my firmware to 2872; I was able to re-configure Google Voice.
SteveInWA:
Thanks for confirming that it eventually got sorted out.
Just to add another data point: I tested my old OBi 110 (hardware ver. 2.8, long out of warranty) last night. I had previously removed it from my portal account. I factory reset it, and then added it back to the portal. I was able to successfully configure a previously-unused GV test account with no prompt to pay for support service. It appears to me that the pay-for-support issue may only surface if the device added to the portal is both out-of-warranty, and has a down-level firmware version installed. Of course, the latter issue can be solved by manually updating the firmware.
rickame:
Wonder if any more info is available on this as I got error message and another has posted they did too. I see you implied that one could just upgrade the firmware. I did but says I had latest. i still get note to purchase service and automatically will get software upgrade..not sure if they mean firmware, and if they now don't let you get, or not easily, manually. In any case when I try to reinstall firmware from site, says I have the latest but doesn't give firmware numbers...Any thoughts or advice?
SteveInWA:
Quote from: rickame on May 19, 2016, 07:52:40 pm
Wonder if any more info is available on this as I got error message and another has posted they did too. I see you implied that one could just upgrade the firmware. I did but says I had latest. i still get note to purchase service and automatically will get software upgrade..not sure if they mean firmware, and if they now don't let you get, or not easily, manually. In any case when I try to reinstall firmware from site, says I have the latest but doesn't give firmware numbers...Any thoughts or advice?
https://www.obitalk.com/forum/index.php?topic=11252.msg73904#msg73904
Updesh:
The issue I also faced and after lot of testing and trying..I paid.
Post payment it took less than 5 minutes to get the back up and working.
Thanks - Forum..
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